Your search results for „checklist for high priori”
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2020-09-25Ombudsman launches own initiative investigation into homelessness in Wales
The Public Services Ombudsman for Wales has launched a consultation on a proposed “own initiative” investigation into homelessness in Wales. It will be the first investigation of its kind since the Ombudsman was given new powers via the Public Services Ombudsman (Wales) Act 2019.
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2020-11-25
Ombudsman recommends banning television competitions that use telephone numbers at extra cost
The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.
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2021-02-26
New casebook to help public sector agencies to improve decision-making
Casebook 2020: Helping agencies to improve decision-making is a new publication from the Office of the Queensland Ombudsman, containing a sample of the outcomes that the Office achieved for Queenslanders through its investigations.
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2021-03-19
Webinar on reparation for crimes against humanity
The Institute of Latin-American Ombudsman (ILO) invites you to participate in an international webinar on the experiences of comprehensive reparation for crimes against humanity committed on the basis of race or racist ideology on 24 March 2021. Learn from the experiences of South Africa and Colombia and register now.
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2021-04-13
Webinar “Visiting Places of Detention”
The African Ombudsman Research Centre (AORC) in cooperation with the IOI is hosting a factilitated Zoom discussion on the Optional Protocol to The Convention Against Torture (OPCAT) and what it means in relation to the Ombudsman and its mandate of visiting places of detention. The webinar will be held on 20 April 2021 and registration is now open.
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2021-06-10
This year's annual report of the National Ombudsman of the Netherlands also published as magazine to reach professionals and as Youtube video
This year the National Ombudsman has also published his annual report as a Magazine. The National Ombudsman has opted for the digital annual magazine in order to clarify the work of the National Ombudsman institute to professionals (e.g. complaint handlers, intermediaries, academics, etc.).
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2021-09-29
Ombudsman Western Australia Annual Report 2020-21 tabled in Parliament
The Western Australian Ombudsman has tabled his 2020-21 annual report in Parliament. The report outlines the work of the Office for the year, in which 96% of complaints were finalised within three months.
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2021-11-08
The Ararteko releases for the first time a summary of its annual report in English and French
EN: The Ararteko is releasing a magazine, where the key points of its 2020 Annual Report are summarised, in English for the first time in order to contribute to the sharing of experiences and expertise with other similar institutions. FR : Pour contribuer à l'échange d'expériences et de connaissances avec d'autres institutions similaires, l'Ararteko publie pour la première fois un magazine qui souligne les aspects les plus significatifs de son rapport annuel 2020 en français.
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2022-03-03
Statement on the escalating humanitarian crisis in Ukraine
The International Ombudsman Institute (IOI) expresses its deep concern for the plight of the civilian population in Ukraine and the devastation brought by the war. The IOI urges all parties involved to respect their international obligations and to support all efforts to achieve a de-escalation of hostilities.
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2022-03-04
ENNHRI statement on ensuring that humanitarian law and human rights are respected and protected in the context of the current armed attack on Ukraine
ENNHRI calls for an immediate cessation of the armed attack on Ukraine by the Russian Federation in accordance with the principles of international law, humanitarian law and human rights law, and urges the Russian government to implement the interim measures granted by the European Court of Human Rights.
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2022-03-29
4th Newsletter on the situation on the Ukrainian-Hungarian border
Hungarian Commissioner for Fundamental Rights Dr. Ákos Kozma, accompanied by the Greek Ombudsman, International Ombudsman Institute Europe Regional Head Andreas Pottakis and Slovenian Ombudsman Peter Svetina and his assistant, personally visited the Hungarian-Ukrainian border and were informed about the application conditions.
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2022-04-01
Secretary General meets Hungarian Ombudsman to discuss Hungarian projects for Ukrainian refugees
On 28 March 2022, Ombudsman and Secretary General of the IOI, Werner Amon, and the Ombudsman of Hungary, Dr. Ákos Kozma, met in Vienna at the latter's urgent request.
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2022-04-19
Ombudsman attended the inauguration of a new penitentiary institution for female prisoners and juveniles
On 15 April 2022, Ms. Sabina Aliyeva, the Ombudsman of Azerbaijan, deputies, relevant state authorities, human rights defenders, and mass media outlets attended an inauguration ceremony of a new penitentiary institution for female prisoners and juveniles by the Ministry of Justice in Baku.
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2022-07-20
ENNHRI Report on strengthening human rights accountability at borders
The European Network of National Human Rights Institutions (ENNHRI) recently published a report on “Strengthening Human Rights Accountability at Borders”. The report builds on the findings of a previous report, which identified and analysed the underlying causes of gaps in human rights accountability at borders.
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2022-10-07
Reminder - Webinar on "UN Resolution on Ombudsman and Mediators, The Venice Principles and the OR Tambo Declaration”
Kindly join us to commemorate Ombuds Day 2022 with a webinar titled “UN Resolution on Ombudsman and Mediators, The Venice Principles and the OR Tambo Declaration on Minimum Standards for an Effective Ombudsman Institution.”
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2022-12-09
President meets with the Commissioner for Human Rights of Poland, Professor Marcin Wiącek, during official visit to Poland
Chris Field, President of the International Ombudsman Institute (IOI), met with the Commissioner for Human Rights of Poland, Professor Marcin Wiącek, during his official visit to Poland.
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2023-02-09
Ombudsman presents Annual Report 2021/2022
Adv. Basilius Dyakugha, who was appointed as the 7th Ombudsman of Namibia in October 2021, presented the office’s Annual Report for 2021/2022. The Annual Report informs about the office's maldaministration cases, its monitoring of places of detention, the work of the Children's Advocate, as well as the Ombudsman's environmental mandate.
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2023-03-31
Chief of Staff to the office of the President given the great honour of inaugurating the Provincial Ombudsman Sindh Ladies Room and Day Care Centre
On the final day of an official visit to Pakistan, Chief of Staff to the office of the President and Principal Assistant Ombudsman, Rebecca Poole, was given the great honour of inaugurating the Provincial Ombudsman Sindh Ladies Room and Day Care Centre.
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2023-06-01
The 12th General Assembly of the AOM adopts the Pristina Declaration
The 12th General Assembly of the Association of Mediterranean Ombudsman (AOM), which met in Kosovo, approved the Pristina Declaration. The declaration underscores the crucial role of Ombudsman institutions in upholding human rights and fundamental freedoms, urging State actors to adhere to international standards.
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2023-06-09
IOI President undertakes a live interview for the RTV Channel 1 Slovenia program, Odmevi
On the occasion of his official visit to Slovenia, IOI President Chris Field PSM, was very pleased to undertake a live interview for the RTV Channel 1 Slovenia program, Odmevi. Odmevi is Slovenia’s most viewed news television show and offers evening news analysing the most important events of the day.
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