Your search results for „checklist for high priori”
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2018-09-26Non-smoking unit established in prisons based on the Ombudswoman’s recommendation
A number of convicted non-smokers complained to the Ombudsman that a non-smoking area was no longer delimited in their prison. After the inquiry, the Ombudswoman concluded that the prison made an error when it allowed non-smokers to be regularly exposed to the negative effects of passive smoking. After issuing the inquiry report, the prison established a non-smoking unit for 25 convicts.
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2018-10-30
QMU online Master’s degree in dispute resolution
Since January 2015 Queen Margaret University (QMU) has delivered an entirely online Master’s Degree in Dispute Resolution. The underpinning philosophy of the course is combining practical experience of dispute resolution with the latest academic thought and research, to provide students with enhanced transferable theoretical knowledge and practical skills.
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2018-12-18
Human Rights Network of Portuguese Speaking Countries to develop information exchange on citizens' complaints
At the invitation of the Ombudsman of Portugal, Maria Lúcia Amaral, the third meeting of the Network of Ombudsmen, National Commissions for Human Rights and other Human Rights Institutions of the Community of Portuguese Speaking Countries (CPLP Human Rights Network) took place on 13 December in Lisbon.
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2019-05-31
Irish Ombudsman’s Annual Report shows an 11% rise in complaints about Public Services
Speaking at the publication of his annual report for 2018 Mr Tyndall said that the Office of the Ombudsman received more than 3,300 complaints about public services last year. Complaints from the public to Irish Ombudsman and International Ombudsman Institute President Peter Tyndall rose by 11% in 2018.
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2019-06-13
Special Procedures, Treaty Bodies and the UPR – a connectivity analysis
This policy report calls for a fundamental rethink of the international compliance system: instead of the three main implementation mechanisms being perceived (and, in the case of Treaty Bodies and Special Procedures, perceiving of themselves) as separate, distinct, unconnected and – even – as operating in tension; they should be seen as three complementary parts of a single human rights compliance engine.
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2019-06-27
State Trustees failed some of Victoria’s vulnerable people
A woman whose life possessions were sent to the tip, an elderly man who had over $2,000 taken from his account to pay for someone else’s fines, and a person whose file was handled by up to 48 different staff in 14 months.These are among the cases reviewed as part of Victorian Ombudsman Deborah Glass’s Investigation into State Trustees, tabled in the Victorian Parliament this morning.
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2019-06-24
XVI Baku International Conference of Ombudsmen was held
The XVI Baku International Conference of Ombudsmen was held on “Role of Ombudsmen in Achieving Just Peace and Sustainable Development Goals” by the Ombudsman Institution of Azerbaijan with support of the National Commission of the Republic of Azerbaijan for UNESCO on 18-19 June 2019.
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2019-07-08
FRA’s antisemitism survey dataset now available
The dataset from FRA’s second antisemitism survey is now available for further use by researchers. The dataset contains a wealth of information from over 16,000 Jews in 12 EU Member States about their perceptions and experiences of antisemitism.
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2019-07-22
Complaints to the Northern Ireland Public Services Ombudsman rise for third successive year
A report released today has revealed that complaints to the Northern Ireland Public Services Ombudsman increased by 15% in the last year. During 2018-19 the Office received 762 new complaints. This is the third successive year in which complaints to the Ombudsman have increased.
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2019-09-05
“Unlawful and wrong” - solitary confinement and isolation of young people in Victorian prison
Children and young people in Victorian prisons and youth justice systems are being damaged rather than rehabilitated through excessive use of isolation and separation, Victorian Ombudsman Deborah Glass has found.
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2019-09-20
Control Yuan launches public online system of political donation records
Following amendment of the Political Donation Act in 2018, the Control Yuan has established an online system of political donation records. The general public can use the system to check the income and expenditures of political parties, groups and candidates without having to go to the CY to make an inquiry in person. The system will help facilitate public accountability and transparency with respect to political donations, which is in line with the goals of the Sunshine Acts.
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2019-10-08
“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.
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2019-11-15
Ombudsman of the Republic of Sierra Leone presents annual report
The Ombudsman of the Republic of Sierra Leone, Leon Jenkins-Johnston Esq. presented the Ombudsman's Annual Report for 2018 and the first half of 2019 to His Excellency, Rtd. Brig. Julius Maada Bio at State House. In 2018, 532 complaints were lodged in his office of which 330 were concluded.
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2019-12-05
SPSO Complaints Improvement Conference – save the date
The Scottish Public Services Ombudsman (SPSO) will host a Complaints Improvement Conference in Edinburgh on 25 February 2020. Colleagues interested in learning from complaints are welcome to attend this mixture of presentations and workshops on topics such as resolution, supporting staff and vulnerable people through the complaints process or the use of social media. Save the date!
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2019-12-12
The Québec Ombudsman's Highlights of 2019
The Protecteur du Citoyen du Québec has just released a newsletter with the Ombudsman´s highlights of 2019. These highlights start with the 50th birthday of the Québec Ombudsman, which the institution celebrated on 1 May 2019. Apart from that, the newsletter includes different examples of the last year´s activity of the Ombudsman.
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2020-01-24
Plans to expand human rights activities of Public Defender of Rights
The Office of the Public Defender of Rights has launched a four-year plan focused on human rights protection. The plan will allow the Ombudsman to focus even more strongly on particularly vulnerable groups, such as children, people with disabilities and people whose freedom has been restricted.
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2020-02-13
New Brunswick Ombud released findings of investigation into allegations of patient mistreatment
Ombud calls for reduction of services at province’s mental health centre following investigation into allegations of patient mistreatment and inadequate care.
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2020-03-30
Fundamental rights of refugees and migrants at European borders
The Special Representative of the Secretary General on Migration and Refugees of the Council of Europe, together with the EU Agency for Fundamental Rights (FRA) have published a note on the main fundamental rights safeguards applicable at their member states’ external borders.
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2020-04-09
CPT issues “Statement of principles relating to the treatment of persons deprived of their liberty”
The Council of Europe’s Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT) has published a statement of principles relating to the treatment of persons deprived of their liberty in the context of the coronavirus disease (COVID-19) pandemic. This statement is now also available in French and Spanish.
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2020-04-29
12th IOI World Conference - May 2021
We are pleased to announce that a new date has been agreed for the 12th IOI World Conference and General Assembly. The conference will now take place from 23 - 28 May 2021.
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