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2017-09-07delegation-im-kapellenzimmer
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2026-04-10The ombudsman calls upon Elmar, SETAR, Web Aruba and Serlimar to introduce a complaints procedure
The Ombudsman of Aruba, Ms. Jurima Bryson LL.M. has published the report “Het Luisterend Oog, In kader brengen van instellingen” (Dutch for “The Listening Eye”) on March 9th, 2026. In this report 564 institutions on Aruba, that fall under the National Ombudsman Ordinance, have been identified.
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2026-04-10
L’Ombudsman adjointe devient l’Ombudsman intérimaire de l’Ontario
Barbara Finlay assume le rôle d’Ombudsman de l’Ontario (par intérim), à compter le 1 avril 2026, en attendant que l’Assemblée législative nomme un(e) Ombudsman permanent(e). Elle succède à Paul Dubé, dont le second mandat de cinq ans s’est terminé la veille.
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2026-03-20
OPCAT report highlights immigration detention risks
The Commonwealth National Preventive Mechanism has released a report as part of its monitoring role under the Optional Protocol to the Convention Against Torture. The report identified several systemic issues and concerns related to the service provider transition, which impacted overall safety and security and the day to day lives and experiences of people in detention.
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2026-03-20
Ombudsman's monitoring focus shows: One third released from psychiatry at the wrong time
For people with mental illnesses, it is particularly important that the transition from inpatient treatment in the psychiatric wards of hospitals to follow-up care with practising specialists and outpatient follow-up care works well. Ombudsman Bernhard Achitz is therefore calling for better discharge management.
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2026-03-20
When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2026-04-10
Barbara Finlay, l’Ombudsman intérimaire de l’Ontario
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2026-03-27
Paquet « Digital Omnibus » : La Défenseure des droits et plus de 60 institutions européennes indépendantes, alertent sur les risques d’affaiblissement des garanties en matière de prévention des discriminations et respect des droits fondamentaux
La Défenseure des droits, aux côtés de ses homologues européens réunis au sein du réseau Equinet (European Network of National Equality Bodies), conjointement avec le réseau ENNHRI (European Network of National Human Rights Institutions), dont la CNCDH est membre, appelle les institutions européennes à préserver de solides garanties en matière d’égalité et de droits fondamentaux dans le cadre des propositions législatives dites « Digital Omnibus ».
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2026-03-13
Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
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2026-03-13
La síndica alerta de que la Generalitat no puede impedir que los interinos que han finalizado su relación de interinidad participen en nuevas ofertas temporales dentro del mismo departamento
La síndica de greuges de Cataluña, Esther Giménez-Salinas, ha emitido una resolución en la que pide a la Generalitat de Cataluña que deje sin efecto los criterios establecidos en las ofertas publicadas en el ATRI que impiden a los funcionarios interinos que han finalizado su relación de interinidad por haber superado el plazo máximo de tres años desde su nombramiento presentarse a otro proceso de provisión temporal.
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2026-03-13
Review identifies opportunities to improve complaint handling processes
On 9 March 2026, the NSW Ombudsman tabled the report NSW public sector complaint handling in 2025 – self-assessment and survey results that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
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2026-02-27
Ombudsperson Institution organizes roundtable discussion on “The Impact of the Ombudsperson in Advancing the Protection of Community Rights in Kosovo”
On 20 February 2026, the Ombudsperson Institution organized a roundtable discussion in Prishtina entitled The Impact of the Ombudsperson in Advancing the Protection of Community Rights in Kosovo, in cooperation with the Advocacy Center for Democratic Culture. The event gathered representatives of public institutions, civil society organizations, international partners and community representatives to discuss progress, challenges and the way forward in ensuring the effective protection of the rights of non-majority communities.
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2026-03-20
The Commonwealth NPM released report on onshore immigration detention
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2026-03-20
A third of psychiatric hospital patients are discharged at the wrong time
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2026-02-12
Preocupados por los riesgos para la salud de los alimentos ultraprocesados, los miembros del Yuan de Control presentaron un informe de investigación
Los miembros del Yuan de Control, Tien Chiu-chin y Tsai Chung-yi, preocupados por los posibles riesgos para la salud y la carga de los costes sanitarios derivados asociados al consumo de alimentos ultraprocesados, presentaron un informe de investigación que fue examinado y aprobado por la Comisión de Asuntos de Bienestar Social e Higiene Ambiental del Yuan de Control.
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2026-03-06
One in three women are victims of physical or sexual violence in their lifetime. The Austrian Ombudsman Board and the Constitutional Court have addressed the issue of how to recognise and prevent violence
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2026-02-20
The Human Rights Ombudsman is preparing a comprehensive analysis of the implementation of the Act on Urgent Measures to Ensure Public Safety
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2026-01-22
Defensoría en Herrera capacita a funcionarios sobre la no discriminación
Con el objetivo de fortalecer una cultura institucional basada en el respeto a los derechos humanos, la Defensoría del Pueblo regional de Herrera desarrolló una jornada de capacitación dirigida a funcionarios públicos de la provincia de Herrera, bajo el tema “Aplicación de los Derechos Humanos y la importancia de la no discriminación en las instituciones públicas”.
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2026-02-13
Optimising case resolution through ADR and investigation
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2026-01-30
NSW Ombudsman Casebook highlights the human impact of public oversight
The NSW Ombudsman’s newly released Casebook January 2026: Investigations and complaint-handling case studies is providing a greater understanding of how independent oversight can address failures in public administration and deliver better outcomes for the people of NSW.
