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2023-11-07
36. Working Session H: Bruce Barbour – Finding the right fit. An Ombudsman and freedom of information
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2025-05-27
China - Ombudsman Hong Kong - Annual Report 2023-24 - EN
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-06-18
2024 Annual Report available in English - including article on the Children’s Division’s talks with children during monitoring visits
In the Parliamentary Ombudsman’s Annual Report, which has just been published in English, one of the articles is about how the Children’s Division conducts interviews with vulnerable children and young people in connection with monitoring visits. Including particularly how to build an informal and safe setting for a talk with a child or young person you have not met before.
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2025-06-26
Sindh Ombudsman establishes Climate & Disaster Justice Unit
The Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, inaugurated the one-of-its-kind Climate & Disaster Justice Unit, a pioneering initiative to ensure expeditious and justifiable redressal of complaints stemming from climate-related and man-made disasters. The Unit will be a fast-paced mechanism resolving issues of delay, corruption, or neglect in relief, rehabilitation and public service delivery. It will be working on safeguarding vulnerable groups, inclusive governance, and coordination with UN agencies, NGOs, and civil society.
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2024-04-11
Oficiales de derechos humanos se capacitan como observadores electorales de cara al 5 de mayo
Oficiales de derechos humanos de la Defensoría del Pueblo son capacitados en materia electoral respecto al rol que deben cumplir en el marco de derechos humanos de cara a los comicios generales del 5 de mayo próximo.
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2025-06-16
AORC - Enhancing Citizen Engagement - Q&A - EN
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2025-07-11
Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2025-07-11
Reminder: AORC Webinar on Strengthening Implementation takes place on 15 July 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Strengthening Implementation – Ensuring Effective Execution of the Ombudsman’s Recommendations. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
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2025-06-12
Ombudsman Thailand - 25th anniversary - Commemorative book - EN
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2025-07-04
Message from the Ombudsman of the Republic of Mauritius on the Occasion of International Whistleblowers Day – 23 June 2025
On the occasion of International Whistleblowers Day 2025, the Office of the Ombudsman of the Republic of Mauritius joins its international counterparts - including the International Ombudsman Institute, the African Ombudsman and Mediators Association, and the Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - in commemorating this important day dedicated to integrity, courage, and public interest.
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2025-07-04
Ombudsman’s three strategic focuses deliver results and tangible benefits to community
The Ombudsman, Mr Jack Chan, on 2 July 2025 presented the 2024-25 Annual Report of The Ombudsman to the public. The Office exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints in the reporting year.
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2025-07-08
Greek Ombudsman - Special Report - Return of Third Country Nationals 2024 - EN
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2025-07-11
AORC- Final Invit Webinar - Strengthening Implementation_15 July 2025 - EN
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2025-07-11
AORC - Final Invit Webinar - Strengthening Implementation 15 July 2025 - EN
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2025-07-11
AORC - Final Invit Webinar - Strengthening Implementation 15 July 2025 - EN
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2025-04-04
Re-watch the webinar on “Children's Ombudsman: Safeguarding Children's Rights”
On 25 March 2025 the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar to discuss the critical role of children's Ombudsman offices in promoting and safeguarding the rights of the most vulnerable. In case you missed the live session, or wish to revisit its insights, you can access the recording of this webinar on YouTube.
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2025-06-26
Parliamentary Ombudsman holds Thematic Lecture on Transparency, Fairness and Accountability as cornerstones of good administration
On 12 June 2025, the Office of the Ombudsman in Malta officially launched its 30th Anniversary commemorations with a Thematic Lecture held at the Plenary Hall of the House of Representatives. Entitled “Transparency, Fairness, Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman,” the lecture brought together Members of Parliament, senior public officials, civil servants, academics, civil society representatives, and other stakeholders for a timely reflection on the essential values that underpin good governance and public administration.
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2025-06-18
Office of the Veterans Ombud 2024-2025 Annual Report tabled
On 17 June 2025, the Minister of Veterans Affairs and Associate Minister of National Defence, the Honourable Jill McKnight, tabled the 2024-2025 Annual Report of the Office of the Veterans Ombud in the House of Commons.