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2023-11-0707. Working Session A: John T. Wood – Can we deliver more with less?
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2026-01-15
Mikel Mancisidor, el ararteko tomará posesión del cargo de ararteko el próximo 5 de febrero
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2025-08-22The 37th APOR Conference to Be Held in Taipei from 3 to 5 September 2025
The Control Yuan of Taiwan is organizing the 37th Australasian and Pacific Ombudsman Region (APOR) Conference themed “Diverse Practices and Developments in Ombudsperson and Human Rights Work”, scheduled to take place from 3 to 5 September 2025 in Taipei, Taiwan.
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2026-03-20
When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2026-03-06
Tax Ombudsman - Quarterly newsletter - March 2026 - EN
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2026-03-13
NIPSO - Annual Report 2024-25 - EN
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2026-03-13
NIPSO - Annual report - Ombudsman's Report 2024-25 - EN
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2026-03-06
Ombudsman Velislava Delcheva insists on equal treatment in admission to municipal nurseries and kindergartens
The reason for this is dozens of complaints from parents about the proposed amendments to the Ordinance on the Admission of Children to Municipal Nurseries and Kindergartens. The Ombudsman expresses concern about the repeal of the additional point under General Criterion 5 for children who have attended a municipal stand-alone nursery or a private nursery registered with the Sofia Regional Health Inspectorate.
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2026-03-13
Public Services Ombudsman for Wales publishes follow-up report on support for unpaid carers
On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available.
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2026-02-04
The Ombudsman looks into conditions for children and young people in emergency care
As the theme for his monitoring visits to institutions for children in 2026, the Danish Parliamentary Ombudsman will be looking into the social facilities that the municipalities use when there is a need for placing a child or young person in emergency care.
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2026-03-27
Ontario Ombudsman issues end-of-term report on historic decade of promoting fairness and rights
On 24 March 2026, Ontario Ombudsman Paul Dubé published a special report summarizing his 10 years in office, a period of historic growth in public sector oversight. The departing Ombudsman, whose term ends March 31, highlights improvements in public services, but also calls attention to persistent issues, like the urgent ongoing “crisis” in the province’s overcrowded jails.
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2026-03-27
On World Down Syndrome Day: Together Against Loneliness
On 20 March 2026, the Colourful as a Butterfly event took place in Krško to mark World Down Syndrome Day. The Human Rights Ombudswoman, Dr Simona Drenik Bavdek, addressed those present. She emphasised that this day provides an opportunity to reflect on the fundamental connectedness between people. She highlighted the importance of meeting and getting to know one another in order to build relationships, as this enables an understanding of an individual’s needs and creates space for support, assistance, and shared well-being.
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2026-03-27
Danish Parliamentary Ombudsman - Thematic report 2025 - EN
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2026-02-27
PNE - Rapport Annuel 2024-2025 - EN
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2026-03-20
European Ombudswoman asks Commission to strengthen procedures for addressing disability-related complaints
European Ombudswoman Teresa Anjinho has asked the European Commission to improve support for staff members with disabilities through the development of clearer and more comprehensive procedures for addressing complaints about alleged disability-related discrimination.
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2026-03-20
Communication with patients on healthcare waiting lists
The Northern Ireland Public Services Ombudsman’s follow-up report shows that since its report in 2023 there has been progress in how the healthcare system provides information to patients on waiting lists.
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2026-03-13
The Courts and the Ombudsman: Complementary not competitive
Kindly click here to read an article written by Judge Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, on the complementary relationship of the Courts and the Ombudsman.
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2026-03-24
The Hague Declaration (May 2024)
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2026-03-13
Webinar recording now available: AORC Webinar on „Integrating ADR and Investigative Techniques in Ombudsman Case Resolution”
On 3 March 2026, the African Ombudsman Research Centre (AORC) held a webinar on Integrating ADR and Investigative Techniques in Ombudsman Case Resolution. Click here to read the contributions and access the recordings.
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2026-03-13
Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
