CANADA | Join the Ombudsman Ontario online for their International Symposium on Ombudsman Principles and Practices!

Ontario Ombudsman Paul Dubé invites you and your colleagues to join us for a virtual symposium featuring two exemplary ombudsman panels, as we mark Ombudsman Ontario's 50th anniversary.

Wednesday, November 12, 2025
1:00 p.m. – 4:30 p.m. EST
Via Microsoft Teams

Moderated by Montréal Ombudsman (and acting IOI President) Nadine Mailloux, the panel discussions will focus on two top-of-mind topics:

• Democracy and the Essential Role of the Ombudsman Institution: Collaboration, international standards and demonstrating value in the face of threats 

• Best Practices and New Frontiers in Complaint Handling: Proactive communication, new technologies and measuring effectiveness

Speakers:

• Kwame Addo, Toronto Ombudsman
• Rob Behrens, former United Kingdom Parliamentary and Health Service Ombudsman
• Jay Chalke, Ombudsperson, British Columbia
• Sandy Hermiston, Ombudsperson, Prince Edward Island
• Jean-Marc Nantais, Canada Post Ombudsman
• David Paradiso, Deputy Ombudsperson, British Columbia
• Craig Thompson, Ontario Patient Ombudsman

Online captioning and interpretation will be provided in English and French.

Registrations are open until 5 November 2025.

Kindly click here to register for the symposium.

Source: The Office of the Ombudsman Ontario, Canada