Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.

The Ombudsman initiated investigative proceedings in October 2012 in order to examine whether eviction prevention policies were being applied consistently and whether the process was in keeping with the recommendations made two years earlier.

Every year the American news magazine assembles the 100 most influential people in the world and publishes its annual Time 100 list. This year, Time Magazine included South Africa’s Public Protector, Adv. Thuli Madonsela as one of the world’s most influential people in the category “Leaders”.

It is with tremendous sadness and sorrow that the International Ombudsman Institute (IOI) has learned that Dr. Edgardo José Bistoletti, Ombudsman of the Province of Santa Fe (Argentina) and member of the IOI Board of Directors, passed away on Friday, 18 April 2014 after a short but severe illness.

The newsletter is published quarterly by the Forum of Pakistan Ombudsmen (FPO). The most recent issue is dedicated to the event of the 1^st Conference on the Networking of Ombudsmen in the OIC member states.

The Hungarian Ombudsman’s Office is planning a conference to understand the unique characteristics of the relevant national institutions entrusted with promoting intergenerational solidarity. The conference will focus on the legal aspects of the protection and promotion of the interests of future generations.

On 16 April 2014, Provincial Ombudsperson Kim Carter released her office’s latest report, a systemic investigation into an environmental protection program: “Striking a Balance: The Challenges of Using a Professional Reliance Model in Environmental Protection.”

The webinar was sponsored by Open Government Partnership (OGP), the World Bank Institute and the IOI and aimed to discuss the opportunities for Ombudsman offices to engage in their respective countries’ OGP processes. It is the first webinar of the OGP Webinar Series with a focus on Ombudsman.