In a statement to the Polish Prime Minister Donald Tusk, Irena Lipowicz, the Human Rights Defender of Poland, underlined the necessity to urgently implement the Directive 2011/24/EU on the application of patients’ rights in cross-border healthcare.

The City of Toronto Ombudsman Fiona Crean says there’s been a significant growth in the number of residents with problems about local government and delivery of their city services.

Mrs Anna Šabatová, who was deputy to the first Czech ombudsman Otakar Motejl (2001-2007) and the head of the Czech Helsinki Committee from 2008 to early 2013 - will take up the post as new Czech Ombudsman after being sworn-in by Chamber of Deputies chairman Jan Hamacek on the 18th February.

Chancellor of Justice Indrek Teder has sent a proposal to Pärnu-Jaagupi Nursing Home that they stop locking the doors of patients’ rooms. The Chancellor of Justice emphasises that Pärnu-Jaagupi Nursing Home and other similar institutions have no legal grounds to lock people in their rooms.

The Control Yuan (CY) celebrated its 83^rd anniversary on 5 February 2014. The celebration was held at the CY meeting hall and joined by current and former CY members, auditor-generals and CY advisors.

Having noted an article which appeared in the Irish Examiner on 10 February 2014, the Ombudsman, Mr Peter Tyndall, has decided to issue the following statement.

Ontario Ombudsman André Marin’s investigation into complaints about Hydro One’s billing practices and customer service has garnered the most complaints the office has ever received about a provincial body in such a short time.

Two complainants approached the Provincial Ombudsman Sindh with their concern that the Health Department Government of Sindh had discontinued the polio vaccination of children under the Immunization Programme.