IOI | Poldershops on data protection and communication

On behalf of the European Region of the International Ombudsman Institute (IOI) the Office of the National Ombudsman of the Netherlands will hold two “poldershops” in November 2018.

The Dutch Ombudsman strongly believes in sharing the power of knowledge; both on executive level as well as between staff members.  Sharing the power of knowledge and experience is one of the ways to strengthen our institutions. 

The National Ombudsman therefore introduces the concept of the “poldershops”. This type of meeting refers to the way Dutch people tend to ensure that diverse personalities with diverse background can talk to each other. The Dutch culture is very egalitarian and everybody should be allowed to say what they want to say. Such horizontal discussions were needed in order to keep the water out of the country, this is why the concept is called a “poldershop”.


Poldershop on General Data Protection Regulation (GDPR) 

The new EU rules demand that ombudsman institutions comply with stricter rules while supporting citizens in exercising their privacy rights. This poses practical challenges to our institutions, for example: how to deal with personal data provided by individual citizens? What is the role of data protection officer in an ombudsman institute? And which aspects of the GDPR are critical for the daily work of ombudsmen?

Date: 5 November 2018

Location: close to Schiphol Airport, Amsterdam (The Netherlands)

Invitation to GDPR staff / privacy officers



Poldershop on Communications

Topics to be discussed and dealt with in this meeting can be how do you organise communications within your institution, what to share with whom, what is your main message, how do you reach out, who are your target groups, and how can you effectively use social media?

Date: 12 – 13 November 2018

Location: The Hague, The Netherlands

Invitation to the Ombudsmen and their Communication staff



If you have any questions, please contact Mr Stephan Sjouke of Mr Mick Dewitte from the Office of the National Ombudsman of the Netherlands.

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