UK | NIPSO publishes Learning Disability Case Digest

The Northern Ireland Public Services Ombudsman recently published the NIPSO Learning Disability Case Digest. This short publication shares key findings from recent NIPSO investigations and highlights practical learning to help improve complaint handling and the delivery of public services.

The cases featured in the digest demonstrate the importance of listening to people with a learning disability, responding appropriately to their individual needs and ensuring that learning from complaints is used to improve services.

Kindly click here to access the case digest.

Source: Northern Ireland Public Services Ombudsman, UK