A retired Medical Officer approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik with the complaint that Sindh Local Government Board did not pay her pension dues, despite the completion of requisite formalities and the department was delaying the matter on flimsy pretext.
To redress grievance of the complainant Ombudsman Sindh. Mr. Asad Ashraf Malik issued directives to the authorities concerned to initiate enquiry against the officers/officials responsible for inordinate delay in resolving the matter of the lady doctor. On the intervention of the Ombudsman, scrutiny process was expedited and the entire outstanding dues amounting to Rs. 66,06,144/- were paid to retired medical officer.
The complainant appreciated and thanked the Ombudsman, Sindh for prompt action in redressing her grievance.
Source: Provincial Ombudsman Sindh, Pakistan