Ireland | 10th Edition of the Ombudsman’s Casebook published

The report includes recent complaints Ombudsman Peter Tyndall examined. Among the complaints upheld this quarter are:

• Agriculture/Forestry: A delay in being issued a herd number resulted in a man being refused a forestry grant (page 3)
• Hospital: Procedures were improved after a family complained about the "end of life care" of their uncle (page 18)
• Medical Card: An application form for a medical card will be changed after a man needlessly had to supply information about his means (page 20)
• Social Protection: A man's Jobseeker's Allowance was backdated to the time he bacem "habitually resident" not the date of his successful appeal (page 34)

This is just a selection of cases relevant to the work of the Ombudsman. You can find more cases in the full report, which you can download below. If you wish to see previous editions of the Casebook, including a special Local Authority edition, please visit the website: www.ombudsman.ie.

Source: Ombudsman Office, Ireland