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2024-03-21New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2022-02-07Ireland Ombudsman for the Defence Forces - Annual Report 2020 EN
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2022-07-21
AORC Webinar - Document storing and archiving (12 July 2022) - Presentation Ombudsman Ethiopia (EN)
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2023-11-15
Victorian Ombudsman - Report WorkSafe 3: Investigation into Victorian self-insurers claims' management and WorkSafe oversight - EN
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2018-11-02
IGT Ali Noroozi steps down
Ali Noroozi will be stepping down as the Australian Inspector-General of Taxation (IGT) on Monday 5 November 2018. Mr Noroozi held the office since November 2008.
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2025-07-04
IOI European Region Quarterly Newsletter - April-June 2025
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2022-01-13
Veterans Ombud - Annual Report 2015/2016
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2021-07-15
Ombudsman Newsletter Issue 01/2021 (Jan. - June 2021)
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2020-05-06
Best Practice Paper on Peer Review
A peer review is a good tool to improve an office’s service and to learn from best practices of other offices. Comparing structures, legal basis, methods and effectiveness with others can create a driver for strategic improvement and provide validation. Based on the practical experience from peer reviews a new IOI Best Practice Paper was developed and is now available online.
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2015-12-07
Ombudsman’s staff attends training on monitoring the rights of the child
In recent days, the Ombudsman Office in coordination with UNICEF country office launched five day training on increasing capacities to monitor the child rights for the members of the national preventive group and heads of the Regional Offices of the Ombudsman. UNICEF international experts Mr. Reider Hiermann and Ms. Anna Nordenmark were involved into this event as trainers.
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2019-04-08
Ombudsman actively advocates for recognition of normative basis of reproductive health and rights
Azerbaijani Ombudsman’s Office has been cooperating with the UNFPA Azerbaijan from the beginning of its establishment. In 2015, in the frame of this cooperation it was started to assess the country’s progress in implementing treaty body recommendations on Sexual and Reproductive Health and Rights (SRHR).
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2023-08-17
Commonwealth Ombudsman - Public statement regarding OMI Income Apportionment Lawfulness - EN
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2022-02-07
ombudsman-act-1972-115-auth-south-australia
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2023-04-12
queensland-ombudsman-organisation-chart-february-2023-org-chart-sensitive
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2019-08-08
PDHJ hosted 2nd Technical Working Group of the South East Asian NHRIs Forum
The office of the Provedor for Human Rights and Justice of Timor-Leste hosted the 2nd Techincal Working Group Meeting of the South East Asia National Human Right Institutions Forum (SEANF) from 23 - 25 July 2019. SEANF is a Forum of National Human Rights Institutions from Indonesia, Malaysia, Myanmar, the Philippines, Thailand and Timor-Leste.
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2023-07-27
Defensor del Pueblo - Annual Report - 2018 - EN
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2023-11-15
Parliament Commissioner - Annual Report 2013 - Summary - EN
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2023-11-15
Parliament Commissioner - Annual Report 2013 - Summary - EN
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2017-06-16
Ombudsman Hong Kong holds seminar on Mandatory Provident Fund System
On 14 June, the Office of the Ombudsman held a seminar entitled "Mandatory Provident Fund (MPF) System" with more than 60 Justices of the Peace (JPs) and Advisers of the Office present.
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2026-05-08
Le Médiateur fédéral - Résumé du rapport annuel 2025 - FR