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2022-11-23AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Adv. Neels Van der Merwe (South Africa)
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2023-04-27
OmbudsPEI - Committing to Care Report - EN
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2021-12-14
Local Government Ombudsman - Annual Report 2019/2020 EN
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2018-10-09Poldershops on data protection and communication
On behalf of the European Region of the International Ombudsman Institute (IOI) the Office of the National Ombudsman of the Netherlands will hold two “poldershops” in November 2018 (one on the new EU data protection regulation and one on communication). A few places are still available and you are invited to register online.
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2022-01-13
Veterans Ombud - Annual Report 2020/2021
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2021-09-01
IOI By-laws (May 2021)
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2023-11-07
38. Plenary Session IV: Dame Beverley Wakem – Experiences of an Ombudsman that adapted the OPCAT model to meet the needs of their own state
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2023-03-02
NSW Ombudsman - Report on Aboriginal Outcomes Strategy focus area 2 - EN
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - EN
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2023-11-07
26. Plenary Session III: Alex F. M. Brenninkmeijer – Traditions in setting standards of good administration: the role of legality in Ombudsman decisions
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2019-05-21
Ombudsman publishes summaries of selected cases and 2018 Year in Review in Cayman Islands
The Office of the Ombudsman has added a new section to their website. Summaries of selected cases can be found under the “Outcomes” tab at Ombudsman.ky. These summaries provide insight into specific cases dealt with by the Ombudsman and include details about the resolution of those cases.
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2023-07-07
PHSO - Broken trust: making patient safety more than just a promise - EN
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2022-12-01
Guideline on challenges with monitoring the socio-economic rights by Georgian and Armenian Ombudsperson Institutions during the emergency situations prepared within the project (August 2022)
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2023-07-25
- organic-act-on-ombudsmen final-as-of19oct2018
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2023-12-21
Chief Ombudsman publishes extreme weather insights and observations report
On 13 December 2023, the National Ombudsman of New Zealand, Peter Boshier, published an ‘insights and observations’ report following his visits to regions and communities worst affected by the series of extreme weather events that ravaged the North Island at the start of the year.
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2019-07-01
CY issues corrective measures for improvement of Taipei City’s roadside parking fee collection
According to Taipei City Parking Management and Development Office (PMDO) statistics, the accumulated amount owed by the city’s top parking fee defaulter for the period from the start of September 2005 to the end of 2016 totaled just over NT$4.36 million (US$139,000).
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2022-10-28
Annual Report from the Scottish Public Services Ombudsman
The Scottish Public Services Ombudsman (SPSO) is pleased to present its 2021-22 Annual Report, which is now available as PDF document and web version. The SPSO started 2021-22 in the knowledge it had high workloads and faced capacity and resourcing challenges.