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2025-07-11Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2019-09-10
Promoting and protecting the institution of the Ombusdman
The European Commission for Democracy through Law, better known as the Venice Commission, recently adopted a new set of 25 key principles to help protect and promote ombudsmen. The “Venice Principles” have been presented at the Council of Europe office in Brussels on 10 September 2019.
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2023-10-27
Ombudsman probes management of records on Government websites and social media accounts
The Ombudsman of Hong Kong, Ms Winnie Chiu, on 24 October 2023 announced the launch of a direct investigation into the management of records on Government websites and social media accounts. With the advancement of information technology, the Internet and social media are playing greater and considerably more important roles in enhancing public administration.
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2023-11-15SPSO Strategic Plan 2020-2024
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2023-11-15
SPSO Strategic Plan 2020-2024
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2023-11-15
Latvia - Ombudsman - Ombudsman’s letter to the Human Rights Council UPR Working group (2015) - EN
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2025-07-03
Ombudspersons Luisser, Schwarz and Achitz take up their work
On 1 July 2025, the new Board of the Austrian Ombudsman institution was sworn in by the President of the Republic, Alexander Van der Bellen. As of 1 July, the Austrian Ombudsman Board consists of Mr. Christoph Luisser, Ms. Gaby Schwarz and Mr. Bernhard Achitz. Ombudsperson Luisser will hold the institution’s chair for the next twelve months.
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2022-02-07
Institution of the Ombudsman - Annual Report 2020 - EN
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2020-05-22
Board of Directors holds first electronic meeting due to Covid-19
On 18 May 2020 the IOI Board of Directors held its annual meeting to identify and discuss projects and priorities for the upcoming membership year. Due to the current Covid-19 pandemic, the Board held its annual meeting by electronic means for the first time and despite the challenge of a wide range of different time zones, 15 out of currently 20 Directors joined the videoconference hosted by the Office of IOI President and Ireland Ombudsman Peter Tyndall.
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2020-11-26
Ombudsman community shares experiences on how to handle new challenges caused by Covid-19
On 24 November 2020, the State Comptroller and Ombudsman of Israel held an international Zoom Webinar under the auspices of the IOI on the topic of “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic”. The webinar brought together participants from 50 Ombudsman offices around the world to learn how a long-term crisis can still act as a platform for best practices and improvement.
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2023-08-28
The Ombudsman and Direct Provision - Update for 2021
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2022-09-02
Slovenian Ombudsman - NPM Report 2021
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2022-07-21
Provincial Ombudsman Khyber Pakhtunkhwa – Annual Report 2021 - EN
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2023-11-07
15. Working Session C: Prof. Andrew Goldsmith – Ensuring robust and resilient oversight under challenging conditions
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2024-04-05
Commissioner for Older People launches new report ‘Are you ageist?’
The Commissioner for Older People says more needs to be done to tackle age-based discrimination in Northern Ireland, as his latest report finds almost half of older people have experienced ageism.
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2023-11-10
Western Australian Ombudsman tables FDV suicide implementation report
On 9 November 2023, the Western Australian Ombudsman, Chris Field PSM, tabled in Parliament a report on giving effect to the recommendations arising from the Investigation into family and domestic violence and suicide.
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2022-07-25
NPM - Annual Report 2016 - EN
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2024-04-04
CCAC detects alleged false asset declarations made by public servants
The CCAC received a report claiming that two public servants of the Social Welfare Bureau violated the provision of exclusivity by engaging in part-time work and provided false information in the declarations of assets and interests, thus allegedly violating the Legal Regime of Declaration of Assets and Interests.
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2025-06-26
AORC - Save the date - Strengthening Implementation - 15 July 2025 - EN
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2018-10-02
Queensland Ombudsman presents the Annual Report 2017-18
The Office of the Queensland Ombudsman continues to play a pivotal role in ensuring public agencies making fair and reasonable decisions – a key element of open and accountable public administration.