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2026-02-13Reserva la fecha del webinario "Mejorando la Eficiencia en la Resolución de Casos" - 3 de marzo de 2026
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un webinario Mejorando la Eficiencia en la Resolución de Casos: Integrando ADR y Técnicas de Investigación, en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 3 de marzo de 2026 a las 10:00 (GMT +2). Por favor haga clic aqui para acceder la reserva de fecha.
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2026-02-13Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2018-10-18
Serbia - Protector of Citizens - Annual Report 2012 - EN
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2026-02-12
NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.
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2026-02-12
El Departamento de Educación da la razón al alumnado y obliga a un instituto de L'Hospitalet de Llobregat a modificar su normativa interna sobre el derecho de huelga
La Inspección de Educación asesorará a la dirección del instituto para que modifique sus normas internas y garantice plenamente el derecho del alumnado a tomar decisiones colectivas sobre la asistencia a clase.
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2026-02-12
Le Médiateur présente son rapport annuel 2024 au Parlement : un moment essentiel de dialogue démocratique
Les lundi 2 et mardi 3 février, le Médiateur Nicolas Lagasse est passé devant les commissions du Parlement de Wallonie pour présenter le rapport annuel 2024.Un exercice particulier à deux égards : il s'agissait du premier passage en commission pour Nicolas Lagasse, entré en fonction en juillet 2025, qui présentait le rapport annuel de son prédécesseur, Marc Bertrand. Un baptême du feu maîtrisé et salué par les députés.
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2026-02-12
The Ombudsman Office Hosted a Roundtable Conference for Public Sector Ombudspersons
In December 2025, the Office of the Ombudsman of Israel hosted a roundtable conference, under the auspices of Matanyahu Englman, State Comptroller and Ombudsman of Israel, focused on the methodologies used in handling public complaints. Attendees included ombudspersons and public complaint managers from government ministries, statutory authorities, and state-owned companies.
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2026-02-12
Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2026-02-12
Ombudsman Curaçao Organizes Webinar: The Role of the Ombudsman in Realizing the Right to Safe and Clean Drinking Water
On Friday, 20 March 2026, the Ombudsman of Curaçao, in collaboration with the International Ombudsman Institute (IOI), will organize a webinar in the context of World Water Day (22 March). In this webinar, the Ombudsman of Curaçao brings together representatives of ombudsman institutions from different IOI-regions, and also gives attention to the citizen’s perspective, as articulated by the Curaçao civil society.
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2026-02-12
Effective Action by Ombudsman Punjab Secures Educational Scholarships Worth Rs. 6 Million for 78 Students
The Office of the Ombudsman Punjab secured the release of Rs. 6 million in pending educational scholarships for 78 students across the province, following complaints regarding prolonged delays caused by administrative bottlenecks. The students had reported that despite being eligible on merit, their scholarships remained unpaid due to procedural delays within relevant departments and educational institutions.
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2019-10-24
Victorian Ombudsman Annual Report 2018-2019
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2019-10-24
Australia - Victorian Ombudsman - Annual Report 2019 EN
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2018-10-09
Ombudsman Western Australia - Annual Report 2017/2018 - EN
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2015-03-20
Colloquium Report: Repositioning the Ombudsman - Challenges and Prospects for the African Ombudsman Institution (Sep. 2013)
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2019-03-08
cuadernillo-violencia-obstetrica
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2019-03-08
Cuadernillo: “Parí como una condenada. Experiencias de violencia obstétrica de mujeres privadas de la libertad”
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2024-12-19
Toronto Ombudsman Report Finds City’s Decision to Exclude Refugees from Base Shelter Beds was Unfair and Harmful
A new report from Toronto’s Ombudsman Kwame Addo finds that the City of Toronto’s decision to stop allowing refugee claimants access to its base shelter beds was unfair, poorly planned, and inconsistent with its commitments to transparency, accountability, and the human right to adequate housing.
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2024-12-19
La síndica ha comparecido dos informes ante la Comisión del Síndic del Parlamento de Cataluña
La síndica de greuges de Cataluña, Esther Giménez-Salinas, y el adjunto general, Jaume Saura, han comparecido el lunes, el 16 de diciembre de 2024, ante la Comisión del Síndic del Parlamento de Cataluña para debatir los informes Las cartas de servicio en Cataluña y La retirada del amianto en Cataluña.
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2024-12-19
Ombudsman announces results of direct investigation operation into public services relating to after-death arrangements
On 18 December 2024, The Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the public services relating to after-death arrangements, and made a total of 10 major recommendations to the Food and Environmental Hygiene Department, the Department of Health, the Hospital Authority and the Immigration Department.
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2014-10-30
FRA Report: Addressing forced marriage in the EU: legal provisions and promising practices (Oct 2014) - EN