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2022-12-20Final Report - A Voice Unheard - EN
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2023-01-20
Síndic de Greuges de Cataluña - Resumen ejecutivo - ES
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2023-09-15Long-Term Care Inspection System collapsed during deadly first weeks of COVID-19 Pandemic, Ontario Ombudsman finds
On 7 September 2023, Ombudsman of Ontario, Paul Dubé, called for an overhaul of Ontario’s long-term care inspection system, after his latest investigation found it was completely overwhelmed during the first wave of COVID-19.
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2025-06-27
Webinaire stratégique de haut niveau du CROA sur l'exécution des recommandations de l'Ombudsman
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), dans un webinaire stratégique de haut niveau, en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 15 juillet 2025 à 10h00, (GMT +2).
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2023-11-07
Western Australian Ombudsman – Code of Conduct
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2023-11-07
09. Working Session A: Dwight L. Bishop – Effective Ombudsman services delivery
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2025-06-26
2024 Annual Report of the Control Yuan is now available in English and Spanish
The English and Spanish versions of the 2024 Annual Report of the Control Yuan (CY) have now been released. In 2024, the CY received 15,342 people’s complaints; issued 283 investigation reports; passed 27 impeachment cases and 1 censure case, as well as proposed 101 corrective measures cases.
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2025-06-26
Ombudsman Ontario releases Annual report 2024
Ontario Ombudsman Paul Dubé’s tenth Annual Report, released on 25 June 2025, reflects record and near-record complaints in several areas of his jurisdiction, including those focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.
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2025-06-26
El Defensor del Pueblo concluye en el Senado la tramitación parlamentaria del Informe 2024 de la institución
El Defensor del Pueblo, Ángel Gabilondo, ha concluido la tramitación parlamentaria del Informe anual 2024 de la institución, tras comparecer el 18 de junio de 2025 en el Pleno del Senado.
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2025-06-26
AORC's High-level Webinar on Strengthening Ombudsman Impact
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their High-level webinar on Strengthening Ombudsman Impact. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2025-06-26
Parliamentary Ombudsman holds Thematic Lecture on Transparency, Fairness and Accountability as cornerstones of good administration
On 12 June 2025, the Office of the Ombudsman in Malta officially launched its 30th Anniversary commemorations with a Thematic Lecture held at the Plenary Hall of the House of Representatives. Entitled “Transparency, Fairness, Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman,” the lecture brought together Members of Parliament, senior public officials, civil servants, academics, civil society representatives, and other stakeholders for a timely reflection on the essential values that underpin good governance and public administration.
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2025-06-26
La Défense Civique italienne devient un point de référence croissant en Europe
À l'occasion de la réunion du Coordonnateur National des Défenseurs Civiques italiens, qui s’est tenue à Alghero les 20 et 21 juin 2025, deux invités internationaux de renom ont pris part aux travaux : Xavier Cañada Bonaetxea, Raonador del Ciutadà d’Andorre, et Javier Hernández Garcia, ancien Lugarteniente du Justicia de Aragón. Leur participation active a confirmé la place centrale croissante du système italien de Défense Civique dans le paysage européen, notamment en ce qui concerne les droits fondamentaux, l’accès à l’administration publique, la médiation institutionnelle et la protection des personnes vulnérables.
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2025-06-26
Italian Ombudsman Institutions Increasingly Recognized as a European Point of Reference
On the occasion of the meeting of the National Coordination of Italian Regional Ombudspersons, held in Alghero on 20–21 June 2025, two distinguished international guests took part in the proceedings: Xavier Cañada Bonaetxea, Raonador del Ciutadà of Andorra, and Javier Hernández Garcia, former Lugarteniente of the Justicia de Aragón. Their active participation confirmed the growing centrality of the Italian Ombudsman system in the European context, particularly in matters relating to fundamental rights, access to public administration, institutional mediation, and the protection of vulnerable individuals.
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2025-06-26
L'Ombudsman de l’Ontario publie son Rapport annuel
Dans son dixième rapport annuel publié le 25 juin 2025, l’Ombudsman de l’Ontario Paul Dubé fait état d’un nombre de plaintes record et quasi record dans plusieurs de ses domaines de compétence, y compris ceux axés sur les droits des enfants vulnérables, des personnes en situation de handicap, des détenu(e)s et des Ontarien(ne)s voulant obtenir des services en français.
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2023-07-25
08. Theme I: The Ombudsman in his/her relations to access to information and transparency - remarks by Prof. Dr. Ingrid Opdebeek (University of Antwerp)
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2023-07-26
Public Services Ombudsman for Wales - Equality and Human Rights Casebook (2020/21)
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2023-07-26
10 Principios - buen trato para niñas, niños y adolescentes con discapacidad
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2023-11-15
usa seattle-employee-om legal-foundations
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2022-10-05
Ombudsman WA - Annual Report 2021-2022
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2023-03-15
Austria - Report on NPM activities 2021 - EN