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2024-03-27Mr. Muhammad Sohail Rajput takes oath as 7th Provincial Ombudsman Sindh
In a solemn ceremony held at Governor House in Karachi, Governor Sindh Mr. Muhammad Kamran Khan Tessori administered the oath of Provincial Ombudsman Sindh by Mr. Muhammad Sohail Rajput.
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2024-03-27
La PPN se presentó como Amicus Curiae para solicitar la prisión domiciliaria de una mujer lactante
A partir de un monitoreo de rutina, integrantes de la PPN tomaron conocimiento de la situación de vulnerabilidad de una joven lactante que permanecía alojada en el Centro de Contraventores de la CABA. Ante esta situación, el organismo se presentó como amicus curiae acompañando la solicitud de prisión domiciliaria realizada por la defensa.
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2024-03-27
CNDH dirige Recomendación al IMSS por deficiente atención otorgada a adulto mayor con Enfermedad Pulmonar Obstructiva Crónica en la CDMX
La Comisión Nacional de los Derechos Humanos (CNDH) advirtió, en este caso, violaciones a los derechos humanos a la protección a la salud y vida, al trato digno y al acceso a la información en materia de salud. La comision acreditó que personal de salud de la Unidad de Medicina Familiar número 19 y del Hospital General de Zona número 1 “Venados”, de la Ciudad de México, otorgaron atención inadecuada a un paciente, persona adulta mayor, quien cursaba con exacerbación de EPOC, y al no ser tratado de manera adecuada y oportuna, lamentablemente falleció.
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2023-11-15Victorian Ombudsman - Councils and complaints: Glen Eira City Council’s approach to contractor work - EN
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2024-03-22
Ombudsman attends IOI Regional Board meeting in Mexico City
The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently attended the Caribbean and Latin American Regional Board of Directors meeting of the International Ombudsman Institute, which was held from March 11-14, 2024 in Mexico City. Among other, a primary topic was the migratory wave in the region. Kindly clilck here the statement on the mobility crisis in the region and the crisis in Haiti, issued by the Ombuds institutions of the Caribbean & Latin American Region, which is available in alle three official IOI languages.
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2024-03-21
La Defensoría objetó el aumento de peajes de Autopistas Urbanas S.A
El subdirector de Transporte y Telecomunicaciones de la Defensoría del Pueblo del la Ciudad Autónoma de Buenos Aires, Javier Altrudi, participó en representación del organismo de la audiencia pública convocada por el Ente Único Regulador de Servicios Públicos porteño para tratar la modificación del cuadro tarifario y el valor del “Pase Diario”.
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2024-03-21
CDHCM reconoce en la Carta de Derechos para Mujeres y Personas Gestantes un instrumento que contribuye en la garantía de los derechos sexuales y reproductivos
La Comisión de Derechos Humanos de la Ciudad de México (CDHCM) reconoce en la emisión de la Carta de Derechos para Mujeres y Personas Gestantes por parte de la Secretaría de Salud de la Ciudad de México un avance y oportunidad para favorecer el cumplimiento de obligaciones que forman parte del respeto y garantía del derecho a la salud, así como de los derechos sexuales y reproductivos reconocidos en la Constitución Política de la Ciudad de México.
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2024-03-21
La ‘Asociación por la Defensa de las Pensiones Públicas’ pide una auditoría para saber qué pasó con la “hucha de las pensiones”
La adjunta de Igualdad de la Diputación del Común, Beatriz Barrera, se reunió con representantes de la Asociación por la Defensa de las Pensiones Públicas, quienes denuncian que el sistema de pensiones necesita reformas inmediatas para eliminar la brecha de género existente y piden un complemento autonómico a las pensiones hasta llegar al Salario Mínimo Interprofesional (SMI).
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2024-03-21
Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-21
New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2024-03-21
Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2024-03-21
Ombudsman asks European Commission about artificial intelligence use in decision making
The Ombudsman has written to the European Commission to ask how it decides on and uses artificial intelligence (AI) in its decision making. The Ombudsman noted that while rapid developments in AI can improve the quality and efficiency of work they pose major challenges when it comes to accuracy, potential bias, explainability, and human oversight.
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2024-03-21
Valeurs et déontologie des Ombudsmans
Lundi 19 mars 2024, plusieurs ombudsmans membres de l’IIO - chapitre européen se sont réunis à Bruxelles dans les locaux du Médiateur fédéral, à l’invitation de Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles. A l’ordre du jour, la préparation d’un projet de Guide de valeurs et principes de déontologie pour l’Ombudsman qui sera soumis à l’ensemble des Ombudsmans membres Européens de l’IIO.
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2023-11-30
NSW - Biennial report of the deaths of children in NSW 2020 and 2021 - EN