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2020-04-24The Ombudsman & Direct Provision - Update for 2019 (EN)
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2020-09-25The Québec Ombudsman’s Annual Report: get moving to improve public services
Ombudsperson Marie Rinfret tabled her 2019-2020 Annual Report in the National Assembly. In it, she delivers her findings about the quality and integrity of Québec’s public services. This year, the investigations by the Québec Ombudsman compel her to press the authorities – government departments and agencies as well as the health and social services network – to get moving.
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2020-03-04
Ombudsman celebrates 30 years of the Namibian Constitution
The 9th of February 2020 marked 30 years since the adoption of the Namibian Constitution. This year’s anniversary is all the more special as it coincides with the country’s 30th independence anniversary to be observed on 21 March. The Ombudsman celebrated Constitution Day across six different regions, with the main event held at the Dawid Bezuidenhout High School Windhoek.
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2019-12-16
USOA’s 41st annual conference – save the date
The 41st Annual Conference of the United States Ombudsman Association (USOA) will be hosted by the Child and Family Ombudsman, Traci Shinabarger, and held in Helena, Montana from 16 – 18 September 2020. Save the date!
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2019-11-08
Julia Laffranque is one of the five candidates for the post as European Ombudsman
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2021-05-31
Protection services for unaccompanied minors in Europe - Report by the Basque Ombudsman for IOI Europe
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2019-12-05
SPSO Complaints Improvement Conference – save the date
The Scottish Public Services Ombudsman (SPSO) will host a Complaints Improvement Conference in Edinburgh on 25 February 2020. Colleagues interested in learning from complaints are welcome to attend this mixture of presentations and workshops on topics such as resolution, supporting staff and vulnerable people through the complaints process or the use of social media. Save the date!
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2019-07-17
Director Michael O´Flaherty shares proposals to end the drowning in the Mediterranean Sea
In the latest edition of his video blog, FRA Director Michael O'Flaherty focuses on the migration situation in the Mediterranean Sea and makes three proposals.
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2019-02-08
Politicians cannot do the work of independent officers of the Legislature
A recent column by Deb Hutton, published by Queen’s Park Briefing on 18 January 2019, raised provocative questions about the role and usefulness of independent officers of the Legislature. Ontario Ombudsman, Paul Dubé, wrote an opinion piece on this matter, which was published as a guest column in Queen’s Park Briefing on 1 February 2019.
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2021-12-28
The Ombudsman of Hong Kong, China, Ms Winnie CHIU, held a press conference on 23 Dec to announce two own motion investigation reports
On December the 23rd 2021 the Ombudswomen of Hong Kong, Ms. Winnie Chiu, presented two own motion reports at a press conference. The first report adresses the ,,Regulatory Work on Dog Keepers’ Obligations by Agriculture, Fisheries and Conservation Department'' whilst the seconds deals with ,,Government's Control of Illicit Fuelling Activities''.
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2020-12-17
Ombudsman for the Ministry of Interior - Annual Report 2019/2020 - EN
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2020-10-30
International webinar on Covid-19 and the Ombudsman – registration link now available
Would you like to hear how other Ombudspersons are coping with the coronavirus crisis? The State Comptroller and Ombudsman of Israel and the IOI invite you to participate in an international webinar on the theme: “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic” on 24 November 2020. Register for the webinar is now open; read more for the registration link.
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2020-04-27
Now is the time for solidarity on human rights
The novel coronavirus disease (COVID-19) pandemic has put states across the world to a test like none before, and not least in Europe. As the outbreak rapidly develops, governments have taken broad and strict measures to reduce the virus’ spread, prevent a breakdown of healthcare systems and save lives. In these responses, all human rights must be kept at the heart, as they can help us in overcoming this public health challenge while protecting our dignity and democratic freedoms.
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2020-07-02
New Ombudsman of the City of Cape Town took office
On 1 June 2020 Mr Vusumzi Magwebu took office as the new Ombudsman of the City of Cape Town. He has vast experience in investigations from both private and public sectors. He is a former prosecutor and was also a senior investigator with the office of the Public Protector, South Africa.
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2020-07-01
Respect older people’s rights when exiting the COVID-19 pandemic
Many older people in care homes fell victim to COVID-19. Many also faced months of isolation and restrictions often harsher than those enforced for other parts of the population. The EU Agency for Fundamental Rights (FRA) looks at how the pandemic affected the rights of older people. It highlights the need for a rights-based approach as governments shape their exit strategies.
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2020-02-11
Hanne Harlem, the first female Norwegian Parliamentary Ombudsman
Hanne Harlem began her first term as Norwegian Parliamentary Ombudsman on February 1st. She was appointed as Parliamentary Ombudsman by the Norwegian Parliament, the Storting, in October 2019.
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2018-12-10
The Ombudsman's Casebook 2018
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2021-03-22
Commonwealth Ombudsman reports into ACT Policing's engagement with the Aboriginal and Torres Strait Islander community
We would like to acknowledge the Ngunnawal and Ngambri peoples, the traditional custodians of the Canberra region and pay our respects to Elders past and present. Today, the Commonwealth and ACT Ombudsman, Michael Manthorpe PSM, released a report of his investigation into ACT Policing's framework for Aboriginal and Torres Strait Islander engagement. The Ombudsman looked at whether the programs, policies, procedures and training ACT Policing has in place to manage its engagement with the ACT Aboriginal and Torres Strait Islander community are appropriate and well administered.
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2019-01-21
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2019-01-21
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