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2023-11-07Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-07-27
Summary Report on Protection against Discrimination 2015
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2023-06-01
Northern Ireland Public Services Ombudsman - PIP and the Value of Further Evidence - EN
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2023-08-24
AORC - Programme - GBV - Role of Ombudsman - EN
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2025-07-11
Ararteko (Ombudsman Basque Country) - Rapport annuel 2024 - Résumé FR
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2023-07-20
PFDC Management Report - Biennium 2020-2022 - ES
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2024-07-31NSW Ombudsman’s Casebook July 2024: Investigations and complaint-handling case studies
The NSW Ombudsman’s Casebook July 2024: Investigations and complaint-handling case studies has been tabled in Parliament on 30 July 2024. The NSW Ombudsman holds agencies to account for the services they provide to the people of NSW, achieving positive outcomes for the complainants. Casebook July 2024 is the first of what will be biannual reports featuring case studies illustrating how the NSW Ombudsman achieves those outcomes.
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2023-11-15
USOA - 39th Annual Conference 2018 - Speaker Solicitation
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2023-09-07
BC Ombudsperson Canada - Report Misinformed - EN
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2019-11-25
State Comptroller and Ombudsman hosts conference on "Multi-Dimensional Protection of Social Rights"
On 12 November 2019 the Office of the State Comptroller and Ombudsman of Israel hosted a conference on the theme of "The Multi-Dimensional Protection of Social Rights". IOI Consultant Günter Kräuter was the keynote speaker at this event.
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2022-10-04
Public Defender of Czech Republic - Annual Report - 2021 - EN
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2025-09-05
AORC_Webinar_Inclusive Policies and the Ombudsman_Developing and implementing internal gender-inclusive HR and institutional policies_speaker_Ms SP Jali
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2019-08-30
BC Ombudsperson able to receive complaints as ICBC’s new rate model takes effect
As ICBC’s new insurance rate model comes into effect September 1st, the British Columbia Ombudsperson is reminding vehicle owners that his office can investigate complaints about ICBC.
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2024-07-26
Belgrade Platform for Promotion and Protection of the Environment
The Belgrade Platform for Promotion and Protection of the Environment was established following the International Conference on the Role of Ombudspersons in Environmental Protection held on 13 and 14 June 2024 in Belgrade, organized by the Protector of Citizens of the Republic of Serbia, supported by the OSCE Mission to Serbia.
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2024-07-25
Signing of a Memorandum of Cooperation and Partnership between the Ombudsman for the Ministry of Interior and the Institution of the Mediator of the Kingdom of Morocco
The Ombudsman for the Ministry of Interior of the Kingdom of Bahrain signed a memorandum of cooperation and partnership with the Mediator of the Kingdom of Morocco, on the sidelines of the two institutions’ participation in the eleventh meeting of the Board of Directors of the Ombudsman Association of Member Countries of the Organization of Islamic Cooperation, which was held in the Moroccan city of Marrakesh.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2023-02-16
Federal Ombudsman reviews performance of the institution on the 40th year of its establishment
Addressing a widely attended Press Conference on the occasion of the 40th year of the establishment of the Ombudsman institution in Pakistan, Mr. Ejaz Ahmad Qureshi, the Federal Ombudsman, stated that the institution of Ombudsman has evolved over the years and is recognized today as an essential feature of every modern democratic society.
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2021-06-30
Ombudsman Ontario - Annual Report - 2020/2021 - EN
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2024-07-18
Taxpayers’ Ombudsperson launches systemic examination into Canada Revenue Agency’s 2023 bare trust filing requirements
The Taxpayers’ Ombudsperson, Mr. François Boileau, has formally opened a systemic examination into whether the Canada Revenue Agency (CRA) respected taxpayers’ rights in its administration of bare trust filing requirements for the 2023 tax year.