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2011-06-08jaarverslag-2010
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2019-07-17IOI took part in side event at the UN High-Level Political Forum 2019 on SDGs
As part of the UN High-Level Political Forum on Sustainable Development in New York (9 July – 18 July 2019) the Permanent Missions of Austria and Malaysia to the United Nations in New York hosted a side event coving the topic of “Protecting the Rule of Law & Human Rights and Advancing Access to Justice”. Parliamentarians for Global Action (PGA) organized the event content-wise and invited several renowned officials to speak and debate about actions and strategies to protect the human rights of democracy activists, to ensure that the “Rule of Law” is “human rights’ centered” under SDG Goal 16 and the role of Ombudsman institutions in this context.
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2023-05-17Toronto’s Ombudsman sees record increase in complaints
Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”
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2023-05-17CoE - Commissioner's report - Human rights by design - EN
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2023-05-17The State Comptroller and Ombudsman of Israel - Special report no. 3 - Challenges and Goals in Providing Services for Older Persons - Lessons Learned from the Investigations of Complaints - EN
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2014-01-03IOI Annual Report 2010/2011 (EN / FR / ES)
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2023-05-15International Ombudsman Institute holds Board Meeting in Vienna
The Board of Directors of the International Ombudsman Institute (IOI) held its annual meeting from 7 – 11 May 2023. Together with IOI President Chris Field, Ombudsperson and IOI Secretary General Gaby Schwarz welcomed colleagues from around the world at the premises of the Austrian Ombudsman Board in Vienna.
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2023-05-15Queensland Ombudsman - Casebook 2023
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2015-11-18Defender of Rights: Exiles and fundamental rights - the situation in the territory of Calais (Oct. 2015)
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2023-05-10Le Médiateur fédéral - Rapport annuel 2022 - FR
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2023-05-10Federal Ombudsman - Annual Report - 2022 - FR
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2023-05-09Ombudsman City of Toronto - Annual Report 2022 - EN
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2014-07-03Human Rights Ombudsman - NPM Report 2013 - EN
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2019-06-06Ombudsman participated in international scientific-practical conference in Dushanbe
The Azerbaijani Ombudsman participated in an international scientific-practical conference on the topic of “The Commissioner for Human Rights in the Republic of Tajikistan: achievements and perspectives” organized by the Commissioner for Human Rights of Tajikistan in Dushanbe.
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2023-04-27Report exposes gaps in Council complaint policies about contractors
The Victorian Ombudsman's report Councils and complaints: Glen Eira City Council’s approach to contractor work, tabled 26 April 2023, details one individual’s experience and potentially broader issues affecting councils and their communities across Victoria. The investigation found widespread inconsistency in the way councils across the state handle complaints about the services they outsource to third-party contractors.
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2019-05-29Victorian Ombudsman investigated fees for treatment without transport
Ambulance Victoria has agreed to Victorian Ombudsman Deborah Glass’s recommendation that it stop charging people $532 for ‘treatment without transport’ when an ambulance is called by a third party.
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2017-05-04Kosovo - Ombudsperson Institution - Annual Report 2012 - EN
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2023-04-20Défenseur des droits - rapport annuel d'activité 2022 - FR
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2023-04-20France - Rapport annuel 2022 - FR
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2023-04-20Commission on Administrative Justice - Newsletter Issue 8 - EN