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  • 2020-04-23

    OPCAT visits during Covid-19

  • 2020-04-22

    campaña de donación de sangre y plasma

  • 2020-04-21

    regulatory regime for escalators

  • 2019-10-30

    El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes

    El Yuan de Control investiga la protección de la privacidad en los casos de niños delincuentes y propone medidas correctivas a la Agencia Nacional de Policía para que cumpla con la Convención sobre los Derechos del Niño

  • 2019-10-28

    Ombudsman’s Casebook October 2019

    The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.

  • 2020-04-14

    Enrique Múgica Herzog

  • 2019-10-22

    Ombudsman complaints about special educational needs at alarming level

    Children with special educational needs and disabilities are increasingly being failed by the system designed to support them, the Local Government and Social Care Ombudsman has found.

  • 2019-10-22

    5ème séminaire du réseau IPCAN

    Les 17 et 18 octobre 2019, le Défenseur des droits et l’Agence des droits fondamentaux de l’Union européenne (FRA) co-organisent le 5e séminaire du réseau Independent Police Complaints Authorities’ Network (IPCAN) à Paris.

  • 2019-10-17

    Une décision-cadre pour mieux combattre les discriminations en raison de l’apparence physique au travail

    Selon le baromètre réalisé en 2016 par le Défenseur des droits de la France et l’Organisation internationale du travail, l’apparence physique est le 2ème critère de discrimination cité par les demandeurs d’emploi dans leur accès à l’emploi (29% pour les femmes et 20% pour les hommes). Pourtant, le sujet semble peu porté et le contentieux est très faible, tant parce que les victimes de discrimination ont du mal à apporter des éléments probants, que parce que dans leur esprit comme dans celui des recruteurs la prise en compte de l’apparence physique reste trop souvent tolérée, sans prise de conscience de son caractère potentiellement discriminatoire pourtant prévu dans la loi. 

  • 2019-10-17

    Conferencia regional sobre mujeres de América Latina y el Caribe

    En el marco de la XIV Conferencia Regional sobre Mujeres de América Latina y el Caribe, que se llevará a cabo en Vitacura Santiago de Chile desde el 4 al 8 de noviembre, la Alianza Global del Ombudsperson Local (AGOL) organizará un evento paralelo. El evento "las Defensorías del Pueblo Locales y los Derechos de las Mujeres" tendrá lugar el 5 de noviembre, a las 12 hs en el Auditorio, de La Organización de las Naciones Unidas para la Alimentación y la Agricultura (FAO), ubicada en Av. Dag Hammarskjöld 3241, Vitacura.  

  • 2019-10-14

    A una década de Cuerpos Castigados

    En el 2017 el Departamento de Investigaciones de la Procuración Penitenciaria de la Nación Argentina (PPN) diseñó el Proyecto de seguimiento y actualización de la investigación realizada en el año 2007 sobre Malos Tratos y Torturas en cárceles federales que se denominó: “A 10 años de Cuerpos Castigados”.  

  • 2019-10-14

    World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers

    Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.

  • 2019-10-10

    Catalan Ombudsman becomes part of the ICIC

    The Secretariat of the International Conference of Information Commissioners (ICIC) has accepted the request submitted by the Catalan Ombudsman to join this organization. Membership at the ICIC represents an opportunity to connect with other authorities around the world to identify trends, good practices and strategic priorities.

  • 2020-03-26

    UN Special Rapporteur Catalina Devandas

  • 2019-10-07

    NPM recommends more unified regulation and implementation of rules in residential care institutions

    In June, the national preventive mechanism (NPM) of Slovenia conducted unannounced content-specific visits of four institutions and several residential groups providing education programmes for children and adolescents with emotional and behavioural disorders. On several occasions during its previous visits, the NPM had found that the institutions had different rules of behaviour and conduct and procedures for taking educational measures in the event of their violation. Therefore it decided to examine the situation.

  • 2025-06-26

    Yuan de Control - Informe Anual 2024 - ES

  • 2025-06-26

    Yuan de Control- Informe Anual 2024

  • 2019-10-02

    Control Yuan conducts investigation on homecare workers forced to donate part of their pay

    In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.

  • 2019-10-01

    Médiateur fédéral et services de plaintes des administrations : une collaboration efficace

    En 2011, le Médiateur fédéral avait expressément demandé qu’un service de plaintes soit créé au sein de chaque administration fédérale. L’administration peut parfois directement apporter une solution au problème car chacun peut se tromper ou il peut y avoir un malentendu.

  • 2019-09-27

    Cancer treatment delays unacceptable, says Ombudsman

    The UK Parliamentary and Health Service Ombudsman (PHSO) has found serious failings at Warrington and Halton Hospitals NHS Foundation Trust after the death of a man whose cancer surgery was unacceptably delayed. 

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