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2025-08-06Automation: …when the law is changed but the system isn’t
On 6 August 2025, the Commonwealth Ombudsman released an investigation report into the cancellation of income support payments to welfare recipients involving automatic decisions to cancel income support - without consideration of the job seeker’s circumstances.
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2025-08-05
Save the Date for the AORC-IOI Webinar on Gender-Inclusive Policies
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2025-08-05
Ombudsman Sindh and Legal Aid Society join hands to expand access to justice
In a significant step toward enhancing legal empowerment and public grievance redressal, the Office of the Provincial Ombudsman Sindh and the Legal Aid Society entered into a Memorandum of Understanding at a formal ceremony held on 30th July, 2025 at the Ombudsman Sindh Office. The agreement outlines mutual cooperation in key areas such as complaint referral systems, legal assistance for underserved communities, joint public awareness campaigns, and capacity-building programs aimed at strengthening institutional outreach.
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2025-08-05
El Defensor del Pueblo propone a la Dirección General de Tráfico medidas para proteger a personas a las que se les transfieren fraudulentamente vehículos sin su consentimiento
El Defensor del Pueblo, Ángel Gabilondo, ha dirigido recomendaciones a la Dirección General de Tráfico (DGT) para que se proteja de manera real y efectiva a las víctimas de suplantación de identidad, personas a cuyo nombre se transfieren fraudulentamente vehículos sin su consentimiento.
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2025-08-01
Webinar Recording Now Available: AORC Webinar on Strengthening Implementation
On 15 July 2025, the African Ombudsman Research Centre (AORC) held a webinar on Strengthening Implementation. Click here to read the contributions and access the recordings.
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2025-08-29Ms Ayesha Hamid is the first Pakistani Ombudsperson to become IOI's 2nd VP
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2025-08-29
Sindh Ombudsman and Tl Pakistan pledge collaborative action on climate justice
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2025-08-29
Representantes de la DPCABA visitan la Defensoría del Pueblo de la Provincia del Chaco
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2025-08-29
The NSW Casebook July 2025 is out now
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2025-07-31
The CY Committee on Social Welfare and Environmental Hygiene Affairs inspects Health and Welfare Ministry, focusing on Five Systematic Major Issues
On June 20, 2025, the Control Yuan Committee on Social Welfare and Environmental Hygiene Affairs, led by Convener Su Li-Chiung and accompanied by 16 CY members, visited Zhongshan District Health Center of Taipei City to understand the policy implementation on community health building, health promotion advocacy, and chronic disease control by the Health Promotion Administration, Ministry of Health and Welfare.
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2025-07-31
Ombudsman’s Annual Report for 2024: Without dialogue and political will there can be no changes for the better
On 10 July 2025, Deputy Human Rights Ombudsman Ivan Šelih - who has been leading the Human Rights Ombudsman institution since the conclusion of Ombudsman Peter Svetina’s term on 24 February 2025 - and Deputy Ombudsman Dr. Dijana Možina Zupanc presented the 2024 Annual Report of the Human Rights Ombudsman to the President of the National Assembly of the Republic of Slovenia, Urška Klakočar Zupančič, MSc. On this occasion, they also presented her with the Annual Report of the National Preventive Mechanism.
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2025-07-31
Ombudsman Sindh sets regional benchmark in public outreach, complaint resolution, and humanitarian collaboration
The Office of the Provincial Ombudsman Sindh, in partnership with the Pakistan Red Crescent Society (PRCS) Sindh, hosted a high-impact awareness seminar on 24th July 2025, which aimed at enhancing citizen engagement, improving access to justice, and fostering collaborative humanitarian action.
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2025-08-14
PHSO - Women’s state pension age: our findings on injustice and associated issues (March 2024)
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2025-08-14
PHSO - Annual Report 2024/2025 - EN
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2025-08-14
PHSO - Annual Report 2023/2024 - EN
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2025-08-14
PHSO - Broken trust: making patient safety more than just a promise (June 2023)
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2025-08-14
PHSO - Annual Report 2022/2023 - EN
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2025-08-14
PHSO - Annual Report 2020/2021 - EN
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2025-08-14
PHSO - Discharge from mental health care: making it safe and patient-centred (February 2024)
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2025-08-14
PHSO - Annual Report 2021/2022 - EN
