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2024-02-29Leonardo Cardoso de Magalhães assumes command of the Federal Public Defenders' Office (DPU) in Brazil
Leonardo Cardoso de Magalhães has been inaugurated as the new Federal Public Defender-General of Brazil, following a democratic selection process involving the confidential votes by all DPU members and formal confirmation by the Parliament. His inauguration took place at the Palácio do Planalto, the official workplace of the President of Brazil, in Brasília.
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2024-02-29
Ángel Gabilondo se reúne con el presidente de Canarias para analizar la situación migratoria en el archipiélago
El 23 de febrero de 2024, el Defensor del Pueblo, Ángel Gabilondo, se reunió en Santa Cruz de Tenerife con el presidente de Canarias, Fernando Clavijo, con quien analizó la situación migratoria en el archipiélago. La consejera de Bienestar Social, Igualdad, Juventud, Infancia y Familia, María Candelaria Delgado, también estuvo presente en la reunión.
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2024-04-04
La Defensoría Del Pueblo de la Ciudad Autónoma de Buenos Aires cuestionó el aumento de la tarifa del agua
El organismo de control participó en la audiencia pública virtual que organizó la Secretaría de Obras Públicas para debatir la adecuación tarifaria de AySA.
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2024-02-22
Defensoría y Agencia Española de Cooperación trabajan por los derechos de los migrantes en las comunidades receptoras
El Defensor del Pueblo Eduardo Leblanc González y representantes de la Agencia Española de Cooperación Internacional para el Desarrollo (AECID) sostuvieron una reunión para establecer la hoja de ruta del proyecto conjunto: Fortalecimiento de capacidades para la gestión de políticas migratorias en Panamá bajo un enfoque de Derechos Humanos para atender la población migrante y garantizar que no se vulneren sus derechos.
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2024-03-21
New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2024-02-22
Ombudsman receives in audience the Services Manager of Foreign Policy and Diplomacy of the Canadian Embassy in Angola, Gavin Nardocchio-Jones
The Ombudsman of the Republic of Angola made a specific approach to the role of the Ombudsman in Angola, emphasizing the scope of action, extent of services, most recurring cases, and number of complaints.
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2023-12-14
Public Defender’s Office holds information meeting with Campaign against Gender-Based Violence
Representatives of the Gender Department and Regional Division of the Public Defender’s Office of Georgia held several dozens of meetings in different cities and villages of Georgia within the framework of the 16 Days of Activism against Gender-Based Violence.
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2023-12-07
Civil Aviation Authority’s decision-making on New Zealand Sign Language in airline safety briefing videos unreasonable
The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos. Peter Boshier began investigating after receiving a complaint from Deaf Action NZ about the response the CAA gave to its 2018 petition, calling for NZSL to be included.
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2023-11-30
Strengthening partnerships: PCC engages Anambra state Ministry of Environment in addressing environmental challenges
On 6 November 2023, the Honourable Federal Commissioner Public Complaints Commission, Anambra State, Hon. Lolo Emelda Nwajiofor-Okoli, led a delegation on a courtesy visit to the Honourable Commissioner for Environment, Engr. Dr Felix Odumegwu, at the Ministry of Environment, State Secretariat complex, Awka. Hon. Nwajiofor-Okoli engaged the Commissioner for Environment on the crucial role of the Public Complaints Commission as a watchdog for addressing administrative grievances affecting Anambrarians.
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2023-11-10
Statement from the Commissioner of Official Languages on the new Francophone immigration targets
On 1 November 2023, following the announcement of the new Francophone immigration targets, the Commissioner of Official Languages, Raymond Théberge, stated that these new targets were a step in the right direction to stop demographic decline of the Francophones outside of Quebec.
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2023-12-14
María Rosa Muiños participó del encuentro “Diálogos Ciudadanos. El Rol de las Defensorías Locales en la Agenda de Derechos”
La Defensora del Pueblo porteño formó parte del panel “Institucionalidad y experiencias de las Defensorías Locales en América Latina”, donde expuso sobre los vínculos de cooperación entre las Defensorías regionales e internacionales, la colaboración con dependencias gubernamentales y las acciones efectivas que llevó adelante desde el comienzo de su gestión para responder las demandas de los vecinos y vecinas de la Ciudad de Buenos Aires.
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2023-11-02
Firma de Convenio con la Agencia Nacional de Discapacidad
La Defensora del Pueblo de la Ciudad Autónoma de Buenos Aires, María Rosa Muiños, suscribió un convenio marco de cooperación con la representante de la Agencia y responsable de la Dirección Nacional de Apoyos y Asignaciones Económicas, Paula Martínez.
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2023-10-27
Ombudsman probes management of records on Government websites and social media accounts
The Ombudsman of Hong Kong, Ms Winnie Chiu, on 24 October 2023 announced the launch of a direct investigation into the management of records on Government websites and social media accounts. With the advancement of information technology, the Internet and social media are playing greater and considerably more important roles in enhancing public administration.
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2023-10-25
The Federal Public Defenders’ Office launches guidebooks on inclusive language on Human Rights
The "Guide to Inclusive Language and the Promotion of Human Rights in the Federal Public Defenders’ Office" was created as a tool to guide civil servants, defenders, outsourced workers and trainees in using the appropriate language for an institution that defends human rights.
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2023-11-30NIPSO - Report - Investigation of a complaint against Belfast Health and Social Care Trust - EN
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2026-06-19
Summary of Decisions - Willemstad (Curaçao)
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2023-10-12
Defensoría del Pueblo: Salud mental no se prioriza en la agenda nacional
En el marco del Día Mundial de la Salud Mental, la Defensoría del Pueblo exhorta al Estado peruano a priorizar la política de salud mental en la agenda nacional y continuar con la implementación de los servicios de atención en los centros de salud comunitarios, unidades de hospitalización en salud mental y adicciones en establecimientos desde el nivel II-2, centros de rehabilitación psicosocial y laboral, hogares y residencias protegidas.
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2023-10-05
Reminder: Webinar on Ombuds in the Digital Age: Navigating Challenges and Opportunities
This is a kind reminder of AORC's thought-provoking webinar on "Ombuds in the Digital Age: Navigating Challenges and Opportunities", which is organised in collaboration with the International Ombudsman Institute and will be held on Tuesday, 10 October 2023 from 10:00 am - 11:30 am (GMT+2). The invitation is available now.
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2023-10-05
PCC facilitates the restoration of electricity to Ago-Ayo Community after two years of total darkness
The Osun State Office of the Public Complaints Commission (PCC) has recovered the Ago-Ayo Community Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the attitude of IBEDC HQ.
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2023-11-15
USOA 41st Annual Conference - Agenda at a Glance