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2014-02-26Complaints resolved and received by the Ombudsman set new records
Not one complaint had been pending for longer than a year at the office of the Parliamentary Ombudsman of Finland at the end of 2013. The number of incoming complaints during the year was again a record, over 5,000.
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2014-02-28
Comenzaron los preparativos para que Rosario reciba a Defensores del Pueblo del mundo
El Defensor del Pueblo de la provincia de Santa Fe, Dr. Edgardo José Bistoletti, se reunió en Buenos Aires recientemente con los embajadores en la Argentina de Nueva Zelandia y Austria, en el marco de los preparativos para la reunión de la Junta Directiva IIO, cuyos representantes se encontrarán entre el lunes 27 y el miércoles 29 de octubre en Rosario. Este encuentro es la continuación de los que esta prestigiosa institución, realizó en los últimos tres años en las ciudades de Wellington, Viena y Nueva York.
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2014-02-28
Seminar concerning juvenile foreigners’ right to education
The ombudsman’s activity aims at providing adequate protection to vulnerable groups of society, whose rights are especially susceptible to infringement is one the ombudsman’s priorities.
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2014-02-28
Preparations to receive the IOI Board of Directors in Rosario
In preparation of the 2014 meeting of the IOI Board of Directors, the Ombudsman of the Province of Santa Fe, Dr. Edgardo José Bistoletti, recently met with the Ambassadors of New Zealand and Austria in Argentina to invite them to attend the official opening ceremony of the meeting.
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2014-03-07
Ombudsman oversight to be expanded
Ontario Ombudsman André Marin today welcomed the provincial government’s announcement that it will extend his office’s mandate into the “MUSH sector” – the vast, provincially-funded broader public sector comprising municipalities, universities, school boards and hospitals, as well as long-term care homes, children’s aid societies and police.
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2014-03-03
Special report on violations of human rights during the protest actions in Ukraine released
The Commissioner for Human Rights Ms. Valeriya Lutkovska, presenting the Special report on violations of human rights during the events that took place in Ukraine from 21 November 2013 till 22 February 2014.
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2014-02-20
Ombudsman Reports Increase in Complaints about City Services
The City of Toronto Ombudsman Fiona Crean says there’s been a significant growth in the number of residents with problems about local government and delivery of their city services.
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2014-02-21
Hospital fails to treat patient’s stroke in accordance with national guidance
Professor Margaret Griffiths, the Acting Public Services Ombudsman for Wales, has criticised Cardiff & Vale University Health Board for its failure to appropriately treat a patient who suffered a stroke whilst in its care at Llandough Hospital.
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2014-02-21
Ombudsman underlines necessity to implement EU-Directive on patients’ rights
In a statement to the Polish Prime Minister Donald Tusk, Irena Lipowicz, the Human Rights Defender of Poland, underlined the necessity to urgently implement the Directive 2011/24/EU on the application of patients’ rights in cross-border healthcare.
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2014-03-19
Round table discussion on the ombudsman’s role in promoting good governance and effective service delivery
The World Bank, the Global Partnership for Social Accountability, the Nordic Trust Fund and the International Ombudsman Institute (IOI) will hold a round table discussion in Washington D.C. on Tuesday, 25 March 2014 to raise awareness and promote a better understanding on the ombudsman’s role regarding the accountability of public service delivery as well as open government.
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2014-03-20
Austerity measures must not affect the fundamental rights of citizens
In her speech at the 27th Annual Meeting of the International Coordinating Committee of National Human Rights Institutions of the United Nations, the Defensora del Pueblo, Soledad Becerril, stressed that austerity measures must not affect the fundamental rights of citizens.
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2014-03-21
IOI attends ICC’s 27th Annual Meeting
From 12 to 14 March 2014, the International Coordinating Committee (ICC) of National Human Rights Institutions held its 27th Annual Meeting in Geneva.
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2014-03-24
The Ombudsman Bureau’s Status Confirmed by Government
After more than six months of facing challenges by the Lower House, the Ombudsman Bureau’s status was determined by a joint ‘voting’ session in favour of its existence within the government as an independent monitoring institution.
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2014-03-20
Ombudsman presents Catalan experience during the International Symposium on Language Rights
The Catalan Ombudsman, Rafael Ribó, has presented the Catalan experience during the International Symposium on Language Rights and Social Cohesion in Multilingual Societies, held in Barcelona on 19 and 20 March and organized by the Ombudsman himself, along with the IALC (International Association of Language Commissioners).
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2014-03-24
Foundation of the first International Association of Language Commissioners
IALC aims to join efforts in the defense of language rights.The foundation of the association puts an end to a symposium on language rights in which participating experts agreed that the use of regional languages in state-run public services is declining.
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2014-03-26
Report on “security” upgrades of president’s private residence released
In March 2014, the Public Protector published her report on her investigation into allegations of unlawful and unethical conduct with regard to the installation of security measures and related upgrades at the president's private residence at Nkandla.
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2014-03-26
People’s Advocate releases report on Albanian asylum seekers
In March 2014, the People’s Advocate of Albania released his Special Report on Albanian citizens seeking asylum in EU countries.
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2014-03-26
Connie Lau Yin-hing new Ombudsman
On 17 March 2014, the Government of Hong Kong announced the appointment of Ms Connie Lau Yin-hing as the new Ombudsman for a term of five years.
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2014-03-27
Seminar on excesses against women and children
The seminar was organised by the Sindh Ombudsman. It was aimed at highlighting the issue of excesses against women and children and the role that can be played by the Ombudsman in this regard.
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2014-03-28
World Bank and IOI successfully co-host round table on ombudsman institutions
On 25 March the World Bank and the IOI organized a round table on „The Role of Ombudsman Offices in Promoting Good Governance and Effective Service Delivery“, held at the headquarters of the World Bank in Washington, DC. The IOI was represented at the discussions by its second Vice-President Diane Welborn and Secretary General Günther Kräuter.
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