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2020-10-02Webinar on Making Disability Rights Real in New Zealand
The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “Making Disability Rights Real in New Zealand” to take place on Wednesday, 21 October 2020 between 3.00 - 4.00 NZST. Registration is now open.
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2023-11-07Overview
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2020-02-05
Ombudsman appoints Kelly Burke as Deputy Ombudsman and French Language Services Commissioner
On January 13, 2020, Ombudsman Paul Dubé announced in a press release that Ms. Kelly Burke had just joined his office as Ontario’s new French Language Services Commissioner and Deputy Ombudsman. Ms. Burke was chosen by Mr. Dubé and an expert panel in a nationwide search.
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2023-08-31
Althingi Ombudsman Iceland - Annual Report 2022 - EN
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2024-11-07
NSW Ombudsman’s Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, tabled in Parliament
The NSW Ombudsman’s report - Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, was tabled in Parliament on 6 November. The report follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or involving, Aboriginal families in the child protection system. The review focused on understanding DCJ’s complaint handling system, the foundational elements underpinning it and how well it is operating in practice.
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2024-02-01
Jeux Olympiques et Paralympiques 2024 : La Défenseure des droits va enquêter sur les risques d’atteintes aux droits et libertés
Alertée par les associations, membres de son comité d’entente Précarité, et par voie de presse, la Défenseure des droits, Claire Hédon, a décidé de se saisir d’office de risques d’atteintes aux droits et libertés ainsi que d’éventuelles situations de discrimination dans le contexte de la préparation et de l’organisation des Jeux Olympiques et Paralympiques qui se tiendront à Paris à l’été 2024.
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2020-12-17
Ombudsman Hong Kong announces reports on two direct investigations
The Ombudsman, Ms Winnie Chiu, held a press conference on 17 December 2020 to announce the results of two direct investigations, namely "Effectiveness of Joint Office for Investigation of Water Seepage Complaints in Handling Water Seepage Reports" and "Arrangements for Production, Distribution, Stocktaking and Use of CSI Masks".
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2023-08-28
Althing Ombudsman Iceland - Annual Report 2022 - EN
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2024-07-05
The Parliamentary Ombudsman meets with the Director of the European Fundamental Rights Agency
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, met with the Director of the European Fundamental Rights Agency (FRA), Ms Sirpa Rautio, to discuss the establishment of a National Human Rights Institution (NHRI) in Malta.
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2023-07-25
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2020-08-28
New agreement with PSNI over provision of information
The Police Ombudsman’s Office and the the Chief Constable of the Police Service of Northern Ireland (PSNI) have signed a new agreement which will oversee the processes by which police provide information to the complaints body.
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2019-12-17
The 50th anniversary of the Ombudsman in Northern Ireland
The Northern Ireland Public Services Ombudsman´s (NIPSO) office opened its doors to the public on 22 December 1969. To mark the occasion the Ombudsman´s office has produced a short film, The 50th Anniversary of the Ombudsman in Northern Ireland, which looks at the Office’s origins and explains more about our work
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2023-07-20
Ombudsman Moldova - Annual Report 2022 - EN
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2021-03-02
Citizens right to free and fair elections
With the election period drawing near, the Office draws attention to various developments causing concern with regard to the individual’s right to properly participate in the forthcoming political elections. Some of these developments include village council activities that may be discriminatory or coercive of the individual in their effect; and campaign committees influencing voters’ preference by unscrupulous means including bribery.
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2024-06-13
Awareness campaign carried out in Southern Region i.e. Karak, Bannu and Miranshah (Nearly Merged District)
The Provincial Ombudsman Khyber Pakhtunkhwa carried out an awareness raising campaign in the Southern Region of the Province in May 2024. This project was supported by the IOI's Regional Subsidy Programme.
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2024-01-18
International Ombudsman Learning Academy launched
A learning initiative to help Ombudsman officers across Europe deliver quality services to the citizen was launched on 16 January 2024 in Manchester, UK. The Learning Academy of the European Chapter of the International Ombudsman Institute will serve as a specialized forum and training center where Ombudsmen and their officers will exchange ideas and practices, and develop new skills and modes of cooperation.
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2022-11-24
Ombudsman Peer Review of the Parliamentary and Health Services Ombudsman (PHSO), UK
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2021-05-31
Service Complaints Ombudsman for the Armed Forces Annual Report 2020 published
The Service Complaints Ombudsman for the Armed Forces (SCOAF) Annual Report 2020 was laid in Parliament today. The report is the fifth report to cover the work of the Service Complaints system and the Ombudsman’s office. There have been a number of improvements to the reformed Service Complaints system. However, the Ombudsman once more finds that the system is not yet efficient, effective and fair.
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2023-07-25
02. 40th Anniversary Celebrations: Promoting access to Justice around the globe - Peter Tyndall (IOI President / Ombudsman Ireland)
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2022-08-26
Ombudsman Ireland - Strategy 2025