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  • 2024-10-25

    Ombudsman challenges public offices on ethics

    Ombudsman Grace Tikambenji Malera has challenged Public Officers in the country to exercise their duties and functions in a proper, fair, just, reasonable and lawful manner; further to accounting for their decisions or actions. Malera made the call in a presentation she made during a webinar organized by the University of Malawi (Unima).

  • 2024-10-25

    Ombudsman announces investigation results on enforcement against unauthorised land developments

    The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.

  • 2024-06-20

    Defensoría del Pueblo rechaza actos de violencia sexual contra estudiantes awajún y demanda la separación inmediata de docentes

    La Defensoría del Pueblo expresa su preocupación por la grave situación de vulnerabilidad e inminente riesgo en el que se encuentran niñas y adolescentes indígenas awajún que habrían sido víctimas de violencia sexual por parte de docentes, situación que data de años atrás y viene afectando su dignidad y vulnerando sus derechos a la integridad, protección, educación, salud física y mental, así como al desarrollo integral y otros derechos conexos.

  • 2024-10-24

    The Northern Ireland Public Services Ombudsman has released its Ombudsman Report for 2023-24

    The Northern Ireland Public Services Ombudsman has released its Ombudsman Report for 2023-24. Kindly click here to access the report.

  • 2024-10-24

    Élection du Médiateur du Royaume du Maroc, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie

    Le Médiateur du Royaume du Maroc, Monsieur Mohamed BENALILOU, a été élu jeudi 17 octobre 2024, à Québec, au Canada, premier vice-président de l'Association des médiateurs et ombudsmans de la Francophonie, représentant le groupe africain, aux côtés du Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, de l'Ombudsman de la province du Nouveau-Brunswick au Canada, du Défenseur des droits français et du Médiateur de la République du Bénin, et a ce titre, il a également été élu président du "Comité d'engagement" de ladite association.

  • 2024-10-24

    More and more people are turning to the Ombudsman for help

    On 22 October 2024, the Chief Ombudsman Peter Boshier published his 2023/2024 Annual Report which shows more and more people are turning to the Ombudsman for help. “In 2023/24 I completed the highest number of complaints and protected disclosures ever,” Mr Boshier says.

  • 2024-10-24

    Appointment of Acting Ombudsman and Ombudsman

    The Chief Ombudsman announces that the Ombudsman Appointments Committee (OAC) had, in accordance with the requirements under Section 217(1) and (2) of the Constitution and Sections 4(3) and 11(a) of the Organic Law on the Ombudsman Commission, appointed Tabitha Suwae as an Ombudsman and Kevin Kepore as Acting Ombudsman. Mr. Kepore’s term as Accounting Ombudsman expired on 9 October 2024. The position of Ombudsman Accounting will be advertised publicly as is the current practice to give an opportunity for potential candidates to apply, including the Ombudsman.

  • 2024-10-24

    European Ombudsman criticises Commission failure to inform public how it assessed human rights risks in EU-Tunisia agreement

    The European Ombudsman has criticised the Commission for not being transparent about the human rights information it relied on before signing an agreement with Tunisia that includes EU funds for border management. She also called on the Commission to set out explicit criteria for suspending EU funding.

  • 2024-10-24

    Ombudsman presented his recommendations and findings to ECRI representatives in their areas of competence

    On 21 October 2024, the Human Rights Ombudsman Peter Svetina and Dr. Simona Drenik Bavdek, assistant head of the Center for Human Rights, met with representatives of the European Commission against Racism and Intolerance (ECRI), who were visiting Slovenia that week to prepare the sixth report on the state of human rights in the country.

  • 2024-10-24

    Réaction à des projets de règlement visant à mieux protéger les biens et les personnes en cas d’inondations

    Le 15 octobre 2024, le Protecteur du citoyen a transmis une lettre au ministre de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs, M. Benoît Charrette. Il y commente la mise à jour des règles visant à mieux protéger les biens et les personnes contre les inondations et la mobilité des cours d’eau.

  • 2024-06-13

    El Síndic pide a la Generalitat que revise la fecha de alta en la Tesorería General de la Seguridad Social de sus trabajadores

    La institución del Síndic de Greuges ha tenido conocimiento de anomalías en las fechas de cotización de la vida laboral de empleados públicos de la Generalitat. A partir del análisis de las quejas recibidas, la institución ha constatado un decalaje temporal entre la fecha de inicio de la prestación de servicios en la Administración de la Generalitat y la fecha de alta en la Tesorería General de la Seguridad Social. La demora en el alta tiene efectos en las prestaciones del sistema, dado que reduce el período de cotización para la jubilación.

  • 2024-06-20

    El rostro de la migración ha cambiado en los últimos años y ahora familias enteras se movilizan

    La Presidenta de la Comisión de Derechos Humanos de la Ciudad de México (CDHCM), Nashieli Ramírez Hernández, consideró que la inclusión y participación de las personas en movilidad es la ruta que demanda la actual dinámica migratoria.

  • 2024-10-17

    The Ombudsman of the Republic of Angola celebrates for the first time the International Day of the Ombudsman

    The event was held on October 10th and included an opening speech by the Angolan Ombudsman, the representative of the National Assembly, the interim UN representative in Angola, the PNUD representative in Angola, followed by presentations of virtual speeches by Her Excellency the President of the International Ombudsman Institute, Dra. Nashieli Ramírez Hernández, the Executive Director of the International Ombudsman Association, Dra. Ellen Miller, the Secretary of the African Ombudsman and Mediators Association (AOMA), Dra Caroline Sokoni, and other representatives of Angolan state bodies.

  • 2024-10-17

    Certificate distribution ceremony to Brand Ambassadors

    The Certificate distribution ceremony among the Brand Ambassadors for Provincial Ombudsman Sindh, selected from Hamdard University and Sindh Madressatul Islam University, was held at the Ombudsman Secretariat on 30 September 2024. Provincial Ombudsman Sindh, Dr. Muhammad Sohail Rajput, welcomed the Brand Ambassadors and faculty members from both the Universities. 

  • 2024-10-17

    South Australian Ombudsman's 2023-24 Annual Report tabled in parliament

    The South Australian Ombudsman’s 2023-24 Annual Report was tabled in parliament on Tuesday 15 October 2024. The Ombudsman, Ms Emily Strickland, reported a five per cent increase in the number of complaints received – rising to just over 4600. More than 180 complaints were resolved by agreement including through the use of statutory conciliation powers.

  • 2024-10-17

    Mediation Case: Lands Department attentive to public concern with prompt actions to address risk of tree collapse

    A village resident was concerned about the condition of the trees on the government land nearby, particularly a large tree adjacent to his house, which had grown taller and taller with its trunk leaning more significantly. The Ombudsman’s Office sympathised with his long-standing concern, given that tree collapse had caused casualties time and time again in the past.

  • 2024-10-17

    Ombudsman institution critical about the process of solving long-lasting problems in the field of environment also at the President’s Forum

    On 30 September 2024, the President of the Republic of Slovenia, Nataša Pirc Musar, at Brdo pri Kranju hosted the fourth President’s Forum, in the forefront of which was the right to healthy a living environment. During the debate, Deputy Ombudsman, Dr Dijana Možina Zupanc, emphasised that violations of human rights in this field are ongoing, since every year the institution receives almost 200 complaints, of which approximately one fifth is valid.

  • 2024-10-17

    Teenage girl waited two years for mental health treatment

    A teenage girl suffering ‘intense emotional meltdowns’ had to wait two years – almost six times the target – for mental health treatment. England’s Health Ombudsman is urging Government and NHS leaders to prioritise timely treatment of people experiencing poor mental health and support the NHS workforce to deliver this.

  • 2024-10-17

    Ombudsman celebrates 50 years with conference on the role of the Ombudsman in the defence of democracy and fundamental rights

    On September 27, the Palácio de Vilalva in Lisbon hosted the conference “Five Decades of Freedom and Justice: Celebrating 50 Years of the Ombudsman and April 25”. The event, organized by the Ombudsman’s Office, marked the fiftieth anniversary of the creation of this institution in Portugal.

  • 2024-10-17

    Taxpayers' Ombudsperson releases 2023–2024 Annual Report

    Canada’s Taxpayers’ Ombudsperson, Mr. François Boileau, released his annual report, Fair Access to Service, which was tabled on 8 October 2024 in the House of Commons by Ms. Iqra Khalid, Parliamentary Secretary to the Minister of National Revenue. The report provides an overview of the activities of the Office of the Taxpayers’ Ombudsperson between April 1, 2023, and March 31, 2024.

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