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2024-12-13The Ombudsman’s Children’s Division has examined conditions for children and young people in the psychiatric sector
In 2023, the Ombudsman’s Children’s Division focused on children and young people in the psychiatric sector by means of a number of monitoring visits. This focus area was chosen because children and young people with a psychiatric diagnosis can be in a particularly vulnerable situation. This is especially true for children and young people who need to be hospitalised in the psychiatric sector.
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2024-12-12
European Ombudsman makes suggestions to help ensure accountability in Commission’s use of AI
The European Ombudsman has made a series of suggestions to help the European Commission ensure the use of artificial intelligence (AI) in its decision making remains accountable.
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2024-12-19
Chief Ombudsman calls for Corrections to stop the way it is running Prisoners of Extreme Risk Unit
The Chief Ombudsman says the Department of Corrections must stop the way it’s running the Prisoners of Extreme Risk Unit (PERU) because the unit’s prisoners are being ill-treated. Peter Boshier has released a report that outlines serious concerns about human rights abuses at the unit which is based at Auckland Prison.
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2023-11-15State of Hawaii Ombudsman - Report Fiscal Year 2017-2018 (EN)
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2024-12-06
DPU Advocates for Women Victims of Domestic Violence Accused of International Child Abduction
On Wednesday, 13 November, at the National Congress, the Federal Public Defenders’ Office (DPU) called for greater recognition of the plight of women who, as victims of domestic violence, are accused of international child abduction. Federal Public Defender Daniela Brauner participated in two public hearings held at the Federal Senate and the Chamber of Deputies, addressing the application of the Hague Convention in cases where Brazilian mothers return to Brazil with their children after fleeing domestic violence.
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2024-12-12
Global Report on Women in Prison - Analysis from National Preventive Mechanisms
National Preventive Mechanism (NPM) from 46 countries contributed to the development of a global report on women in prison, launched on 12 December 2024 by the Geneva-based Association for the Prevention of Torture (APT). The report highlights significant challenges and systemic discrimination faced by women in prisons around the globe, calling for urgent reforms and greater use of alternatives to detention.
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2024-11-22
Ethiopian Ombudsman Institution and its challenges
Kindly click here to read an informational article submitted by the Ethiopian Institution of the Ombudsman (EIO) about its mandate, work and current challenges.
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2024-11-22
The Office of the Ombudsman and the Business Community
Kindly click here to read an article by the Parliamentary Ombudsman, Mr Joseph Zammit McKeon, which was published in the "Movers and Shakers 2024".
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2024-11-15
Public Protector addresses final year law students at the University of the Witwatersrand
Public Protector Adv. Kholeka Gcaleka recently addressed final year law students at the University of the Witwatersrand. Kindly click here to read Adv. Gcaleka’s speech.
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2024-11-15
The Ombudsman: trusted, credible
Kindly click here to read an opinion piece published by Parliamentary Ombudsman Joseph Zammit McKeon in The Times on 11 November 2024.
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2024-11-22
Ombudsman announces results of direct investigation operation into LCSD’s handling of obstructions to passageways by bicycles owned by operators of bicycle rental services
On 21 November 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the handling of obstructions to passageways by bicycles owned by operators of bicycle rental services of the Leisure and Cultural Services Department, and made eight recommendations to the Department.
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2022-06-10
Programme now available for the International Mediation Congress in Rosario and online from 5 to 7 July 2022
All relevant information, such as an official invitation, the programme and the flyer for the event are now available. Please click here to access the documents.
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2024-11-22
Safeguarding Children’s Rights in the Domain of Sports and Physical Activities
In an effort to raise awareness about children’s rights in the context of sports, the Office of the Ombudsperson for Children collaborated with the Mauritius Olympic Committee to participate in a workshop titled “Safeguarding Children’s Rights in the Sports Context,” organised on 16 November 2024. The event brought together 35 participants, including athletes and coaches, to engage in meaningful discussions and training on the rights of children in sports and the ethical responsibilities of those working with young athletes.
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2024-11-07
In its 50th year, the Victorian Ombudsman marked a changing of the guard: Annual Report 2023-24
Victorians made 18,031 complaints about their experiences with public organisations in 2023-24, according to the Victorian Ombudsman’s annual report tabled in Parliament on 31 October 2024.
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2024-05-22
The National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their annual report to the Dutch House of Representatives
Existing laws and regulations provide the government with enough room to properly help citizens. Yet, in practice, the government often solves problems with even more laws, regulations and complex processes, while these do not prevent or solve most of the citizens’ problems.
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2024-11-15
Ombudsperson Punjab Ms. Nabila Hakim Ali Khan Advocates for Women’s Rights at Women University Multan
In a meaningful outreach initiative, the Ombudsperson Punjab, Ms. Nabila Hakim Ali Khan, visited the Women University of Multan to promote awareness about critical legal protections for women. During a seminar held on campus, Ms. Khan discussed two essential legal frameworks designed to protect women's rights: the Protection Against Harassment of Women at Workplace Act 2010 and the Punjab Enforcement of Women Property Rights Act 2021. Her aim was to emphasise the importance of understanding and utilizing these laws to safeguard women’s rights.
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2024-11-07
Public Services Ombudsman for Wales publishes findings of its investigation on the administration of carers’ needs assessments
On 31 October 2024, the Ombudsman published the findings of the second ‘own initiative’ investigation, which focuses on the administration of carers’ needs assessments by 4 Local Authorities in Wales – Caerphilly County Borough Council, Ceredigion County Council, Flintshire County Council and Neath Port Talbot Council.
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2024-10-10
Public Protector South Africa releases reports on investigations it concluded in the second quarter of this year
The Public Protector South Africa (PPSA) on 30 September 2024 issued its reports based on investigations conducted in the second quarter of the 2024/25 financial year. During this period, the PPSA received 1,489 new complaints, of which 756 were early resolution, 641 related to a lack of service delivery, while 92 were in respect of allegations of maladministration and related improprieties in the conduct of state affairs.
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2024-10-25
Ombudsman announces investigation results on enforcement against unauthorised land developments
The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.
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2024-10-24
More and more people are turning to the Ombudsman for help
On 22 October 2024, the Chief Ombudsman Peter Boshier published his 2023/2024 Annual Report which shows more and more people are turning to the Ombudsman for help. “In 2023/24 I completed the highest number of complaints and protected disclosures ever,” Mr Boshier says.