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2023-08-28Grounded Mobility Report - Unequal access for people with disabilities to personal transport schemes (2021)
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2022-05-31BC Ombudsperson's report on filure to flow federal disability benefits to caregivers of Indigenous girl
Victoria – In a report released today (31 May 2022), the Ombudsperson finds the Ministry of Children and Family Development acted unjustly when it failed to pass on federal disability benefits to grandparents caring for their granddaughter, an Indigenous girl living with mental and physical challenges.
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2017-01-04
NPM Report on the Visit to No.5 Women's Penitentiary Special Facility (Feb. 2015) - EN
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2022-09-28
Western Australian Ombudsman reports on the Legal Services and Complaints Committee’s progress to give effect to his recommendations
On 21 September 2022, the Western Australian Ombudsman and President of the International Ombudsman Institute released his report on giving effect to the recommendations arising from the Investigation into the handling of complaints by the Legal Services and Complaints Committee.
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2023-02-16
Publication of the Commonwealth Ombudsman's report to the Attorney-General
On 6 February 2023, the Attorney-General tabled the Commonwealth Ombudsman’s report on agencies' compliance with the Crimes Act 1914.
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2022-01-05
Workers from EU countries have the right to same treatment as locals
The Public Defender of Rights summarized recommendations for authorities, municipalities, regions and ministries. Recommendations were set on the basis of extensive research among EU citizens living in the Czech Republic. More than a thousand people, proportionally represented not only by nationality, but also by education or their residence in the Czech Republic, described their experiences in dealing with the authorities, health care or education.
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2023-07-27
17. Breakout Session III: Mr Paul Dubé - Expanded Jurisdiction: What to do when you get it
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2025-11-21
Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public service
The BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being shaped by AI or automated decision making. In his 2024/25 Annual Report, released on 18 November 2025, Ombudsperson Jay Chalke says many of the matters reaching his office are now crisis-driven, and points to cases where people were left without essential supports until his office intervened.
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2025-10-29
First IOI media training for French-speaking members successfully concluded
From 20 to 22 October 2025, the IOI hosted its first media training for its French-speaking members in collaboration with the renowned British media agency Media First. Participants from Africa, Europe and North-America learned different techniques to successfully perform in a TV or print interview and had the opportunity to apply their theoretical knowledge by practicing with a journalist trainer as well as a newly developed AI coach.
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2023-10-05
PCC facilitates the restoration of electricity to Ago-Ayo Community after two years of total darkness
The Osun State Office of the Public Complaints Commission (PCC) has recovered the Ago-Ayo Community Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the attitude of IBEDC HQ.
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2025-12-03
The Flemish Ombudsman highlights the importance of digital inclusion on radio program
The Flemish Ombudsman Service has been promoting the theme of digital inclusion for years. Digital inclusion means that everyone can participate in the digital society, regardless of age, income, or educational level. Yet recent figures show that 40% of the population is digitally vulnerable. This creates problems for some people when applying for grants, accessing information, and exercising their rights. On Monday, 1 December 2025, Myriam Parys, Flemish Ombudsman, provided insights into these challenges on the Flemish radio program WinWin.
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2020-02-20
1 in 5 mental health patients don’t feel safe in NHS care, Ombudsman finds
A new survey published by the Parliamentary and Health Service Ombudsman found that one in five people did not feel safe while in the care of the NHS mental health service that treated them.
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2023-11-07
13. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift
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2022-07-01
From Manchester to Athens: next steps (May 2022)
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2023-07-26
13. Breakout Session II: Ms Florence Simbiri-Jaoko - A Human Rights-based Approach to the Ombudsman's Work
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2022-07-08
President provides Welcome Address to International Mediation Congress
IOI President Chris Field provided a Welcome Address to the International Mediation Congress, An approach to Conflict in the Global Agenda, held in Rosario, in the province of Santa Fe, Argentina, from 5 to 7 July 2022.
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2023-08-28
Learning to Get Better - Report on the progress made following the Ombudsman's investigation into how public hospitals handle complaints (2018)
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2023-07-05
The Ombudsman presents the Annual Report 2022 to the speaker of the House of Representatives
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, submitted the Annual Report 2022 to the Speaker of the House of Representatives, the Hon. Anglu Farrugia.
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2022-09-14
Victorian Ombudsman - Special Report - Youth Worker's access to private informaton about children - 2022
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2021-03-02
Citizens right to free and fair elections
With the election period drawing near, the Office draws attention to various developments causing concern with regard to the individual’s right to properly participate in the forthcoming political elections. Some of these developments include village council activities that may be discriminatory or coercive of the individual in their effect; and campaign committees influencing voters’ preference by unscrupulous means including bribery.