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2011-01-17Formation SYT II, Vienne, juin 2011 – inscriptions toujours en cours
Après le succès de la première édition de la formation « Sharpening Your Teeth » ( Aiguisez-vous les dents ) suivie par 38 personnes de 17 pays différents, l’I.I.O. organise une deuxième session SYT qui se tiendra au Secrétariat général à Vienne / Autriche du 5 au 8 juin 2011.
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2011-01-17
SYT II Training in Vienna in June 2011 - now open for registration
Following the successful first I.O.I. edition of the “Sharpening Your Teeth”-Training that was attended by 38 participants from 17 different states, the I.O.I. is organising a second SYT training which will be held from 5 to 8 June 2011 at the I.O.I. General Secretariat in Vienna, Austria. This three-day training on systemic investigations for staff members of Ombudsman institutions is based on the format “Sharpening Your Teeth” that was successfully invented by the Ontario Ombudsman.
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2011-01-17SYT II June 2011 draft programme
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2011-01-13
Parliamentary Ombudsman criticises government agencies for data sharing blame game
In a new report published on 12 January 2011, Parliamentary Ombudsman Ann Abraham criticises three government agencies for collectively failing to put things right when a data sharing mistake led to a woman’s personal and financial information being wrongfully disclosed to her former partner and her child support payments being reduced without her knowledge.
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2011-01-13
UK_Parliamentary Ombudsman_Press Release_Breach of Confidence
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2011-01-12
Africa_AOMA_African Ombudsmantoday_Newsletter 122010
test
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2011-01-11
Complainant satisfaction survey 2009 & 2010
The survey of complainants’ views compares the survey returns of people who received a decision from the SPSO in the first quarter of this financial year with those who received a decision in the first quarter of last year.
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2011-01-11
New Website on Children's Rights
The Slovenian Human Rights Ombudswoman Dr. Zdenka Cebasek-Travnik presented a website for young pople and children where they can find information about their rights and how to protect them.
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2011-01-11
UK_Scottish Public Services Ombudsman_Ombudsman's Commentary_122010
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2011-01-03
Irena Lipowicz, nueva miembro de la Junta Directiva
La Defensora del Pueblo de Polonia, Irena Lipowicz, es ahora miembro de la Junta Directiva Europea del Instituto Internacional del Ombudsman, en sustitución del Jefe de la Oficina de Ombudsman de Suecia, Mats Melin.
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2011-01-03
Changes in the Parliamentary Ombudsmen institution
Ms Cecilia Nordenfelt, former Parliamentary Ombudsman, has succeeded Mr. Mats Melin as Chief Parliamentary Ombudsman as from 3 January 2011.
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2011-01-03
New Board Member Irena Lipowicz
The Polish Ombudswoman Irena Lipowicz is now member of the European Board of the I.O.I. She took over from the Swedish Ombudsman Mats Melin.
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2011-01-03
CV of Irena Lipowicz
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2011-01-03
CV of Diane D. Welborn
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2010-12-28
Australia_ Ombudsman_Victoria_ Investigation into the issuing of infringement notices public transport users_2010
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2010-12-27
Excessive force by authorised officers on public transport
On 21 December 2010, the Victorian Ombudsman tabled a report in Parliament into the issuing of infringement notices to public transport users and related matters.
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2010-12-27
Ombudsman worried over safety of public light buses
Public Light Buses (“PLBs”) are one of the most popular, yet dangerous, modes of public transport in Hong Kong. Ombudsman Alan Lai initiated a direct investigation on safety standards of this public transport service.
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2010-12-23
secretary-general-report
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2010-12-23
UN Secretary General Report on ombudsman institutions_November 2010_English
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2010-12-23
UN resolution on ombudsman institutions_November 2010_French