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2012-03-06Deadline for regional feedback
Regional consultation on the new draft by-laws has started in February 2012. Members are invited to thoroughly consider the draft by-laws and to send comments and remarks to the competent Regional Vice-President and the Secretary General until 30 March 2012.
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2012-03-05
Ombudsman TV show now with subtitles
The Austrian public broadcasting company ORF expands its services for deaf and hearing impaired persons. This includes the popular weekly TV-Show “BürgerAnwalt” in which Ombudspersons Peter Kostelka, Gertrude Brinek and Terezija Stoisits present current cases.
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2012-03-05
FEDERAL TAX OMBUDSMAN PERFORMANCE REPORT 2011
The Federal Tax Ombudsman (FTO) published a performance report on the work of his office in 2011. The FTO could raise the amount which was refunded to Pakistan’s taxpayers and also enhanced the processing time of complaints.
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2012-02-28
MID-TERM MEETING OF THE IOI BOARD OF DIRECTORS
The IOI Board of Directors agreed to hold a mid-term working meeting from 7 to 8 May 2012 in Hong Kong, which is generously hosted by IOI Treasurer and Hong Kong Ombudsman Alan N. Lai. The primary focus of this meeting will be on the results of the regional consultation on the by-laws reform and preparations for the upcoming IOI World Conference.
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2012-02-28
ONTARIO WATCHDOG ON CLOSED MEETINGS
The new edition of the e-newsletter of Ontario Ombudsman Andre Marin reports on the Ombudsman’s fifth year of investigating public complaints about closed municipal meetings. Andre Marin plans to launch a special Annual Report on this matter later this year.
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2012-02-28
NEW NEWSLETTER OUT NOW
The African Ombudsman and Mediators Association (AOMA) recently released its new newsletter including a wide range of information on ombudsman institutions on the African continent.
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2019-09-17Guide - Pour un recrutement sans discrimination
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2019-09-17
Guide en version accessible - Pour un recrutement sans discrimination
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2019-09-16
Ombudsman ensured the rights of stateless person
As a result of the Azerbaijani Ombudsman’s immediate reaction, the citizenship status of a person of Russian origin, who had beeen living in Azerbaijan for a long time without any affirmative document, was determined.
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2019-09-16
CdE_Protection des données relatives à la santé
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2012-02-17
NEW OMBUDSMAN APPOINTED
Enrico Formento Dojot ist the new Ombudsman of the autonomous Italian region Valle d’Aosta. He was elected in his office by the regional parliament of Aosta Valley last December.
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2012-02-16
STUDY ON ELECTRONIC PETITIONS OUT NOW
The research report "Electronic petitions and modernisation of petitioning systems in Europe" based on a project carried out on behalf of the Petitions Committee of the German Bundestag by TAB (Office of Technology Assessment at the German Bundestag) was recently published.
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2012-02-09
IOI TRAINING, VIENNA, 16-19 SEPTEMBER 2012
The General Secretariat is pleased to announce that a new training session will be held from 16 to 19 September 2012 in Vienna, Austria. This time the training session for investigative ombudsman staff will be conducted by renowned trainers in cooperation with the Edinburgh-based Queen Margaret University (QMU) which has an excellent reputation as a centre for ombudsman and complaint handling practice
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2012-02-09
25th ANNUAL MEETING 19-22 MARCH
Several IOI member institutions that act as a National Human Rights Institutions (NHRI) based on the Paris Principles will participate in the 25th annual meeting of the International Coordinating Committee of National Institutions for the Promotion and Protection of Human Rights (ICC) that will take place in Geneva, Switzerland.
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2019-09-09
Ombudsman releases “Woes of the Womb” report on alleged medical malpractice in public health facilities
The Office of the Ombudsman has released a report on an investigation of alleged malpractices resulting in removal of uteruses from expectant women in public health facilities titled “Woes of the Womb”.
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2012-02-07
OMBUDSMAN LAYS ANNUAL REPORT
Fiona Crean, Ombudsman of Toronto, Canada, submitted the Annual Report on the year 2011 to the Mayor and the City Council
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2012-02-03
ANNOUNCEMENT REGIONAL TRAINING FOR ASIA AND APOR REGION
The Office of The Ombudsman, Hong Kong and the Commission against Corruption, Macao are pleased to announce that, with subsidy from the I.O.I., a regional training programme on complaint management will be organised in Hong Kong and Macao between 21 and 25 May 2012 for the Asia and Australasia & Pacific Regions.
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2012-02-02
OMBUDSMAN DELIVERS TRAINING
Ontario Ombudsman André Marin and his team presented “Sharpening Your Teeth” in French for the second time on January 23 and 24, 2012. The training was held in Montreal at the invitation of the Quebec Ombudsman/Protectrice du citoyen, Mme. Raymonde Saint-Germain.
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2019-09-05
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen will host another Poldershop in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government and on what basis they reach their decisions. Input and results from this Poldershop will inform an IOI Best Practice Paper to be published next year.
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2019-09-05
Poldershop "Ombudsman Tools" - Registration Form