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2014-02-24Occasional Paper #24
The City of Paris Mediateur - an ombudsman à la Francaise (1983) David Clarke Dr. Clark is presently at Southampton College of Higher Education.
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2014-02-24
Occasional Paper #26
The spread of the ombudsman idea in the United States (1984) Donald C. Rowat Professor Rowat is currently teaching in the Department of Political Scienceat Carleton University, Canada.
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2014-02-24
Occasional Paper #34
Press ombudsmen (1986) Sam Zagoria Mr Zagoria is the former Ombudsman for the Washington Post and a writer of some distinction. This is his first paper on the subject of Press Ombudsmen.
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2014-02-24
Occasional Paper #39
An address to the American Association of Ombudsmen (1987) Dr. Randall E. Ivany, C.M. An address to the American Association of Ombudsmen at a meeting held in Chicago, Illinois. Dr. Ivany was the Executive Director of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #45
A reflection on ombudsman: Its origin in ancient India (1991) Justice T. S. Misra Justice Misra was Lokayukta (Ombudsman) of Bihar State.
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2014-02-24
Occasional Paper #56
Police and military human rights training (1996) The Honourable Jean-Pierre Beaulne Round table with the Mexican Human Rights Commission. The Honourable Jean-Pierre Beaulne is the chairman of the Royal Canadian Mounted Police Public Complaints Commission.
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2014-02-24
Occasional Paper #66
The independent ombudsman in a democracy governed by the rule of law (1998) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #67
Allocution prononcée à l'occasional du 2e Congrès des Ombudsmans et Médateurs de la Francophonie Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #70
The concept and role of the ombudsman throughout the world (1999) Dr. Marten Oosting Dr. Oosting is the National Ombudsman of the Netherlands and President of the International Ombudsman Institute.
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2014-02-24
IOI Canada_Occasional paper 80_Jacob Söderman_How to be a Good Ombudsman_Spanish
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2014-02-24
Occasional Paper #79
The role of collaboration of the ombudsman with courts and the Judiciary in the protection of human rights (2003) Clare Lewis, Q.C. A Canadian perspective. Ms Lewis is the Ombudsman of Ontario, Canada and President of the International Ombudsman Institute.
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2014-02-24
Occasional Paper #81
Code of ethics for the ombudsman and ombudsman's personnel (2004) Poonsup Piya-Anant Mr Piya-Anant is Ombudsman of Thailand.
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2014-02-24
Occasional Paper #83
A practitioner's guide to evaluating ombudsman offices (2008) Frank Fowlie Mr Fowlie is the ICANN (Internet Corporation for Assigned Names and Numbers) Ombudsman.
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2014-02-21Ombudsman hosts ACRC official for fellowship
The Iowa Office of Ombudsman is again honored to be hosting an official from South Korea’s Anti-Corruption and Civil Rights Commission (ACRC) for a two-year fellowship.
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2014-02-21
Hospital fails to treat patient’s stroke in accordance with national guidance
Professor Margaret Griffiths, the Acting Public Services Ombudsman for Wales, has criticised Cardiff & Vale University Health Board for its failure to appropriately treat a patient who suffered a stroke whilst in its care at Llandough Hospital.
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2014-02-20
Ombudsman Reports Increase in Complaints about City Services
The City of Toronto Ombudsman Fiona Crean says there’s been a significant growth in the number of residents with problems about local government and delivery of their city services.
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2014-02-13
Nursing home has no right to deprive people of liberty
Chancellor of Justice Indrek Teder has sent a proposal to Pärnu-Jaagupi Nursing Home that they stop locking the doors of patients’ rooms. The Chancellor of Justice emphasises that Pärnu-Jaagupi Nursing Home and other similar institutions have no legal grounds to lock people in their rooms.
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2014-02-13
Complaints regarding Hydro One investigation more than triple since Tuesday
Ontario Ombudsman André Marin’s investigation into complaints about Hydro One’s billing practices and customer service has garnered the most complaints the office has ever received about a provincial body in such a short time.
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2014-02-05
le Défenseur des droits publie le « Guide pour l’accessibilité des établissements recevant du public des collectivités »
Réalisé par l’Institution en collaboration avec la Commission Européenne, ce guide constitue un outil pratique afin d’aider les collectivités territoriales dans la mise en accessibilité de leurs ERP.
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2014-02-04
Toolkit for human rights investigators
Undertaking Effective Investigations, written by Gareth Jones, provides a comprehensive overview of the key skills that NHRI investigators require in order to conduct impartial and thorough investigations.