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2016-06-09Starter Kit for new Ombudsman and developing or expanding offices for all members available
The Starter kit for new ombudsmen and developing or expanding offices (Starter Kit) was funded by the IOI through a regional subvention, and jointly undertaken by the offices of the Western Australian Ombudsman and New South Wales Ombudsman.
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2016-06-02
PPN lanzará campaña por la vigencia de las Reglas Mandela
La Procuración Penitenciaria de la Nación (PPN), en conjunto con la Defensoría General de la Nación, lanzará el próximo 6 de junio, la campaña por la vigencia de las Reglas Mandela en Argentina.
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2016-06-01
Curso organizado por el Ararteko sobre el derecho al asilio y refugio
Dentro de la XXXV edición del los Cursos de Verano de la UPV/EHU, el Ararteko ha organizado para los días 7 y 8 de julio en el palacio Miramar de Donostia-San Sebastián, un curso titulado Europa, ¿tierra de asilo? Desafíos y respuestas. Las personas interesadas en acudir, pueden hacerlo poniéndose en contacto con el Ararteko.
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2016-05-31
NSW Ombudsman recommended measures to foster economic development for Aboriginal people
In a special report tabled in Parliament today, the Acting NSW Ombudsman has recommended measures to ensure that Government’s efforts to foster economic development for Aboriginal people in NSW are successful.
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2016-05-31
IOI issues statement of support for Public Protector Madonsela
The International Ombudsman Institute (IOI) issued an open letter in support of South African Public Protector Adv. Thuli Madonsela, who is exposed to open hostility as a result of an investigation into allegations of impropriety and unethical conduct relating to the implementation of security measures at the private residence of the President.
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2016-05-30
Investigation by Victorian Ombudsman shows that unfair fare enforcement system must change
A poorly targeted and disproportionate public transport fare enforcement system unfairly punishes many travellers in an attempt to snare a small number of recidivist evaders, according to an investigation by the Victorian Ombudsman Deborah Glass.
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2016-05-27
Public Services Ombudsman for Wales Issues Special Report
The Public Services Ombudsman for Wales has issued a “special report” against a Welsh Health Board for the first time ever after it failed to carry out recommendations it previously agreed to.
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2016-05-25
Parliament rejects annual report of Ombudswoman
“The vote of the parliament is a political pressure on the independence of this institution”, says Lora Vidovic, Ombudswoman of Croatia.
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2016-05-23
OA
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2016-05-23
ANZOA
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2016-05-19
The role of the Ombudsman in conflict resolution
The IOI is pleased to present the translated version of a variety of highly interesting articles relating to the topic of the role and functioning of the Ombudsman in conflict resolution.
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2016-05-18Nota de Invitación
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2016-05-17
FRA publishes handbook on European law relating to the rights of the child
Children are full-fledged holders of rights. They are beneficiaries of all human and fundamental rights and subjects of special regulations, given their specific characteristics. This handbook aims to illustrate how European law and case law accommodate the specific interests and needs of children.
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2016-05-12
The Parliamentary and Health Service Ombudsman publishes a report of investigations into unsafe discharge from hospital
The report highlights cases investigated by the Ombudsman service where people have been discharged from hospital before they are fit to leave or without making sure they can cope on their return home.
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2016-05-11
Ombudsman calls on Ontarion to abolish indefinite segregation
Ontario Ombudsman Paul Dubé today urged the Ministry of Community Safety and Correctional Services to abolish the practice of placing inmates indefinitely in segregation and develop alternatives to protect the rights of the vulnerable.
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2016-05-10
Le Défenseur des droits publie un document relatif aux droits fondamentaux des étrangers en France
Le Défenseur des droits publie ce jour un document relatif aux droits fondamentaux des étrangers en France. Il entend, dans ce document, pointer l’ensemble des obstacles qui entravent l’accès des étrangers aux droits fondamentaux, en prenant appui sur les décisions de l’Institution mais en identifiant aussi de nouveaux problèmes juridiques.
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2016-05-06
Guide to Making a Meaningful Apology
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2016-05-03
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
The Public Services Ombudsman for Wales published its quarterly Casebook and Code of Conduct Casebook.
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2016-05-02
FIO