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2016-07-19Constitutional Court finds complaint of the Ombudsman to be justified
The Constitutional Court of St Maarten declares the complaint of the Ombudsman concerning not consulting the Council of Advice on the introduction of the Amendment to the Bill leading to the Integrity Chamber Ordinance well founded.
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2016-07-19FCO Corrections Course: Preliminary Programme (EN/FR)
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2016-07-18
The Ombudsman publishes latest Annual Report
The Ombudsman, Ms Connie Lau, released to the public the latest issue of her Annual Report.
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2016-07-11
L’Ombudsman pour les Pensions contribue à la simplification du certificat de vie
L’Ombudsman pour les Pensions réceptionnait régulièrement des plaintes de fonctionnaires pensionnés portant sur le retard structurel et systématique de paiement de leur pension du fait que ce paiement avait lieu sur un compte bancaire à l’étranger.
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2016-07-11
The Pensions Ombudsmen support simplification of certificate of life
The Pensions Ombudsmen regularly received complaints from retired civil servants living abroad who receive their pension on a foreign account. In order to obtain their pension, they had to submit a certificate of life each month.
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2016-07-06
Welsh NHS Complaints Up Four Per Cent, New Ombudsman Figures Reveal
Complaints made against Welsh NHS bodies to the Public Services Ombudsman for Wales have risen by four per cent over the past year.
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2016-07-04
El Síndic de Greuges de Catalunya reúne a expertos para evaluar las medidas aplicadas en el ámbito de las urbanizaciones con déficits
El Síndic de Greuges de Cataluña ha reunido esta semana en la sede de la institución a diversos representantes del Departamento de Territorio, de la Diputación de Barcelona, del ámbito universitario y de los ayuntamientos para analizar la situación de las urbanizaciones no recepcionadas, es decir, aquellas que no han sido registradas por ningún ayuntamiento como propias.
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2016-06-30
New Chief Parliamentary Ombudsman elected
On 9 June, Justice of the Supreme Administrative Court Elisabeth Rynning was elected unanimously by Parliament to be the new Chief Parliamentary Ombudsman.
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2016-06-29
Ombudsman Hong Kong announces results of direct investigation
The Ombudsman, Ms Connie Lau, announced the completion of a direct investigation into the Government's provision of public columbarium niches.
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2016-06-28
Les personnes handicapées perdent une partie de leur tarif social énergie
Grâce au tarif social énergie, certaines catégories de personnes ou ménages à revenus modestes reçoivent une facture de gaz et/ou d’électricité allégée. Depuis l’informatisation du processus, des milliers de personnes bénéficient automatiquement du tarif social, sans qu’elles ne doivent le demander. Mais pour les personnes handicapées, ce processus automatique pose un problème.
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2016-06-27
Victorian Ombudsman reports on progress of recommendations to government
The recommendations made by Victorian Ombudsman Deborah Glass in her first two years in office blended strong calls for a fairer and more effective public service with practicality in achieving positive outcomes for Victorians.
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2016-06-24
Ground Breaking Northern Ireland Project brings Ombudsmen and Human Rights Commissioners to Belfast
Ombudsmen and Human Rights Commissioners from around the World gathered in Belfast last month to attend a two-day Conference jointly hosted by the Office of the Northern Ireland Public Services Ombudsman (NISPO) and the Northern Ireland Human Rights Commission (NIHRC).
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2016-06-24
Tirana conference on migration - background note
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2016-06-24
Conference de Tirana sur les migrations - note d'information
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2016-06-22
Victorian Ombudsman investigates into Casey City Council’s Special Charge Scheme
Ratepayers hit with extra interest charges by Casey City Council in a decision made in a closed meeting were the victims of an unfair process, says Victorian Ombudsman Deborah Glass.
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2016-06-20
Le Protecteur du citoyen du Québec dévoile un rapport sur des droits des locataires des résidences privées pour aînés
Le Protecteur du citoyen du Québec fait des recommandations pour favoriser le respect des droits des locataires des résidences privées pour aînés.
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2016-06-14
Ombudsman Hong Kong announces results of three direct investigation reports
The Ombudsman announces reports on “MD’s Follow-up Mechanism on Recommendations Made in Marine Incident Investigation Reports” on “Government's Tree Management Regime and Practices” and “Government’s Handling of four Stonewall Trees along Bonham Road” in a press conference this week.
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2016-06-13
Victorian Ombudsman tables report on misuse of council resources
A culture of entitlement among some council workers must be dealt with before a major scandal erupts, says Victorian Ombudsman Deborah Glass.
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2016-06-13
Council of Europe Commissioner for Human Rights issue paper on migrant integration
Nils Muižnieks, Council of Europe Commissioner for Human Rights released a report on migrant integration with the view to provide guidance to governments and parliaments to design and implement successful integration policies. It highlights the European standards which govern this field and sets forth a number of concrete recommendations to ease migrants’ integration.
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2016-06-13
Ombudsman Office presents third Annual Report
The Bahrain Independent Ombudsman has released his third Annual Report.