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2021-04-08Re-watch AORC Webinar on “Ombudsman Concept” online
The African Ombudsman Research Centre (AORC) presents the recorded video of its latest webinar on the “Concept of the Ombudsman” as well as the written contributions of panellists. If you were not able to participate in the live event, you can now re-watch the webinar online.
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2021-04-06
El Defensor del Pueblo de Navarra entrega al Presidente del Parlamento de Navarra el Informe anual correspondiente a 2020
El Presidente del Parlamento, Unai Hualde, ha recibido hoy en su despacho oficial a Francisco Javier Enériz, Defensor del Pueblo de la Comunidad Foral, quien le ha hecho entrega formal del Informe Anual correspondiente al ejercicio 2020, un dossier que contempla 3.393 actuaciones, 505 más que en 2019, lo que supone un aumento del 17,5 %.
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2021-04-06
El Procurador del Común entrega al Presidente de las Cortes el Informe Anual correspondiente al año 2020, ejercicio en el que se tramitaron 6.342 expedientes
Un total de 1807 expedientes estuvieron referidos a la situación provocada por la Covid-19, en gran parte relacionados con la sanidad, la educación y las residencias de mayores. Se dictaron cerca de un millar de resoluciones, con un grado de aceptación del 78,68 % de las recomendaciones dirigidas a las Administraciones.
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2021-04-12
13. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 13. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (3 al 9 de abril de 2021), elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-04-1213. Reporte Semanal 3 al 9 de abril 2021. Reporte Semanal 3 al 9 de abril 2021
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2021-04-12
Human Rights and Environmental Assessment: the FIO experience
The Ombudsman, within the framework of its international cooperation with the FIO - Iberoamerican Federation of Ombudsmen, participated in the collective work "Recommendations for the incorporation of a human rights approach in environmental impact assessment".
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2021-04-12
Reform of mental health services: an urgent need and a human rights imperative
Already in the early stages of the COVID-19 pandemic, the World Health Organisation (WHO) was warning that substantial investment in mental health services was necessary to avert a mental health crisis. The evidence for the devastating impact of the pandemic on mental health is now overwhelming. The reasons for this are clear: the pandemic caused fear and anxiety for everyone, and many of us had to face illness, grief over lost family members, insecurity and loss of income
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2021-04-12
El Departamento de Interior ha aceptado la recomendación de Alemania de elaborar un estudio respecto del cuerpo de PG-ME..
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2021-04-13
OM Pottakis and Speaker of the Greek Parliament Tassoulas.png
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2021-04-13
The Greek Ombudsman submitted its 2020 Annual Report to the Speaker of the Greek Parliament
The Ombudsman, Mr. Andreas Pottakis, submitted the Annual Report of theGreek Ombudsman for 2020 to the Speaker of the Parliament, Mr. KonstantinosTassoulas, on 31 March 2021.
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2021-04-13
Information Commissioner_Annual Report 2017.pdf
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2021-04-13
Information Commissioner_Annual Report 2018.pdf
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2021-04-13
Information Commissioner_Annual Report 2019.pdf
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2021-04-13
Ombudsman-AR-2018-ENG-Final-for-Web.pdf
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2021-04-13
Ombudsman-AR-2019-ENG-WEB.pdf
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2021-04-13
Independent National Whistleblowing Officer service for the NHS launches
Today marks the launch of the Independent National Whistleblowing Officer (INWO) service for the NHS in Scotland. The date coincides with the implementation of the new National Whistleblowing Standards (the Standards) which also go live today. This was previously agreed by the Scottish Government and the Scottish Public Services Ombudsman (SPSO), who will take on the new role of INWO.
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2021-04-12
El Síndic recomienda investigar la presencia de la extrema derecha en los cuerpos de seguridad
El pasado año en Alemania se publicó un informe que analizaba el alcance de la infiltración de la extrema derecha dentro de los servicios de seguridad del país. El Departamento de Interior ha aceptado la recomendación de elaborar un estudio similar respecto del cuerpo de PG-ME.
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2021-04-13
New Best Practice Paper on how to deal with challenging behaviour
Ombudsman staff who investigate complaints often say the hardest part of the job is handling the behaviour of some of the people who use their services. They may be angry, frustrated, or distressed; occasionally, they even may demonstrate threatening behaviour. Issue 6 of the IOI’s Best Practice Paper series provides guidance to help complaint handlers deal with such challenging behaviour and improve their service.
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2021-04-13
Clinic for law students under the auspices of the Israel Ombudsman
The Office of the Israel Ombudsman, in conjunction with the College of Safed Law School in northern Israel, is operating a clinic for law students on the subject: The Office of the Israel Ombudsman. The purpose of the clinic is to increase awareness of the Ombudsman's Office among residents of northern Israel, an area with a high concentration of minority populations including Arabs and new immigrants.
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