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2014-02-21Ombudsman underlines necessity to implement EU-Directive on patients’ rights
In a statement to the Polish Prime Minister Donald Tusk, Irena Lipowicz, the Human Rights Defender of Poland, underlined the necessity to urgently implement the Directive 2011/24/EU on the application of patients’ rights in cross-border healthcare.
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2014-02-20Ombudsman Reports Increase in Complaints about City Services
The City of Toronto Ombudsman Fiona Crean says there’s been a significant growth in the number of residents with problems about local government and delivery of their city services.
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2014-02-20Síndic de Greuges de Catalunya - Annual Report 2009 - FR
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2014-02-20Síndic de Greuges de Catalunya - Annual Report 2008 - ES
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2014-02-20Síndic de Greuges de Catalunya - Annual Report 2011 - EN
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2014-02-19Veterans Ombudsman - Review of veterans' long-term care needs (December 2013) - EN
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2014-02-19Ombudsman City of Toronto - Annual Report 2013 - EN
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2014-02-13Nursing home has no right to deprive people of liberty
Chancellor of Justice Indrek Teder has sent a proposal to Pärnu-Jaagupi Nursing Home that they stop locking the doors of patients’ rooms. The Chancellor of Justice emphasises that Pärnu-Jaagupi Nursing Home and other similar institutions have no legal grounds to lock people in their rooms.
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2014-02-13Ombudsman comments on Domiciliary Care Allowance cases brought to the Courts
Having noted an article which appeared in the Irish Examiner on 10 February 2014, the Ombudsman, Mr Peter Tyndall, has decided to issue the following statement.
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2014-02-13Complaints regarding Hydro One investigation more than triple since Tuesday
Ontario Ombudsman André Marin’s investigation into complaints about Hydro One’s billing practices and customer service has garnered the most complaints the office has ever received about a provincial body in such a short time.
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2014-02-13Complaint example 2012
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2014-02-10New South Wales Ombudsman - Annual Report 2008/2009 - EN
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2014-02-10New South Wales Ombudsman - Annual Report 2007/2008 - EN
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2014-02-10Ombudsman Northern Territory - Annual Report 2007/2008 - EN
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2014-02-10Ombudsman Northern Territory - Annual Report 2006/2007 - EN
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2014-02-10Defensoría del Pueblo - Annual Report 2007 (executive summary) - EN
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2014-02-10Queensland Ombudsman - Annual Report 2011/2012 - EN
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2014-02-10Queensland Ombudsman - Annual Report 2012/2013 - EN
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2014-02-10Ombudsman Northern Territory - Annual Report 2011/2012 - EN
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2014-02-10Ombudsman Northern Territory - Annual Report 2012/2013 - EN