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2014-12-10Québec Ombudsman presents highlights 2014
The end-of-year period is one of reporting and the Québec Ombudsman looks back at its most note-worthy interventions regarding departments and agencies of the Government of Québec and the health and social services network.
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2014-12-10Ombudsman welcomes historic expansion of mandate
Ontario Ombudsman André Marin today welcomed the historic passage of a new law that will allow his office to investigate complaints about municipalities, universities and school boards for the first time.
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2014-12-10Ombudsman presents fifth newsletter
The Portuguese Ombudsman released its fifth newsletter informing about the office's activities in November.
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2014-12-10Portuguese Ombudsman - Newsletter 5 - EN - 20141210
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2014-12-10IOI - Audit Guidelines for IOI Subsidies - EN
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2014-12-09Sign up for Ontario Ombudsman investigative training
Registration is filling up fast for the next session of Ontario Ombudsman André Marin's training course "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs." The course, which is tailored for oversight agencies and investigators, will be held from 19 January to 21 January 2015 in Toronto, Ontario.
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2014-12-09Ombudsman Service upholds more than 950 complaints since April 2014
New data published today has revealed that since April this year the Parliamentary and Health Service Ombudsman has upheld hundreds more complaints than in previous years.
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2014-12-09Civil Hospital Administration Dadu ensures alternate power supply for the benefit of a dialysis patient
A complainant approached the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, stating that his father was admitted in the Urology Department of the Civil Hospital, Dadu for dialysis. Due to frequent power break down, the Hospital management was required to operate a power generator for alternate electricity supply to the Hospital and particularly for dialysis patients.
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2014-12-05Human Rights Project
The Northern Ireland Ombudsman and the Northern Ireland Human Rights Commission entered into a Service Level Agreement in October 2012 for the purposes of a joint project to develop human rights based approach to ombudsmen investigations.
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2014-12-04Defensoría del Pueblo - Annual Report 2011 - ES
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2014-12-04ipa om-ireland highlight-of-30th-anniversary nov-2014
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2014-12-01Municipal administration hands over kiosks to complainant on order of Provincial Ombudsman Sindh
Several complainants approached Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, stating that they had deposited Rs.57,000/- each to Municipal Administration Gulshan-e-Iqbal Town for the allotment of small shops (kiosks), but they were neither provided the kiosks nor did they receive a refund of their deposited money.
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2014-12-01Australia and New Zealand publish guidelines for complaint management
A joint Australia/New Zealand Standard, AS/NZS 10002:2014 Guidelines for complainant management in organizations, was published on 29 October 2014 to provide general guidance on the objectives and design of an effective complaints handling system, for both public and private sector organisations.
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2014-11-28Does open government need accountability institutions?
Accountability Institutions – such as Information Commissions, Ombudsman and Supreme Audit Institutions – play a fundamental role in advancing government openness. Initiatives such as the Open Government Partnership should deepen engagement with them.
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2014-11-27Parliamentary and Health Service Ombudsman - Special Report - Complaints about acute trusts - 2013/2014 - EN
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2014-11-26Tri-lingual seminar on the role of Ombudsman in Providing Administrative Justice to the People of Sindh
Awareness about the role of Ombudsman among the people, specially the people of far-flung rural areas is of paramount importance as it facilitates the expeditious and inexpensive justice at grass root level.
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2014-11-25Network of Information Commissioners publishes international exchange survey 2014
The latest International Survey of Information Commissioners, conducted by the Centre for Freedom of Information, has been published including responses provided by 53 Commissioners/Ombudsman in 33 countries.
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2014-11-25International Survey of Information Commissioners (Nov 2014) - EN
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2014-11-20Parliamentary Ombudsman publishes Annual Report 2013
The Danish Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, published the institution's Annual Report 2013.
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2014-11-2025e anniversaire de la Convention relative aux droits de l’enfant
Le Conseil d’administration de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a adopté, lors de sa réunion de Sofia le 8 octobre dernier, une déclaration sur les droits de l’enfant.