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2014-02-04New water services jurisdiction for Western Australia Ombudsman
Following the passage of the Water Services Act 2012, the existing Energy Ombudsman Western Australia has become the Energy and Water Ombudsman Western Australia and therefore investigates complaints concerning the provision of services by electricity, gas and water services providers.
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2014-02-04
Toolkit for human rights investigators
Undertaking Effective Investigations, written by Gareth Jones, provides a comprehensive overview of the key skills that NHRI investigators require in order to conduct impartial and thorough investigations.
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2020-09-07
Public Defender Meets with Representatives of Tbilisi Pride
On 1 September 2020, Public Defender Nino Lomjaria and Deputy Public Defender Ekaterine Skhiladze met with representatives of Tbilisi Pride and received information about the activities of the organization and challenges.
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2020-09-07
Journée de l’air pur : l’ONU réclame un changement radical pour empêcher les émissions de polluants
A l’occasion de la première Journée internationale de l’air pur pour des ciels bleus, le Secrétaire général de l’ONU, António Guterres, a réclamé lundi 7 septembre 2020 un changement radical et systémique pour empêcher les émissions de polluants atmosphériques.
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2020-09-07
Ombudsman Sindh orders agricultural department to pay services dues to widow
A widow approached the Provincial Ombudsman Sindh for delay in payment of pension and other service dues in respect of her deceased husband who was an employee of Agriculture Department, Government of Sindh and expired during service.
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2014-01-30
FRA published report on access to data protection remedies
The European Union Agency for Fundamental Rights (FRA) published a report underlining how victims of data protection violations, brought on by the widespread use of information and communication technologies, seek redress. The report contains an overview of the legal framework and the procedures people can use in cases of data protection violations and gives examples of actual experiences of victims and those dealing with data protection violations to identify areas for improvement.
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2014-01-30
HSE changes policy following Ombudsman investigation
The Ombudsman, Peter Tyndall, has today welcomed the steps taken by the Health Service Executive (HSE) to ensure that the Long Term Illness card scheme does not discriminate on the basis of where an applicant lives.
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2020-09-04
Prison and Probation Service should do more to ensure legal rights of inmates placed in disciplinary cells
The Prison and Probation Service should do more to ensure the legal rights of inmates who are to be placed in disciplinary cells. This is the Ombudsman’s assessment following monitoring visits to 11 local prisons, five state prisons and one immigration detention centre under the Prison and Probation Service.
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2020-09-03Defensor del Pueblo Europeo - Informe Anual 2019
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2014-01-24
Defensora del Pueblo visits the immigrant detention centre of Barcelona
The Spanish Ombudsman, Ms. Soledad Becerril, and the First Deputy Ombudsman, Francisco Fernández Marugán, visited the immigrant detention center of the Zona Franca, in Barcelona. They were accompanied by the Director General of the Police, Ignacio Cosidó, and the Government Delegate in Catalonia, Llanos de Luna.
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2014-01-22
El Síndic se interesa por la situación de las personas sin hogar
El síndic de Greuges de la Comunitat Valenciana, José Cholbi, ha abierto una queja de oficio para conocer los recursos materiales, así como las distintas actuaciones puestas en marcha por el Ayuntamiento de Alicante para atender la problemática de la mendicidad y la atención a personas sin hogar en esta ciudad.
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2020-09-01
organic-act-on-ombudsmen
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2020-08-31
Hong Kong Ombudsman probes Government’s mechanism for monitoring vaccines provided by private healthcare facilities
The Ombudsman, Ms Winnie Chiu, announced a direct investigation into the Government’s current mechanism for monitoring the vaccines provided by private healthcare facilities in Hong Kong, with a view to identifying any room for improvement.
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2014-01-16
“Sunshine law” should apply equally across Ontario
According to Ontario’s “sunshine law”, all meetings of councils, local boards and their committees must be open to the public unless they meet certain narrow requirements. However, there is no punishment for violating the law and municipalities are allowed to hire their own investigators.
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2014-01-13
EPE incrementará los resarcimientos
El Defensor del Pueblo de la provincia de Santa Fe, Dr. Edgardo José Bistoletti, participó de la reunión en la Asociación Empresaria de Rosario, donde el ministro de Aguas, Servicios Públicos y Medio Ambiente de Santa Fe Arq. Antonio Ciancio anunció un sistema de doble resarcimiento para quienes padecieron cortes de energía prolongados durante las pasadas semanas mientras arreció una histórica ola de calor.
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2020-08-27
AOMA/AORC - Celebrating Women Ombudsman - Invitation & Speakers
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2020-08-27
AOMA/AORC - Célébrer les femmes Ombudsman - Invitation & Orateurs
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2020-08-26
Municipal Ombudsman of Zürich - Annual Report 2014 - German
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2020-08-26
Municipal Ombudsman of Zürich - Annual Report 2015 - German
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2020-08-26
Municipal Ombudsman of Zürich - Annual Report 2016 - German