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  • 2024-11-22

    Ombudsman announces results of direct investigation operation into LCSD’s handling of obstructions to passageways by bicycles owned by operators of bicycle rental services

    On 21 November 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the handling of obstructions to passageways by bicycles owned by operators of bicycle rental services of the Leisure and Cultural Services Department, and made eight recommendations to the Department.

  • 2024-11-22

    Passing of an Ombudsman Trailblazer

    The Ombudsman of the Kingdom of Lesotho, Advocate Tlotliso Polaki, regrets to announce to the international Ombudsman community, the passing of Honourable Mohale Henry Nt'saba on the 19th November 2024, a few months before his 100th birthday. Honourable Nt’saba was the pioneer Ombudsman of the Kingdom of Lesotho, who established the office from inception.

  • 2024-11-22

    Site saving unfair at Yukon Parks campgrounds

    The Yukon Ombudsman’s office has completed a formal investigation regarding the practice of site saving at Yukon Parks campgrounds. The investigative report concluded that the Department of Environment’s lack of enforcement due to insufficient tracking of site saving is unfair and made six recommendations.

  • 2024-11-22

    Safeguarding Children’s Rights in the Domain of Sports and Physical Activities

    In an effort to raise awareness about children’s rights in the context of sports, the Office of the Ombudsperson for Children collaborated with the Mauritius Olympic Committee to participate in a workshop titled “Safeguarding Children’s Rights in the Sports Context,” organised on 16 November 2024. The event brought together 35 participants, including athletes and coaches, to engage in meaningful discussions and training on the rights of children in sports and the ethical responsibilities of those working with young athletes.

  • 2024-11-15

    Public Protector addresses final year law students at the University of the Witwatersrand

    Public Protector Adv. Kholeka Gcaleka recently addressed final year law students at the University of the Witwatersrand. Kindly click here to read Adv. Gcaleka’s speech.

  • 2024-11-15

    The Ombudsman: trusted, credible

    Kindly click here to read an opinion piece published by Parliamentary Ombudsman Joseph Zammit McKeon in The Times on 11 November 2024.

  • 2023-11-15

    Updates about Activities of Georgian Public Defender's Office (October 5-21)

  • 2024-11-15

    Ombudsman probes Government’s monitoring and regulation of slope safety

    On 14 November 2024, the Ombudsman, Mr Jack Chan, announced the launch of a direct investigation operation to examine the Government’s monitoring and regulation of slope safety in detail.

  • 2024-09-25

    Chief Ombudsman investigation into Associate Health Minister’s refusal to release information on author of tobacco policy advice

    The Chief Ombudsman has referred record keeping issues identified during his investigation into an official information complaint against Associate Health Minister Casey Costello to the Chief Archivist. Peter Boshier began an investigation after he received a complaint about the Associate Minister’s refusal to release information on ‘who’ wrote or compiled notes she used to formulate the government’s tobacco policy.

  • 2024-11-15

    Ombudsperson Punjab Ms. Nabila Hakim Ali Khan Advocates for Women’s Rights at Women University Multan

    In a meaningful outreach initiative, the Ombudsperson Punjab, Ms. Nabila Hakim Ali Khan, visited the Women University of Multan to promote awareness about critical legal protections for women. During a seminar held on campus, Ms. Khan discussed two essential legal frameworks designed to protect women's rights: the Protection Against Harassment of Women at Workplace Act 2010 and the Punjab Enforcement of Women Property Rights Act 2021. Her aim was to emphasise the importance of understanding and utilizing these laws to safeguard women’s rights.

  • 2024-11-07

    In its 50th year, the Victorian Ombudsman marked a changing of the guard: Annual Report 2023-24

    Victorians made 18,031 complaints about their experiences with public organisations in 2023-24, according to the Victorian Ombudsman’s annual report tabled in Parliament on 31 October 2024.

  • 2024-11-07

    Ombudsman in annual file audit

    The Office of the Ombudsman in Malawi is conducting its annual file updating and audit exercise. According to Administration Officer Gracious Chirambo this is done in compliance with Government Directives, laws and policies.

  • 2024-11-07

    University of Malta Survey on Ombudsman Institutions

    The Dean, Faculty of Laws, University of Malta, a former Senior Investigating Officer with the Office of the Ombudsman in Malta and author of “The Ombudsman: too soft a take on the public administration?” (BDL 2020) is currently working on another, somewhat more ambitious work, this time considering the ombudsman institution from a global perspective. The Ombudsman of Malta kindly asks for a vast participation in the survey and hopes for responses until the end of November 2024. Please click here to access the survey.

  • 2024-11-07

    Public Services Ombudsman for Wales publishes findings of its investigation on the administration of carers’ needs assessments

    On 31 October 2024, the Ombudsman published the findings of the second ‘own initiative’ investigation, which focuses on the administration of carers’ needs assessments by 4 Local Authorities in Wales – Caerphilly County Borough Council, Ceredigion County Council, Flintshire County Council and Neath Port Talbot Council. 

  • 2024-10-31

    NSW Ombudsman Annual Report 2023-24 tabled in Parliament today

    The New South Wales (NSW) Ombudsman tabled its Annual Report 2023–24 and Child Death Review Team (CDRT) Annual Report 2023–24 in Parliament on 31 October 2024.

  • 2023-03-23

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  • 2024-10-25

    Ombudsman announces investigation results on enforcement against unauthorised land developments

    The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.

  • 2024-09-06

    Toronto Ombudsman finds major gaps with police’s registry for vulnerable persons

    On 5 September 2024, Toronto's Ombudsman released his report, An Investigation into the Toronto Police Service’s Communications About its Vulnerable Persons Registry. The TPS launched the registry in December of 2019 to allow the public to file personalized de-escalation strategies to help police officers support individuals with emotional, psychological, medical, or other physical conditions. Four years later, the Ombudsman’s investigation found that only 305 people currently have their information entered into the registry.

  • 2024-10-24

    More and more people are turning to the Ombudsman for help

    On 22 October 2024, the Chief Ombudsman Peter Boshier published his 2023/2024 Annual Report which shows more and more people are turning to the Ombudsman for help. “In 2023/24 I completed the highest number of complaints and protected disclosures ever,” Mr Boshier says.

  • 2024-10-17

    South Australian Ombudsman's 2023-24 Annual Report tabled in parliament

    The South Australian Ombudsman’s 2023-24 Annual Report was tabled in parliament on Tuesday 15 October 2024. The Ombudsman, Ms Emily Strickland, reported a five per cent increase in the number of complaints received – rising to just over 4600. More than 180 complaints were resolved by agreement including through the use of statutory conciliation powers.

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