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2014-12-15Ombudsman awarded Chaillot Prize for the Promotion of Human Rights
The Ombudsman Office for the Ministry Interior and the National Institution for Human Rights were jointly awarded the Chaillot Prize for the Promotion of Human Rights in the GCC region in 2014.
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2014-12-12
Tender for IOI regional subsidies 2014/2015
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at the Annual Board Meeting in Vienna to continue the regional subsidy programme for the membership year 2014/2015.
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2014-12-10
Complaints Commissioner resigns to accept top UK appointment
The Complaints Commissioner, Nicola Williams, has tendered her resignation and has accepted the appointment as the UK Service Complaints Commissioner – the Ombudsman for the UK Armed Forces, based domestically and worldwide. She will leave office in early January 2015.
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2014-12-10
Québec Ombudsman presents highlights 2014
The end-of-year period is one of reporting and the Québec Ombudsman looks back at its most note-worthy interventions regarding departments and agencies of the Government of Québec and the health and social services network.
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2014-12-10
Ombudsman welcomes historic expansion of mandate
Ontario Ombudsman André Marin today welcomed the historic passage of a new law that will allow his office to investigate complaints about municipalities, universities and school boards for the first time.
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2014-12-10
Ombudsman presents fifth newsletter
The Portuguese Ombudsman released its fifth newsletter informing about the office's activities in November.
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2014-12-10Portuguese Ombudsman - Newsletter 5 - EN - 20141210
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2014-12-10
New Zealand - OPCAT Annual Report 2014 - EN
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2014-12-10
IOI subsidy application form - regional subsidies - 2013/2014
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2014-12-10
IOI - Audit Guidelines for IOI Subsidies - EN
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2014-12-10
New Zealand - CRPD Monitoring Mechanism - Annual Report 2011/2012 - EN
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2014-12-09
Ombudsman Service upholds more than 950 complaints since April 2014
New data published today has revealed that since April this year the Parliamentary and Health Service Ombudsman has upheld hundreds more complaints than in previous years.
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2014-12-05
Human Rights Project
The Northern Ireland Ombudsman and the Northern Ireland Human Rights Commission entered into a Service Level Agreement in October 2012 for the purposes of a joint project to develop human rights based approach to ombudsmen investigations.
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2014-12-04
Defensoría del Pueblo - Annual Report 2011 - ES
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2014-12-04
ipa om-ireland highlight-of-30th-anniversary nov-2014
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2014-12-03
Ontario must crack "code of silence" among correctional officers involved in use of excessive force
Ontario Ombudsman André Marin called on the Ministry of Community Safety and Correctional Services to crack the pervasive “code of silence” under which some guards in the province’s correctional institutions use excessive force against inmates and conspire to cover it up.
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2014-12-03
L'Ontario doit briser "la loi du silence" parmi les agents correctionnels impliqués dans le recours à une force excessive
L’Ombudsman de l’Ontario, André Marin, a demandé aujourd’hui au ministère de la Sécurité communautaire et des Services correctionnels de briser l’omniprésente « loi du silence », grâce à laquelle certains gardiens d’établissements correctionnels de la province recourent à une force excessive contre les détenus et conspirent pour camoufler leurs actes.
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2014-11-27
Poor communication, errors in diagnosis and poor treatment tops the list of hospital complaints investigated by the Ombudsman
A report has revealed that the top three reasons for hospital complaints investigated by the Ombudsman Service were poor communication, errors in diagnosis - including delays in diagnosis, misdiagnosis and failure to diagnose - and poor treatment.
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2014-11-27
Parliamentary and Health Service Ombudsman - Special Report - Complaints about acute trusts - 2013/2014 - EN
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2014-11-26
Dissertation on International Ombudsing – Navigating discursive channels
The IOI is pleased to present a dissertation on “International Ombudsing: Navigating discursive channels” submitted by C. McKenna LANG for the degree of Doctor of Philosophy at the Taos Institute, Tilburg University with a view to acknowledge the work of practitioners and to consider shared ideas and different angles of analysis to enhance the dialogue.