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2015-06-26Ombudsman will be able to examine complaints about private nursing homes
Ombudsman Peter Tyndall has today, Thursday 25 June, welcomed the announcement by Minister Brendan Howlin and Minister Leo Varadkar that his Office will be able to examine complaints from the public about private nursing homes.
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2015-06-26
Public Services Ombudsman for Wales publishes Annual Report 2014/15
The Public Services Ombudsman for Wales has published his Annual Report for 2014/15, which was laid before the National Assembly for Wales on 24 June 2015.
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2015-06-19
Korean ACRC Delegation visits IOI General Secretariat and AOB
On 12 June 2015, 26 delegates of the Korean Anti-Corruption & Civil Rights Commission (ACRC) visited the Vienna-based IOI General Secretariat and the Office of the Austrian Ombudsman Board (AOB).
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2015-06-17
36th Annual Conference of USOA
The United States Ombudsman Association (USOA) will hold its 36th Annual Conference in Scottsdale, Arizona from 14 to 16 October 2015. Registration is now open for the conference and the pre-conference workshop.
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2015-06-16
Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2015-06-16Parliamtary and Health Service OM: What people think about complaining
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2015-06-11
Ombudsman Suggests Improvements to Frontex Operations of Deportation of Foreigners.
The Spanish Ombudsman, Soledad Becerril, has written to the European Ombudsman, Emily O’Reilly, with proposals to improve the operations of deportation of foreigners currently being monitored by European Union Agency for the Management of Operational Cooperation at the External Borders of the Member States (FRONTEX).
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2015-06-10
Appréciation en demi-teinte sur l’effectivité des droits des enfants en France
Le Défenseur des droits, Jacques Toubon, et la Défenseure des enfants, Geneviève Avenard, ont rendu leur premier rapport sur la mise en œuvre par la France de la Convention internationale des droits de l’enfant (CIDE) au Comité des droits de l’enfant de l’ONU, à Genève, lundi 8 juin.
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2015-06-10
Australia - Victorian Ombudsman - Annual Report 2014 EN
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2015-06-10
Report on the year 2014_Ombudsman's Office of the Republic of Latvia
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2015-06-10
croatia om new-om-act july-2012 en
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2015-06-09
Western Australia Ombudsman: Draft Disability Access and Inclusion Plan 2015-2020 (DAIP)
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2015-06-08
Latvia - Ombudsman - Annual Report 2014 - EN
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2015-06-08
IOI Open Letter - Mediterranean Refugee Crisis (May 2015)
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2015-06-08
Latvia - Ombudsman - Annual Report 2013 - EN
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2015-06-08
Latvia - Ombudsman - Annual Report 2011 - EN
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2015-06-08
Latvia - Ombudsman - Report on the risk of poverty (Nov 2012) - EN
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2015-06-05
How privatisation affects ombudsmen - interview with IOI 2nd Vice-President Peter Tyndall
One of the core issues for the IOI is to ensure access to independent redress mechanisms for people using public services. As many public services are being privatised, the responsibility for running them has increasingly been transferred to the private sector, which has had consequences for the work of ombudsmen worldwide.
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2006 EN
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2015-06-03
law-of-ukraine-on-the-ukrainian-parliament-commissioner-for-human-rights