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2010-11-24IOI Newsletter_200506_English
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2010-12-10
2005spadiciembre-05
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2026-04-10The ombudsman calls upon Elmar, SETAR, Web Aruba and Serlimar to introduce a complaints procedure
The Ombudsman of Aruba, Ms. Jurima Bryson LL.M. has published the report “Het Luisterend Oog, In kader brengen van instellingen” (Dutch for “The Listening Eye”) on March 9th, 2026. In this report 564 institutions on Aruba, that fall under the National Ombudsman Ordinance, have been identified.
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2026-04-10
Citizens need an accessible government specifically tailored to them: Record number of second line complaints at the Flemish Ombudsman Service
In 2025, the Flemish Ombudsman Service received 10,158 questions and complaints, with a remarkable increase in the number of second‑line complaints. A growing cohort of citizens ends up at the Flemish Ombuds Service when procedures are too complex, when they struggle with digital public service desks, or when communication from governmental actors is unclear. According to Flemish Ombudsman, Myriam Parys, these signals show that there is still room for improvement for the Flemish Government when it comes to becoming more accessible, transparent, and responsive. That is why she is advocating more than ever for a government that is tailored to the needs of the people.
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2010-11-24
IOI Newsletter_200503_English
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2010-12-10
IOI Newsletter_200503_Espagnol
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2019-07-15
Penosas condiciones de detención en la Unidad 29
El 5 de Julio pasado una comitiva integrada por la Procuración Penitenciaria de la Nación de Argentina y el Sistema Interinstitucional de Control de Cárceles (SICC) visitó la Alcaidía de Comodoro Py. Ésta tiene por finalidad alojar de manera transitoria a los detenidos que deben declarar en Tribunales, sin embargo pasan allí entre 5 y 30 días
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2025-08-14
PHSO - Spotlight on the Windrush Compensation Scheme: your stories, your rights
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2011-03-14
Lettre d'information N°54, 10 Mars 2011
Le Médiateur de la République a publié la lettre d'information N°54 du 10 mars 2011. Veuillez trouver ici la version en-ligne.
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2011-03-14
Lettre d'information N°54, 10 Mars 2011
Le Médiateur de la République a publié la lettre d'information N°54 du 10 mars 2011. Veuillez trouver ici la version en-ligne.
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2026-03-27
More focus on dialogue between forensic psychiatric departments and municipalities in connection with discharge of patients
In 2025, the Parliamentary Ombudsman visited Denmark’s eight departments of forensic psychiatry. In his thematic report, which was published in English on 6 February 2026, the Ombudsman summarises the results of the thematic visits and makes a number of general recommendations.
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2021-03-12
Best Practice Paper on “Giving Voice to Mental Health Patients” now available
The IOI is pleased to present the next issue of its Best Practice Paper series (BPP). Issue 5 puts a focus on the rights of mental health patients, especially those who are involuntarily detained in psychiatric facilities or required to take medical treatment. The BPP is based on observations made by the Ombudsman of Alberta and the British Columbia Ombudsperson.
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2025-01-07
Austrian Ombudsman Board - Annual Report 2023 - EN
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2010-11-01
Ontario Ombudsman office marks 35th anniversary
Not quite middle-aged but at a point well beyond the self-defining years, the Ontario Ombudsman’s Office turned 35 years young, and marked the occasion with a gathering attended by Ministers, MPPs, and other distinguished guests
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2010-11-01
35 aniversario de la Oficina del Ombudsman de Ontar
La Oficina del Ombudsman de Ontario ha cumplido hoy 35 años, y lo ha celebrado con una reunión a la que asistieron ministros, miembros del Parlamento, y otros distinguidos invitados, entre ellos el Ombudsman de las Naciones Unidas, John Barkat.
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2026-03-20
La síndica pide un acuerdo de país para transformar la Administración: 'Hay que recuperar la misión de servicio público'
La institución del Síndic de Greuges de Cataluña ha presentado el 18 de marzo de 2026 el informe anual correspondiente a 2025, el documento que recoge toda la actividad de supervisión de las administraciones públicas y el estado de los derechos de la ciudadanía. El informe publica cifras que evidencian que la Administración está tensionada, es lenta, no da respuesta a las necesidades de los ciudadanos y ha perdido la capacidad de llevar a cabo transformaciones profundas.
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2021-04-23
Lettre ouverte du Bureau de l’AOMF au Président de l’assemblée nationale arménienne
Le 11 mars 2021, le gouvernement arménien a proposé à l’Assemblée nationale de la République d’Arménie un amendement de la loi constitutionnelle sur le Défenseur des droits de l’Homme. Le Président de l’AOMF, Mohamed Benalilou, au nom de tous les membres, a écrit et publié une lettre ouverte dans le but de faire savoir au Président de l’assemblée nationale arménienne “la nécessité impérieuse de prendre en considération les principes et instruments internationaux susvisés et la pertinence fondamentale du maintien des dispositions de l’article 8 (5) de la loi constitutionnelle en question.”
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2026-03-13
Review identifies opportunities to improve complaint handling processes
On 9 March 2026, the NSW Ombudsman tabled the report NSW public sector complaint handling in 2025 – self-assessment and survey results that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
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2010-12-10
IOI Canada_Occasional paper 59_Roberta O.C. Jamieson_TheOmbudsman Institutions Around The World: Analysis and Comparison of a Plurality and Practice_1997
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2026-03-11
Pueblos Indígenas y Privación de Libertad: Diálogo global para los Mecanismos Nacionales de Prevención y las INDH
La Asociación para la Prevención de la Tortura (APT) y la Comisión Canadiense de Derechos Humanos (CCDH) invitan a un diálogo global en línea sobre Pueblos Indígenas y Privación de Libertad, que se celebrará el miércoles 25 de marzo de 2026. Haga clic aquí para obtener más información e inscribirse al evento.