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2022-05-05The Human Rights Ombudsman attended the ENO conference on the role of human rights institutions in times of crises in Strasbourg
Slovenian Human Rights Ombudsman Peter Svetina attended a two-day conference of the European Network of Ombudsmen (ENO) in the European Parliament in Strasbourg, France. Hosted by the offices of the European and French human rights ombudsman's offices, representatives of European national and regional ombudsman institutions and other participants active in this field discussed the role of ombudsmen in times of crises.
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2021-12-07Investigating decision-making under Victorian Border Crossing Permit Direction - Report (Dec. 2021)
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2022-05-31
Hong Kong Ombudsman announces results of investigation into effectiveness of rodent prevention by Food and Environmental Hygiene Department
The Ombudsman, Ms Winnie Chiu, today (26 May) announced the completion of a direct investigation into the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department ("FEHD"), identifying three areas for improvement in the FEHD’s work on rodent surveillance, rodent prevention and disinfestation, and application of rodent-related complaint data.
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2022-05-31
BC Ombudsperson's report on filure to flow federal disability benefits to caregivers of Indigenous girl
Victoria – In a report released today (31 May 2022), the Ombudsperson finds the Ministry of Children and Family Development acted unjustly when it failed to pass on federal disability benefits to grandparents caring for their granddaughter, an Indigenous girl living with mental and physical challenges.
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2022-04-28
Ontario Ombudsman calls for transparency, consultation and planning youth custody and detention program closure
Government officials’ overreliance on secrecy in planning the abrupt closure of two youth custody and detention programs in Northern Ontario last year came at a price, Ombudsman Paul Dubé says in his latest report, released today.
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2022-07-07
AORC Webinar - Document storing and archiving (12 July 2022) - Save the Date
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2022-02-10
Cyprus - Persons with disabilities - Special Report 2020 - EN
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2022-05-24
Re-watch webinar on leveraging the Venice Principles and UN Resolution to promote Ombudsman institutions
In March 2022, the Office of the Ontario Ombudsman held a webinar on how to leverage the Venice Principles and the UN Resolution on the Ombudsman to promote, protect and strengthen Ombudsman institutions. The webinar has been recorded and the video is now available online.
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2021-06-14
Northern Ireland Ombudsman proposes new complaints handling standards for public bodies
The Northern Ireland Public Services Ombudsman, Margaret Kelly, has today called for a culture change in the way public bodies in Northern Ireland deal with complaints from members of the public. Her comments came as a new survey showed two thirds of people who were dissatisfied with the level of service from a public body said they would not complain as they thought it would make no difference or be too trivial.
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2019-04-25
Más de 5 000 personas estan expuestas a contraer enfermedades por consumo de agua sin tratar
La población del distrito de Chinchao consume agua no tratada por irregularidades en la ejecución de obra de saneamiento. La Defensoría del Pueblo encontró una serie de deficiencias en las obras de captación de agua, la ausencia de un sistema de tratamiento, además de irregularidades en diversos componentes del sistema de alcantarillado.
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2021-11-23
Grounded: Unequal access for people with disabilities to personal transport schemes (Nov. 2021)
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2022-07-19
Summary of Decisions – Board Meeting (November 2021)
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2022-05-27
Ombudsman of Ireland - Annual Report 2021 - EN
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2021-10-07
Questionnaire on the Role of the Ombudsperson in Advancing the Rights of the Elderly in an Age of Longevity - EN
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2022-05-25
Ombudsman of Ireland - Annual Report 2021 - EN
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2021-11-02
Ombudsman Commission - Newsletter July-August 2021
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2022-07-15
Rafael Ribó - Executive summary of his term of office - EN
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2021-03-15
New South Wales Ombudsman - OCHRE Review Report (Oct. 2019) - EN
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2021-10-20
Ombudsman’s message to mark the International Ombudsman Day
Today the 14th Ocober,2021 marks the fourth annual International Ombudsman Day. The second Thursday of every October was first set aside by the American Bar Association in 2018 to recognize the ombudsman institution which over the years has remained hidden and underutilized despite being one of the oldest institutions in existence. The date has since been adopted by the International Ombudsman Association.
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2022-06-09
AORC Webinar - Effective Investigation strategies - Invite