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  • 2014-10-24

    Health Service Ombudsman publishes report on an investigation into West Hertfordshire Hospitals NHS Trust

    A 41-year-old mother with terminal breast cancer was let down by her hospital who failed to detect and treat her cancer an investigation by The Parliamentary and Health Service Ombudsman has found.

  • 2014-10-27

    Office of The Ombudsman holds roving exhibitions

    The Office of The Ombudsman is holding a series of exhibitions in different government offices and shopping malls in various districts from late October to December to increase the public’s awareness and understanding of the work of the Office.

  • 2014-10-27

    Ombudsman Sindh demands completion of water pipe line for residents

    Ombudsman Sindh orders Karachi Water & Sewerage Board to ensure the completion of the work of laying of a new water pipe line to the residents of Liaquatabad, after complainant approached Ombudsman for supply of potable water.  

  • 2014-10-28

    Memorandum of Understanding with ILO

    On the occasion of the annual meeting of the IOI Board of Directors in Vienna in October 2014, IOI President Dame Beverley Wakem and the President of the Institute of Latin-American Ombudsman, Dr. Carlos Constenla, signed a Memorandum of Understanding between the two institutions.

  • ILO

  • 2014-10-30

    FRA publishes paper on forced marriages

    Concerted legal and practical efforts are needed from the EU and its Member States to help combat forced marriage, finds a new paper by the EU Agency for Fundamental Rights (FRA). While it is difficult to calculate how many people are victims, this paper outlines different actions to address this particular form of gender-based violence.

  • 2014-10-30

    Parliamentary and Health Service Ombudsman publishes summary of investigations

    The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year. The Ombudsman Service investigates complaints about the NHS in England and UK government departments and their agencies, such as the Child Maintenance Service and the DVLA. The published summaries include 35 governmental cases and 126 are healthcare.

  • 2014-10-31

    Dame Beverley Wakem resigns as IOI President

    At the 2014 meeting of the IOI Board of Directors, Dame Beverley A. Wakem resigned from her office as IOI President. Dame Beverley, whose term as Chief Ombudsman of New Zealand will end next year, took the occasion of the Vienna Board Meeting to bid farewell to her fellow members on the Board and hand the Presidency over to Adv. John R. Walters, Ombudsman of Namibia.

  • 2014-10-31

    Board of Directors holds annual meeting 2014 in Vienna

    The IOI Board of Directors held its annual meeting from 27 to 29 October 2014 in Vienna, Austria. The IOI General Secretariat and the Austrian Ombudsman Board welcomed 18 of the 21 Directors of the Board in Vienna to discuss projects and priorities for the upcoming membership year.

  • 2014-11-03

    AOMA holds 4th General Assembly and 1st Bilateral Conference with AU in Ethiopia

    The Ethiopian Institution of the Ombudsman (EIO) is hosting the African Ombudsman and Mediators Association (AOMA) - African Union (AU) 1st Bilateral Conference & 4th General Assembly from 4 to 7 November 2014 in Addis Ababa, Ethiopia at the African Union (AU) hall.

  • 2014-11-04

    FRA publishes report on Roma survey results

    Three new reports just published by the EU Agency for Fundamental Rights (FRA) focus on different thematic areas of its Roma survey.

  • 2014-11-04

    Ombudsman New South Wales releases Annual Report 2013/2014

    While statistics do not provide a full picture of the Ombudsman’s work, they do show that the office continues to deal with a large number of matters. This year, the Ombudsman received 35,456 complaints and notifications.

  • 2014-11-04

    Series on 'Ombudsmen in Latin America'

    The 'TPA Initiative' has recently released the series ‘Ombudsmen in Latin America’, which includes three case studies of the Peruvian Ombudsman, the Argentinean Ombudsman and the Uruguayan National Institution of Human Rights.

  • 2014-11-04

    Public Services Ombudsman publishes annual health complaints report

    The Scottish Public Services Ombudsman, Jim Martin, published the institution's annual complaints report for 2013-14 about the NHS in Scotland.

  • 2014-11-04

    New Powers for Public Services Ombudsman for Wales

    From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.

  • 2014-11-04

    18th Ombudsman's Awards Presentation Ceremony

    At the 18th Ombudsman's Awards Presentation Ceremony, Ombudswoman Connie Lau commended positive attitude of Government departments and public officers in complaint management.

  • 2014-11-04

    Office of the Ombudsman launches publicity campaign "Say NO to maladministration"

    The Office of The Ombudsman launches the publicity campaign of "Say NO to maladministration" from 30 October 2014 to mid-December.

  • 2014-11-04

    Ombudsman orders transfer of family pension in favour of the complainant

    A complainant approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, for transfer of Family Pension in the complainant's name. Ombudsman Sindh issued directives to the authorities concerned to initiate an enquiry into the case.

  • 2014-11-07

    Arlene Brock to present next PHRGE Regional Faculty Colloquium at NUSL

    Ms. Arlene Brock, former Ombudsman of Bermuda, Honorary Life Member of the IOI and current Fulbright Scholar at the Northeastern University School of Law (NUSL) will present the next Program on Human Rights in the Global Economy (PHRGE) Regional Faculty Colloquium on Thursday, 13 November 2014 at NUSL, Boston, Massachusetts.

  • 2014-11-07

    Ombudsman spoke at 30th Anniversary Conference

    Ombudsman Peter Tyndall spoke at the Ombudsman 30th Anniversary Conference, entitled "Held to Account: Responsibility and Accountability in the Public Service".

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