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2019-12-03WorkCover needs wholesale change for long term injured workers
Victoria’s WorkCover scheme is failing to deliver just outcomes for long term injured workers, inflicting a huge emotional toll on them, their families and wider society, Victorian Ombudsman Deborah Glass has found.
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2012-06-25
Public Services Ombudsman for Wales publishes Annual Report
In his Annual Report, laid before the National Assembly for Wales on 20 June 2012, the Public Services Ombudsman for Wales, Peter Tyndall, reveals that once again there has been an increase in the volume of casework at his office. Enquiries rose by 66% compared to 2010/11. Complaints about public bodies were up by 13% overall with complaints about health bodies up 55% on the previous year.
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2012-06-21
X. Conferencia Mundial del IIO
La X. Conferencia Mundial del IIO se celebrará del 12 al 16 de noviembre de 2012 en Wellington, Nueva Zelanda. “La Conferencia Mundial del IIO ofrece un foro para las instituciones del ombudsman de todo el mundo y les permitirá reunirse y compartir experiencias e ideas,” dice Beverley A. Wakem, DNZM, CBE, Presidenta del IIO
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2012-06-20
SERBIA hosts Council of Europe NPM workshop
The 9th thematic workshop “Irregular migrants, Frontex and the NPMs”, the final workshop within the framework of the Council of Europe's "Peer to Peer II" project was held in Belgrade 12-13 June 2012. The event assembling several ombudsman institutions was hosted by the Protector of Citizens of the Republic of Serbia.
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2019-11-28
UN Committee against Torture: Ombudsman updates situation in Portugal
The Ombudsman Maria Lúcia Amaral was heard by the UN Committee against Torture on the implementation of the Convention against Torture and other inhuman or degrading treatment or punishment in Portugal.
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2012-06-15
Report on the Hong Kong training for the Asian and APOR regions
The Office of The Ombudsman, Hong Kong and the Commission against Corruption, Macao joined hands to organise a regional training programme on complaint management with subsidy from the I.O.I. between 21 and 25 May 2012 in Hong Kong and Macao.
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2012-06-15
Commissioner for Human Rights lays Annual Report
Reaching its 10th anniversary in 2012 the Commissioner for Human Rights (Ombudsman) of the Republic of Azerbaijan implemented its activities in the effective cooperation with state agencies, NGOs, mass media, communities as well as international organizations.
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2019-11-27
Investigation into human resources and pay for elderly care
As Taiwan’s population rapidly greys, demand for healthcare and medical services has been increasing in step, yet human resources for elderly care remain in short supply. To ensure the rights of the elderly, the Control Yuan (CY) launched an investigation to make sure they receive the best care possible.
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2019-11-27
Más allá de la prisión: Paternidades, maternidades e infancias atravesadas por el encierro
En Argentina, la población privada de libertad y la cantidad de familiares de presos y presas viene aumentando año tras año. Más allá de la prisión: Paternidades, maternidades e infancias atravesadas por el encierro es una investigación realizada por la Procuración Penitenciaria de la Nación (PPN) con la colaboración de la Asociación Civil de Familiares de Detenidos (ACIFAD), la oficina Regional para América Latina y el Caribe de Church World Service (CWS) y con el apoyo técnico y financiero de UNICEF.
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2019-11-26
Ombudsman for Wales publishes human rights focused casebook
This is the first time the office has published a collection of cases the Ombudsman has dealt with where human rights matters have either been raised as part of the original complaint or have been pivotal to the findings.
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2019-11-25
Acciones en el marco del Día Internacional de la Eliminación de la Violencia contra la Mujer
Este lunes la Defensoría del Pueblo realizará acciones en el marco del Día Internacional de la Eliminación de la Violencia contra la Mujer.
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2019-11-25
Safeguard women against partner violence
Millions of women and girls in Europe suffer physical, sexual or psychological violence at the hands of their partner or family members. On International Day for the Elimination of Violence against Women on 25 November, the European Union Agency for Fundamental Rights (FRA) calls on the EU and its Member States to step up their commitment towards ending violence against women.
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2012-06-08
AOB publishes English version of annual report
The members of the Austrian Ombudsman Board (AOB) Gertrude Brinek, Terezija Stoisits and Peter Kostelka recently presented the English version of the annual report 2011.
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2019-11-20
Defensor del Pueblo de la Nación recomendó adecuar la normativa para garantizar los derechos sexuales y reproductivos de todas las personas
El Defensor del Pueblo de la Nación de Argentina recomendó a diversos organismos del Estado que adecúen la normativa a fin de garantizar y efectivizar los derechos sexuales y reproductivos a todas las personas en condiciones de igualdad y sin discriminación.
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2012-05-30
BC Ombudsperson publishes annual report
British Columbia Ombudsperson Kim Carter, who was reappointed for an unprecedented second term by the Legislative Assembly on 9 May 2012, released her 2011/12 Annual Report.
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2019-11-18
Forbidding smoking in cells at Helsinki Prison
According to Deputy-Ombudsman Pasi Pölönen, more precise regulation is required concerning smoking bans in prisons. Any lack of clarity in regulations should be urgently rectified because the health of personnel working in prisons and of prisoners who do not smoke must be safeguarded.
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2012-05-24
Ontario Ombudsman staff holds SYT in Iowa
On May 15 and 16, Ombudsman Ontario staff delivered the Office's advanced investigative training course, Sharpening Your Teeth, to staff at the State of Iowa Office of Citizens' Aide/Ombudsman.
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2019-11-15
Ombudsman institutions to be strengthened by Council of Europe recommendation
Irish Ombudsman and IOI President Peter Tyndall has warmly welcomed a Council of Europe recommendation which will further strengthen ombudsman institutions across Europe. The 47-member Council of Europe has called on member States to put in place independent ombudsman institutions with a firm legal basis and protect them when needed.
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2012-05-17
Successful mid-term Board meeting in Hong Kong
A successful mid-term meeting of the I.O.I. Board of Directors took place from 7 to 8 May 2012 and was generously hosted by IOI Treasurer and Hong Kong Ombudsman Alan N. Lai. Directors from all six world regions of the IOI were able to attend this most important meeting mainly focusing on the establishment of a final draft of the new by-laws.
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2019-11-12
Online survey for new publication on ODR and Ombudsmanship
A new edition of the book “Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution” is in preparation. The chapter on ODR and Ombudsmanship will be updated and will investigate the uptake (or not) of technology assisted Ombudsman work. You are kindly asked to contribute to the survey.