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2025-04-25Ombudsman announces results of direct investigation operation into Government’s regulation of occupational safety and health in construction industry
On 16 April 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s regulation of occupational safety and health in the construction industry, with 40 major recommendations for improvement made to the Labour Department, the Buildings Department and the Development Bureau.
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2025-04-25Inspector’s report on Southern Queensland Correctional Centre released
Under the Inspector of Detention Services Act 2022 (IDS Act) the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services (Inspector). Under the IDS Act, the Inspector must inspect each prison in Queensland every five years and release a report about the inspection. The report makes 37 recommendations for areas of improvement for the women’s prison.
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2025-04-25El ocio educativo es fundamental para el desarrollo de los niños y adolescentes y por eso es necesario garantizar su acceso universal
El 8 de abril de 2025, la síndica de greuges de Cataluña, Esther Giménez-Salinas, y la adjunta de infancia, Aida C. Rodríguez han presentado el informe La universalización del ocio educativo en Catalunya que analiza los cambios que se han producido en el ámbito del ocio en los últimos diez años. El informe concluye que ha habido avances en la garantía del derecho al ocio pero que no se ha producido ningún cambio sustancial.
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2025-04-25Informe anual del Ararteko al Parlamento Vasco 2024
Durante el año 2024 se han llevado a cabo un total de 14.608 actuaciones (cifra ligeramente superior al año anterior), de las cuales 4.310 corresponden a expedientes de queja y consultas y 28 a expedientes de oficio. En 2024 se han consolidado las relaciones internacionales del Ararteko con otras defensorías y con organismos de defensa de los derechos humanos, con la participación en la conferencia y asamblea general del Instituto Internacional del Ombudsman, y con los encuentros del Ararteko con autoridades del Consejo de Europa.
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2025-04-25The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2025-04-24International Ombudsman Institute mourns loss of former Secretary General Peter Kostelka
It is with great sadness that the International Ombudsman Institute (IOI) bids farewell to its former Secretary General and Honorary Life Member Dr. Peter Kostelka, who passed away unexpectedly on 17 April 2025 at the age of 78.
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2025-04-24DPU launches gender equality and women's protection initiatives during CSDPU session
The initiatives include the creation of a reporting channel, harassment response manuals and adherence to an international seal; the event concludes the "DPU Por Elas" (DPU for Women) project, launched during the Women's month.
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2025-04-17"Increase in CPI Leads to Rise in GDP Per Capita" - Integrity Education for Future Generations to be Strengthened
Last year, Korea achieved its highest-ever ranking (30th) on the Corruption Perceptions Index (CPI). The Anti-Corruption and Civil Rights Commission (ACRC) aims to maintain the upward trend through strengthened integrity education for future generations. ACRC to expand the inclusion of integrity content in elementary, middle, and high school textbooks, work with military academies, the Korea National Police University, and teachers’ colleges to make integrity lectures mandatory, and sign MOUs with major universities.
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2025-04-17Ombudsman probes Highways Department’s work on repair and maintenance of public roads
The Ombudsman, Mr Jack Chan, on 11 April 2025 announced the launch of a direct investigation operation to examine the work of the Highways Department (“HyD”) on the repair and maintenance of public roads, in particular the prevention of serious road subsidence incidents.
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2025-04-17Avanzamos en la defensa de los derechos de la comunidad universitaria
El 2 de abril de 2025 se firmó el Protocolo de colaboración entre el Síndic de Greuges de Cataluña y los síndicos universitarios.
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2025-04-1745th Anniversary of Civic Defense in Lazio
The 45th Anniversary of Civic Defense was celebrated on Tuesday, April 8, 2025, at the Lazio Regional Council with the support of the IOI. The event provided an opportunity to reflect on the history, role, and future prospects of this institutional figure, a reference point for the protection of citizens' rights and a guarantor of administrative transparency.
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2025-04-11Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2025-04-11The Office of the Ombudsman and others in joint awareness campaigns
Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.
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2025-04-11Ombudsperson Punjab Ms. Hakim Ali Khan Leads Session on Workplace Harassment at Civil Services Academy
The Ombudsperson Punjab recently conducted an engaging and informative session on workplace harassment at the prestigious Civil Services Academy, Lahore. Addressing an audience of senior officers and trainees, she delved into the critical provisions of Pakistan’s harassment laws, emphasizing the significance of fostering a respectful and secure working environment.
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2025-04-11Roundtable Conference on Workplace Harassment: Successes, Challenges, and the Way Forward
A roundtable conference on "Protection Against Harassment: Legal Remedies and Practical Experiences" was held in collaboration with Shirkat Gah at Avari Hotel. The event brought together key stakeholders, including ombudspersons from various provinces, legal experts, and parliamentarians, to discuss workplace harassment laws, challenges, and best practices.
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2025-04-11Control Yuan Inspects PTS and MoC to Access Public Media Operations and Cultural Policy Implementation
The Control Yuan (CY) Committee on Educational and Cultural Affairs, led by Convener Pasuya Poiconx and accompanied by 16 CY members, conducted a circuit supervision to the Taiwan Public Television Service Foundation (PTS) and the Ministry of Culture (MoC) on 17 February 2025.
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2025-04-11El Yuan de Control propone medidas correctivas por los topes que obstaculizan la accesibilidad para las personas con movilidad reducida
El Yuan de Control (YC) aprobó el 5 de marzo de 2025, en la reunión del Comité de Asuntos Financieros y Económicos, un informe de investigación en el que se constató que la instalación de topes tipo P en el Parque Ribereño de la Ciudad de Nuevo Taipéi vulnera la Ley de Protección de los Derechos e Intereses de las Personas con Discapacidad.
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2025-04-11Public Services Ombudsman for Wales publishes report on investigation of a complaint against Betsi Cadwaladr University Health Board
On 8 April 2025, the Public Service Ombudsman for Wales published a new Public Interest report highlighting significant shortcomings in the patient’s post-operative care, failures in the informed consent process and inadequate contract monitoring arrangements in place between Betsi Cadwalader University Health Board and Health Trusts in England.
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2025-04-11NIPSO launches complaint handling guidance for staff in public bodies
On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.
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2025-04-11Meeting of the IOI Regional Board in Curaçao
From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.