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2021-05-27Webinar on Systemic Investigations - Save the Date
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2021-05-26Raúl Lamberto asumió la Presidencia de la Región Caribe y América Latina del IIO
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, asumió este 25 de mayo la Presidencia de la Región Caribe y América Latina del Instituto Internacional del Ombudsman (IIO) en el marco de la Asamblea General del Instituto Internacional del Ombudsman celebrada de manera online este martes.
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2015-06-05
President Walters welcomes re-launch of IOI website
Regarding the IOI’s future communication strategy, the IOI Board of Directors agreed at its Vienna meeting in October 2014 that a re-launch of the IOI website was long overdue and should become the main priority of the IOI’s public relations work. IOI President John R. Walters is pleased to present the IOI’s new web appearance to the IOI community!
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2021-05-25
Celebrating women leaders in Ombudsman and oversight
Women have and continue to make immense contributions towards the development and impact of Ombudsman and related oversight institutions. The Chief Public Complaints Commissioner and Ombudsman of the Federal Republic of Nigeria is pleased to announce the online gallery of women leaders in ombudsman and oversight institutions.
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2015-06-03
El Síndic recomienda revisar la legislación para que personas con incapacitación puedan ejercer su derecho de voto
Los procesos de incapacitación judicial a menudo no investigan suficientemente la capacidad jurídica de la persona afectada. Diversas personas con discapacidad intelectual o psicosocial han solicitado la intervención del Síndic. El Comité de los Derechos de las Personas con Discapacidad de la ONU recomendó en el año 2011 modificar la normativa electoral para garantizar el voto a las personas con discapacidad.
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2015-05-29
Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One
Reporting on the largest investigation in his office’s history – comprising more than 10,500 complaints – the Ombudsman revealed a litany of egregious problems with billing and customer service arising from Hydro One’s disastrous installation of a new customer information system in May 2013, which he estimates affected well over 100,000 customers.
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2015-05-28
Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas
El Defensor del Pueblo Adjunto y Defensor de los Derechos del Turista y del Extranjero, José Palmiotti, y el subsecretario de Derechos del Turista, Mario Pironi, participaron de la Primera Cumbre Iberoamericana sobre Derechos Humanos, Migrantes y Trata de Personas, celebrada el 12 y 13 de mayo en la ciudad de Bogotá, Colombia. El encuentro, convocado por la Federación Iberoamericana del Ombudsman (FIO), fue organizado conjuntamente por la Red de Migrantes y Trata de esa Federación y la Defensoría del Pueblo de Colombia, y contó con el apoyo de la cooperación alemana GIZ.
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2021-05-21
“Mujeres, Mutualismo y Cultura de Paz” fue el último webinario del ciclo de economía social y solidaria impulsado por la Defensoría del Pueblo de Santa Fe
Participaron mujeres mutualistas de Santa Fe, Chubut y San Juan, así como integrantes de la Asociación Casa de la Pax Cultura.
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2021-05-20
The Basque Ombudsman presented its Guidelines for responding to cases of child sexual abuse and exploitation in the Basque Country
The Guidelines aim at improving co-ordination between the different authorities and services intervening in cases of child sexual abuse and exploitation (health and social services, legal assistance, prosecution service and justice).
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2021-05-19
European Ombudsman launches broad inquiry into Commission handling of staff ‘revolving doors’ cases
European Ombudsman Emily O’Reilly has launched a wide-ranging inquiry into how the Commission handles so-called ‘revolving doors’ cases among its staff. The inquiry is part of a reinforced monitoring of how the EU administration implements the ethics obligations on EU staff who move to the private sector.
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2015-05-22
IOI World Conferences
Pursuant to Article 14.4 of the IOI By-laws “A regular meeting of the Voting members (the General Assembly) shall be held in conjunction with each International Ombudsman Conference, at least every four years.”
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2015-05-20
Allocution du Protecteur du citoyen du Québec au Forum des ombudsmans canadiens – L’évaluation de la performance de l’ombudsman : comment répondre à sa nécessité, tout en évitant les écueils?
Lors d’une conférence donnée au Forum des ombudsmans canadiens, le 13 mai, la protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, s’est exprimée sur la question de l’évaluation de la qualité du travail de l’ombudsman et de son impact. Un sujet d’actualité, puisque les ombudsmans, de plus en plus appelés à répondre de leur performance et de leur valeur ajoutée, sont à la recherche de critères et d’indicateurs sur lesquels appuyer objectivement leur évaluation, a-t-elle souligné.
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2015-05-19
Danish Parliamentary Ombudsman visits General Inspection Organization
According to the Memorandum of Understanding (MoU) between the General Inspection Organization (GIO) of Iran and the Danish Parliamentary Ombudsman, and also the mission of the GIO to Denmark to enhance and develop bilateral cooperation, a distinguished delegation of the Danish Parliamentary Ombudsman came to Iran in May 2015.
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2015-05-18
Successful 2nd round-table with World Bank held in Washington
On 11 May 2015, the World Bank (WB) and the International Ombudsman Institute (IOI) held a very successful 2nd Annual WB/IOI round-table in Washington DC, which focused on “The role of Ombudsman institutions in promoting citizen-centric governance and inclusive institutions”.
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2021-05-14
Provincial Ombudsperson Jay Chalke reappointed for second term
The Legislative Assembly of British Columbia today reappointed Jay Chalke as British Columbia’s Ombudsperson for a second six-year term. The appointment followed the unanimous recommendation of the legislature’s Special Committee to Appoint an Ombudsperson.
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2021-05-14
IOI and others - Joint statement in support of the Office of the Polish Commissioner for Human Rights - PL
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2021-05-14
IOI and others - Joint statement in support of the Office of the Polish Commissioner for Human Rights - EN
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2015-05-13
New Manitoba Ombudsman appointed
Charlene Paquin became Manitoba’s ombudsman on 4 May 2015. Ms Paquin has many years of public service experience including both policy and service delivery and she follows Mel Holley, who announced his retirement after three years and four months as acting Manitoba Ombudsman.
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2015-05-07
9e Congrès de l’AOMF
Veuillez prendre note que le IXe Congrès de l’AOMF aura lieu à Québec (Canada) du 13 au 15 octobre 2015 plutôt que du 8 au 10 septembre comme annoncé dans la lettre d’information du mois de février.
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2015-05-07
How Frontex can ensure respect for migrants’ fundamental rights during
European Ombudsman, Emily O'Reilly, has made proposals to the EU agency Frontex on how to better ensure respect for the fundamental rights of migrants who are subject to forced returns from the EU to their countries of origin. Frontex coordinates and finances joint return operations by air (JROs) in cooperation with Member States. Between 2006 and 2015, it coordinated 267 joint return flights, returning more than 13 000 people.