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2019-09-06Public Defender of Rights - Annual Report 2016 EN
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2020-04-22
Ombudsman City of Montréal - Annual Report 2015
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2021-03-23
Croatia - Ombudsman - Annual Report 2005 - EN
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2014-12-15
Public Defender - Annual Report 2012 - EN
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2010-11-23
Austria - Ombudsman Board - annual report international edition 2009
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2020-04-03
Queensland Ombudsman: Management of child safety complaints - second report (March 2020)
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2015-10-23
Embargoed_Report on selected summaries of investigations by PHSO Feb and March 2015
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2021-05-28
APOR Region: Information Manual (2021)
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2018-05-23
Australia_Victorian OM_Challenging Behaviour_Guide_Report_2018
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2018-05-23
australia victorian-om challenging-behaviour-guide-and-report may-2018 en
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2025-02-13Poldershop on EU migration pact
Several ombudsmen and their staff gathered in Brussels on 5 and 6 February in a Poldershop to discuss the migration pact that has to be implemented in the European Union by the summer of 2026.
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2025-02-13
Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis
On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.
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2013-06-25
Spain Defensor del Pueblo - Annual Report Summary 2012 EN
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2012-04-03
South Africa - Annual Report 2006/2007 EN
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2012/2013 EN
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2014-05-08
Information Commissioner - Annual Report 2012 - EN
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2014-05-08
Ombudsman of Ireland - Annual Report 2012 - EN
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2020-06-02
United Nations Human Rights Report 2019
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2022-11-23
Watch video recording of last webinar on “Challenging Behaviour”
On 15 November 2022, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar on the topic “Dealing with Challenging Behaviour”. The video recording is now available online, for you to re-watch the webinar if you were not able to join the webinar itself.
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2025-02-07
Second Ombuds Academy on challenging complaint behaviour was a big success!
On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.