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2015-03-20Ombudsman Kenya publishes outcome report on Colloquium of African Ombudsmen
Following the successful organization of the inaugural regional colloquium for Ombudsman Institutions, held in Nairobi in September 2013, the Commission on Administrative Justice (Ombudsman) of Kenya published an outcome report on “Repositioning the Ombudsman - Challenges and Prospects for the African Ombudsman Institution”.
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2015-03-20
SAVE THE DATE – ANTI-CORRUPTION TRAINING COURSE IN CURAÇAO, CARIBBEAN REGION – 27-28 May 2015
It is our pleasure to announce a new edition of IOI’s anti-corruption training course. Date: 27 – 28 May 2015 Venue: Renaissance Curaçao Resort, Willemstad Host: Ombudsman of Curaçao
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2015-03-19
Successful Webinar on „Ombudsman Innovations for advancing Open Government“
On 17 March 2015 a successful Webinar co-sponsored by the Open Government Partnership (OGP), the World Bank Governance Global Practice (GGP) and the International Ombudsman Institute (IOI) was held.
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2015-03-19
Ombudsman posts 17 FIPPA and PHIA investigation reports online
Manitoba Ombudsman has posted 17 new investigation reports under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act on its website.
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2015-03-19
Ombudsman publishes Complaint Investigation Reports
This month the Scottish Ombudsman Jim Martin is laying four reports before the Scottish Parliament – three about the NHS and one about Scottish Water. He is laying a report on 61 decisions about all of the sectors under his remit.
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2015-03-18
Administrations accepted 72% of Ombudsman’s recommendations
Ombudsman Becerril presented the institution’s Annual Report for 2014. The Office received 23,186 and made 467 recommendations, 72% of which were accepted by the public administration.
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2015-03-18Press Release: Ombudsman's Annual Report 2014
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2015-03-18
Informe de la Defensoría - Contenedores de basura no son accesibles para los discapacitados - Marzo 2015
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2015-03-17
Economist Intelligence Unit report on business and human rights
New policy report by the Economist Intelligence Unit, sponsored by the Universal Rights Group, on "The Road From Principles To Practice: today's challenges for business in respecting human rights".
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2015-03-13
Signing of Memorandum of Understanding with ICC in Geneva
The 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.
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2015-03-13
President Walters and Secretary General Kräuter attend 28th annual ICC meeting in Geneva
IOI President John R. Walters and IOI Secretary General Günther Kräuter attended the 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights which was held in Geneva from 11 to 13 March 2015.
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2015-03-12
Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12
Hydro One Investigation - Facts and Highlights (March 2015)
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2015-03-12
Hydro One Investigation - Press Conference Opening Remarks (March 2015)
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2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
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2015-03-11
Australia - Ombudsman Tasmania - Annual Report 2013/2014 EN
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2015-03-10
La Defensoría ya es miembro activo del IIO
La Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires fue admitida en diciembre de 2014 como miembro del Instituto Internacional del Ombudsman (IOI) con derecho a voz y voto.
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2015-03-09
GPSA Knowledge Platform - Guidelines - EN
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2015-03-09
GPSA Knowledge Platform - Guidelines - EN
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2015-03-06
Webinar on Ombudsman innovations for advancing open government
On Tuesday, 17 March 2015 at 10am (Eastern Standard Time), a webinar on “Ombudsman Innovations for advancing Open Government” will take place. The joint project is sponsored by the Open Government Partnership (OGP), the World Bank Governance Global Practice (GGP) and the International Ombudsman Institute (IOI) and will aim to discuss the opportunities for Ombudsman offices to engage in their respective countries’ OGP processes.