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2020-04-24Ombudsman says direct provision complaints show accommodation system is unsustainable
Irish Ombudsman Peter Tyndall has again expressed his concerns over the unsuitability of accommodation in Direct Provision. He said that the highly contagious nature of the COVID-19 virus has highlighted how unsustainable it is to have three or more people, who are not from the same family, living in the same room for a significant amount of time.
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-04-17
Fines Victoria’s errors and delays create anxiety and frustration
Victorians have had their licences wrongly suspended or been treated as if they are liable for fines when they have committed no offence, due to Fines Victoria’s errors and delays, the Victorian Ombudsman has found.
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2016-03-25Ombudsman City of Toronto - Annual Report 2015 - EN
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2023-10-13
Secretary General Gaby Schwarz meets UN representatives in New York
From 9 – 12 October 2023, IOI Secretary General Gaby Schwarz met high-ranking UN representatives in New York to raise awareness about the important work Ombudsman institutions around the world provide every day and how this work contributes to the UN human rights agenda.
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2024-06-28
Ontario Ombudsman handles near-record number of cases, focuses on rights
Ontario Ombudsman Paul Dubé’s ninth Annual Report, released on 26 June 2024, reflects record and near-record complaints in several areas of his jurisdiction, including those focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.
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2016-10-20
Early Childhood: Fostering the Vitality of Francophone Minority Communities (October 2016)
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2023-10-20
The Austrian Ombudsman Board participates in the “UN Conference on Human Rights in Vienna 1993 – Strengthening Imperatives 30 Years After”
From 27 – 29 September 2023, the “UN World Conference on Human Rights in Vienna 1993 – Strengthening Imperatives 30 Years After”, organised by the University of Vienna and the Ludwig Boltzmann Institute of Fundamental and Human Rights, took place in Vienna. The Austrian Ombudsman Board (AOB), the Public Protector of the Republic of South Africa and the Ombudswoman of the Republic of Croatia were among the many speakers who came together to reiterate the three imperatives of the Vienna Conference 1993: universality, guarantees and democratisation.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2019-11-12
Online survey for new publication on ODR and Ombudsmanship
A new edition of the book “Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution” is in preparation. The chapter on ODR and Ombudsmanship will be updated and will investigate the uptake (or not) of technology assisted Ombudsman work. You are kindly asked to contribute to the survey.
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2024-06-20
June 2024 Issue of the Waka Tangata APOR E-News now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. The June 2024 Issue number 13 of the Waka Tangata APOR E-News is available now.
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2020-07-21
2019 Annual Report of the Ombudsman of the Republic of North Macedonia
The report covers all segments of life that directly or indirectly affect the rights of citizens, and it is also a reflection of their perception of how the administration functioned in the previous year through the number of submitted complaints. There is no better benchmark for the (non) functioning of the institutions than the complaints of the citizens who are trying every day to exercise their rights as guaranteed by the Constitution and the law.
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2020-05-06
UN Special Rapporteur on Housing provides Covid-10 Guidance Notes
With States across the world prescribing that people “stay home” and practice social distancing, it is now clear that housing has become the frontline defence against the coronavirus and home has rarely been more of a life or death situation. Leilani Farha, UN Special Rapporteur on the Right to Adequate Housing, would like to share COVID-19 Guidance Notes, which NHRIs may find them helpful for their line of work.
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2023-12-18
Commissioner for Human Rights of Poland - NMPT Annual Report 2022 - EN
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2023-12-21
Chief Ombudsman publishes extreme weather insights and observations report
On 13 December 2023, the National Ombudsman of New Zealand, Peter Boshier, published an ‘insights and observations’ report following his visits to regions and communities worst affected by the series of extreme weather events that ravaged the North Island at the start of the year.
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2023-09-07
ACRC advocates for enhancing support for underfed children’s school meals
The Anti-Corruption and Civil Rights Commission has established “Measures to Facilitate Social Contribution Projects for Underfed Children” and recommended institutional improvements to local governments across the country.
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2021-02-22
Commonwealth Ombudsman – Annual Report 2017/2018 - EN
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2024-01-25
Chancellor's Year in Review 2022/2023 is now available in English
The Annual Report 2022/2023 of the activities of the Chancellor of Justice of Estonia is now available in English. Covering the period from 1 September 2022 to 31 August 2023, the Annual Report encompasses a broad spectrum of topics. It sheds light on the Chancellor's diverse tasks, including serving as the National Human Rights Institution, Ombudsman for Children, National Preventive Mechanism against ill-treatment, and the supervisor of obligations outlined in the Convention on the Rights of Persons with Disabilities.
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2023-09-28
Ombudsman condemns violence and expressions of intolerance at the Pride Parade in Maribor
In the light of the violence at the Pride Parade in Maribor Human Rights Ombudsman Peter Svetina condemned expressions of intolerance and violence and emphasised that prejudice, discrimination, and exclusion due to sexual orientation, sexual identity, and other personal circumstances are unfortunately still present in society, despite being unacceptable.
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2023-12-14
Commonwealth Ombudsman - Own motion inquiry report - Defending Fairness - EN